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SureStay Plus Hotel by Best Western San Jose Central City

Property class: 2.5
Hotel near Santa Clara County Fairgrounds in San Jose

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western San Jose Central City

Lobby
Fitness facility
Reception
Pool
Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
2650 Monterey Hwy, San Jose, CA, 95111
  • Place, Santa Clara Paintball
    ‪5 min walk‬
  • Place, Nor Cal Laser Tag
    ‪5 min walk‬
  • Place, Santa Clara County Fairgrounds
    ‪18 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.4 out of 10
Good
(3 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Jetted Tub

Suite, 1 Queen Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Double Beds, Accessible, Refrigerator & Microwave

  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(50 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.6 out of 10
Excellent
(4 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Jetted Tub

Suite, 1 Queen Bed, Accessible, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Suite, 1 Queen Bed, Accessible, Jetted Tub

7.0 out of 10
Good
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Balcony, Pool View

Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Balcony, Pool View

  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(29 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(14 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

Standard Room, 1 King Bed, Non Smoking, Jetted Tub | Egyptian cotton sheets, premium bedding, in-room safe

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Double Room with Two Double Beds and Bath Tub - Disability Access

  • Sleeps 4

1 King Bed, Non-Smoking, Flat Screen Television, Lounge Chair, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Balcony, Pool View, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

1 King Bed, Non-Smoking, Jetted Tub, Work Desk, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

King Room with Mobility Accessible Tub

  • Sleeps 2

1 King Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

1 Queen Bed, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, in-Room Safe

  • Sleeps 2

Queen Room with Bath Tub - Disability Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Sofabed, Flat Screen Television, Work Desk, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Table and Chairs, Microwave and Refrigerator, in-Room Safe

  • Sleeps 4

Suite-1 Queen Bed, Non-Smoking, Jetted Tub, Flat Screen Television, Microwave and Refrigerator, High Speed Internet Access, in-Room Safe

  • Sleeps 2

Mobility Accessible Queen Suite with Roll in Shower and Jetted tub

  • Sleeps 2

Queen Suite With Jetted Tub-Non-Smoking

  • Sleeps 2

Standard King Room With Jetted Tub Non-Smoking

  • Sleeps 2

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About the neighborhood

San Jose

City center stay.Your stay at this South San Jose hotel places you within 3 miles (5 km) of Santa Clara County Fairgrounds and CSU San Jose State University. Also, San Jose McEnery Convention Center is within 3 miles (5 km) and San Jose Center for the Performing Arts is within 6 miles (10 km).

What's nearby

  • Santa Clara Paintball - 5 min walk - 0.3 miles
  • Nor Cal Laser Tag - 5 min walk - 0.3 miles
  • Santa Clara County Fairgrounds - 18 min walk - 1.0 mile
  • San Jose McEnery Convention Center - 7 min drive - 4.7 miles
  • SAP Center at San Jose - 7 min drive - 4.9 miles

Getting around

  • Capitol Station (Caltrain) - 2 min drive
  • Tamien Station (Caltrain) - 5 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 18 min drive

Restaurants

  • ‪McDonald's - ‬17 min walk
  • ‪Chick-fil-A - ‬12 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Lau Hai San - ‬2 min drive
  • ‪Panera Bread - ‬14 min walk

About this property

SureStay Plus Hotel by Best Western San Jose Central City

Hotel near Santa Clara County Fairgrounds in San Jose
SureStay Plus Hotel by Best Western San Jose Central City offers its guests a sauna and a fitness center. Public spaces have free WiFi and wired Internet. Business amenities include a business center, meeting rooms, and limo/town car service. Free breakfast is available daily. A vending machine, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly SureStay Plus Hotel by Best Western San Jose Central City. Limited free parking is available on a first-come, first-served basis.

This San Jose hotel is smoke free.

  • 1 building
  • 57 guestrooms or units
  • 2 levels
  • Meeting rooms
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Elevator
  • No smoking on site
  • 1 conference room
SureStay Plus Hotel by Best Western San Jose Central City offers 57 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Each accommodation is individually furnished. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include fans and blackout drapes/curtains. Housekeeping is offered once per stay and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

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Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)

Room amenities

Entertainment

  • 45-inch TV with premium cable channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking is included for 1 vehicle per room. A parking fee of USD 30 per night applies for each additional vehicle.

Renovations and closures

The following facilities will be closed during July, August, September, October, and November:
  • Business center
  • Fitness facilities
  • Laundry facilities
  • Meeting facilities
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Jose-Central
Holiday Inn Express Jose-Central Motel
Holiday Inn Express Jose-Central Motel San City
Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City Hotel San Jose
Holiday Inn Express San Jose-Central City Hotel
Holiday Inn Express San Jose-Central City San Jose
Hotel Holiday Inn Express San Jose-Central City San Jose
San Jose Holiday Inn Express San Jose-Central City Hotel
Hotel Holiday Inn Express San Jose-Central City
Holiday Inn Express San Jose Central City
Express Jose Central City Jose

Frequently asked questions

How close is SureStay Plus Hotel by Best Western San Jose Central City to the airport?

SureStay Plus Hotel by Best Western San Jose Central City is 8.1 mi (18-min drive) away from the Norman Y. Mineta San Jose Intl. Airport (SJC) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Plus Hotel by Best Western San Jose Central City?

As of Apr 27, 2026, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western San Jose Central City on May 3, 2026 start from $117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Plus Hotel by Best Western San Jose Central City have an airport shuttle?

Airport shuttle services are not available at SureStay Plus Hotel by Best Western San Jose Central City.

Does SureStay Plus Hotel by Best Western San Jose Central City offer free breakfast?

SureStay Plus Hotel by Best Western San Jose Central City offers free buffet breakfast every day from 6:30 AM to 9:30 AM.

Is there a casino at SureStay Plus Hotel by Best Western San Jose Central City?

No, there is no casino at this hotel, but Casino M8trix (10-min drive) is nearby.

What time is check-in at SureStay Plus Hotel by Best Western San Jose Central City?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at SureStay Plus Hotel by Best Western San Jose Central City?

This hotel offers free self parking.

Does SureStay Plus Hotel by Best Western San Jose Central City have a pool?

SureStay Plus Hotel by Best Western San Jose Central City does not have a pool.

Does SureStay Plus Hotel by Best Western San Jose Central City have a spa?

There are no spa services available at this hotel.

How close is SureStay Plus Hotel by Best Western San Jose Central City to downtown San Jose?

SureStay Plus Hotel by Best Western San Jose Central City is 3.4 mi away from San Jose.

SureStay Plus Hotel by Best Western San Jose Central City Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 460 out of 1003 reviews
Rating 8 - Good. 286 out of 1003 reviews
Rating 6 - Okay. 112 out of 1003 reviews
Rating 4 - Poor. 62 out of 1003 reviews
Rating 2 - Terrible. 83 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Cherryl

Traveled with partner
Liked: Cleanliness, staff & service
Very good
Stayed 1 night in Apr 2026

10/10 Excellent

Cherryl

Traveled with partner
Liked: Cleanliness, staff & service
Very nice place to stay the staff are all very good the breakfast is good
Stayed 1 night in Apr 2026

10/10 Excellent

Cherryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice place to stay
Stayed 1 night in Mar 2026

10/10 Excellent

Jose

Stayed 3 nights in Jan 2026

4/10 Poor

Oscar

Stayed 1 night in Jan 2026

10/10 Excellent

Bich

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 5 nights in Jan 2026

10/10 Excellent

Anai

Traveled with group
Liked: Cleanliness, staff & service, amenities
Staff amazing, VERY POLITE , EVEN THE HOLIDAY INN STAFF!!! I HAVE NOT DEALT WITH SUCH CUSTOMER SERVICE DRIVEN PEOPLE SINCE PRE-COVID!!!! ABOVE AND BEYOND SERVICE!!!
Stayed 1 night in Jan 2026

2/10 Terrible

Azalea, Los Angeles

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The towels and linen were stain and breakfast was simple and bland.
Stayed 3 nights in Jan 2026

4/10 Poor

Robin

Business traveler
Disliked: Amenities, property conditions & facilities
No body wash available. The fridge is not cold enough for my insulin pens. The breakfast is the worst compare to similar hotel in its class.
Stayed 1 night in Jan 2026

8/10 Good

Roland

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything else was great but no daily room service
Stayed 4 nights in Jan 2026

2/10 Terrible

Liyan

Stayed 3 nights in Jan 2026

2/10 Terrible

Paul

Disliked: Cleanliness, amenities
This is a rundown motel, not a quality hotel. The lobby and room both smelled terrible. I checked in an left immediately. What do I have to do to get a refund?
Stayed 1 night in Jan 2026

10/10 Excellent

jeffrey

Stayed 1 night in Jan 2026

8/10 Good

Cristina

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice and clean. Parking was nice. I was able to see my car from the room. Breakfast was great. Overall a good place to stay but TV did not work right and housekeeping knocked at 9am asking if I was checking out
Stayed 1 night in Jan 2026

10/10 Excellent

Lambert

Traveled with family
Liked: Cleanliness, staff & service, amenities
Yes
Stayed 2 nights in Jan 2026

10/10 Excellent

Gari

Stayed 1 night in Jan 2026

8/10 Good

Carolyn

Stayed 1 night in Jan 2026

10/10 Excellent

Alfred

Stayed 1 night in Dec 2025

10/10 Excellent

Bonnie

Stayed 1 night in Dec 2025

10/10 Excellent

Angel

Stayed 1 night in Dec 2025

6/10 Okay

Duyen, San Jose

Stayed 3 nights in Dec 2025

10/10 Excellent

Douglas

Traveled with group
Liked: Cleanliness, staff & service
Staff was nice
Stayed 1 night in Jan 2026

8/10 Good

GARY

Stayed 2 nights in Dec 2025

8/10 Good

GARY

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and a nice sized bathroom.Had a problem with the TV and desk clerk said he would come in 5-10 min.and he was there in 2.Continental breakfast was average.Would return.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Stayed 1 night in Jan 2026