Your stay at this South Natomas hotel places you within 3 miles (5 km) of Discovery Park and American River Bike Trail. Golden 1 Center and California State Railroad Museum are also within 6 miles (10 km).
Free breakfast
Free WiFi in public areas, a picnic area, and a safe deposit box are available at this hotel. Enjoy the free on-the-go breakfast each morning. Laundry facilities and barbecue grills are also provided.
Free WiFi, kitchens
The 144 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and hair dryers are also available. Housekeeping is available on request.
Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking
Bed Count1 King BedMaximum Occupancy
4 Max
Extended Stay America Suites Sacramento South Natomas ratings based on 12 Verified Reviews
Review Summary
2.2
out of 5
2.0 out of 5.0
Room cleanliness2.0 out of 5.0
Service & staff3.0 out of 5.0
Room comfort1.5 out of 5.0
Hotel condition2.0 out of 5.0
Guest reviews for Extended Stay America Suites Sacramento South Natomas
Everyone (9)Couples (1)Family (1)
1 out of 5
The landscaping was not well-maintained and they were cigarette butts outside around the parking areas. The exterior woodwork and doors were dirty; not just the last housekeeper didn’t wipe them down but accumulated black marks and dirt. The lobby had an old dirty area rug and nondescript vinyl furniture. Upon entering our assigned room it smelled of old cigarettes and air freshener. The vinyl sleeper sofa upholstery was ripped and it had mismatched cushions. There was such an heir of neglect that we turned around, walked out, went to the front desk and cancel the reservation and move to another hotel.
Posted by SUSAN, from LEONARDTOWN on Dec 5, 2021
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Comment from Hotel Management
Dec 6, 2021
by Hotel Management
Susan, thank you for your review. We sincerely apologize for the cleanliness issue you encountered and regret the inconvenience caused. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We hope you will change your mind and give us another opportunity to prove we are up to the task of delivering excellent service and accommodations.
Sincerely,
Hotel Management
5 out of 5
Everything was great. No issues. No other comments.
Posted by a verified traveler on Feb 5, 2020
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Comment from Hotel Management
Feb 5, 2020
by Hotel Management
Thank you for choosing Extended Stay America and for the wonderful review. We are thrilled to know you had a great stay and that we met all your expectations. It was a pleasure having you as our guest, and we look forward to hosting you again soon.
Sincerely,
Hotel Management
5 out of 5
Posted by a verified traveler on Jan 4, 2020
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2 out of 5
Posted by a verified traveler on Oct 15, 2019
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4 out of 5
Posted by a verified traveler on Oct 3, 2019
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1 out of 5
Called ahead and said we would be arriving very late (around 1am) . Front desk said no problem. After driving 12 hours we get here and and the desk clerk says they are doing an audit for the next 20 minutes and she can't check me in until then....keep in mind it's 1am. So we go out into the car and wait. Come back at 1:30am and am checked in. Took forever because the clerk couldn't get the pet fee charged. After a few she said they would just do it in the morning during check out. We go to our room...there's people out drinking and smoking weed and being loud in the parking lot. Pretty sure we witnessed a drug deal while we were waiting for the audit to be over. Open the door to the to room and it wreaks of marijuana. We reserved a non smoking room. I have really bad asthma but I thought since we were so exhausted I might be able to sleep through it using my inhaler. Nope. We weren't in the room 30 minutes before we packed up and left. I went back and used their phone they have to call front desk after hours to check out and request a refund. The clerk didn't seem suprised at all and said okay no problem leave the key and you will get fully refunded tomorrow when the manager gets in....that seemed way too easy as if they've done this plenty of times. As far as amenities.... There's two of us and only 3 pillows. No extra blankets. No hand towels or wash cloths in the bathroom only 3 full size bath towels. Carpets were filthy and didn't see a remote control for the tv.
Posted by a verified traveler on Jun 3, 2019
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Comment from Hotel Management
Jun 4, 2019
by Hotel Management
We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. Our team's first priority is making sure that every guest has a comfortable and relaxing stay, and this time we really missed the mark. We regret that our staff did not respond to your requests while you were here and apologize for that inconvenience. Your feedback has been shared with every department involved. We hope you will give us an opportunity to restore your confidence in us on a future visit.
Sincerely,
Hotel Management
2 out of 5
The front desk personal was great, friendly and professional, two very nice experiences.
The room was a mess, dirty, and old wash cloth from previous guest I assume left hanging on the shower, old macdonalds wrappers on the floor.
No hangers in the closet to hang my clothes up.
Posted by a verified traveler on Apr 12, 2019
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Comment from Hotel Management
Apr 13, 2019
by Hotel Management
Please accept our apologies for your unsatisfactory experience at our hotel. We appreciate your feedback and apologize that we were not able to meet your needs during your stay. Feedback like yours is invaluable to make necessary improvements. We are reviewing procedures with our staff in order to prevent similar circumstances from being repeated. Our entire team genuinely cares about providing a superb experience for all of our guests, so we hope to have the opportunity to prove this to you on a future visit.
Sincerely,
Hotel Management
1 out of 5
We didnt even stay it was that bad we slept in out car
Posted by a verified traveler on Feb 15, 2019
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1 out of 5
Dirty
Would not stay there ever again was dirty front office first gave us a room which was already occupied and it was a smoking room. Bed was dirty floors cobwebs in the corners of shower, and they gave us a handicap room no shower head it was a hand held shower totally disappointing
Posted by a verified traveler on Mar 15, 2018
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Comment from Hotel Management
Mar 17, 2018
by Hotel Management
Please accept my sincere apology for the difficulties you encountered with your room. We appreciate you bringing these issues to my attention and assure you that corrective measures have been taken. Our team's first priority is making sure that every guest has a comfortable stay, and this time we really missed the mark. We truly regret the inconvenience it caused. We hope you will consider and give us an opportunity to serve you in the near future. Sincerely,Hotel Management
2 out of 5
Didnt expect much, but was still disappointed
Pros:Low price
"Free breakfast" consisted only of instant outmeal and coffee
No dishes or utinsils in kitchen, make sure you bring your own (I should have checked first)
No trash in bathroom, toiletries were minimal (one bar of soap for both shower and sink and one shampoo, no lotion, body wash, or conditioner).
Security lock on door was broken (the one that lets you open the door a crack to talk and still leave it secure).
Bed was uncomfortable
Posted by mike, from san jose on Dec 6, 2017
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Comment from Hotel Management
Dec 8, 2017
by Hotel Management
Thank you for staying with us and for taking the time to share your concerns. Please accept our apologies for failing to meet your needs. Our hotel is designed for guests staying a week or more at a time, who prefer a home-like living experience. So we certainly understand why you may have found our amenities a bit different than traditional hotels. We hope you will give us a chance to welcome you back and experience our hotel the way it should have been during your visit.
Sincerely,
Hotel Management
About the Extended Stay America Suites Sacramento South Natomas
Free breakfast is available daily. Public spaces have free WiFi. Extended Stay America Suites Sacramento South Natomas also features barbecue grills, a picnic area, and laundry facilities. This Sacramento hotel is smoke free.
144 guestrooms or units
2 levels
3 buildings
To-go breakfast (free)
Self-service laundry
Front desk (24 hours)
Front-desk safe
BBQ grill(s)
Outdoor picnic space
No smoking on site
Family Friendly Amenities
Free WiFi
Kitchen
Laundry facilities
Refrigerator
Microwave
Internet
Available in all rooms:
Free WiFi
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
Transport
Train station: Sacramento Valley Station (5.3 km / 3.3 mi)
Room Amenities
Extended Stay America Suites Sacramento South Natomas offers 144 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Sacramento hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.
In-room kitchen
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Stove
Coffee maker
Kitchenware
Shower and tub combination
Rollaway beds (surcharge)
Housekeeping (on request)
Hair dryer
Toiletries (free)
Telephone
Iron and ironing board
Exterior corridor access
Air conditioning
Ensuite bathroom
Food & Drink
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.
Nearby Activities
The recreational activities listed below are available either on site or nearby; fees may apply.
Golfing nearby
Hiking/biking trails nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible bathroom
Roll-in shower
Wheelchair accessible (may have limitations)
In-room accessibility
Hotel Policies
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 21
Special check-in instructions:
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. For more details, please contact the property using the information on the booking confirmation.
Check-out
Check-out by 11 AM
Payment types
Children and extra beds
Children are welcome.
Rollaway/extra beds are available.
Cribs (infant beds) are not available.
Pet Policy
Pets: USD 25.00 per pet, per night
Maximum 2 per room
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.
Masks are compulsory at the property
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are not available
No gap period between guest stays
Fees
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 25.00 per pet, per night
Housekeeping fee: USD 10 per day
Rollaway beds are available for an additional fee
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Extended Stay America Sacramento South Natomas Hotel
Extended Stay America Natomas Hotel
Extended Stay America Natomas Hotel Sacramento South
Extended Stay America Sacramento South Natomas
Homestead South Natomas Hotel Sacramento
Homestead South Natomas Sacramento
Extended Stay America Natomas
Extended Stay America Sacramento South Natomas
Extended Stay America Suites Sacramento South Natomas Hotel
Extended Stay America Suites Sacramento South Natomas Sacramento
You should know
To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions
Extended Stay America Suites Sacramento South Natomas is 3 mi away from Sacramento.
Extended Stay America Suites Sacramento South Natomas does not have a restaurant on site. Nearby dining options include Good Friends (10-min walk), Starbucks (11-min walk), and Sandwich Spot (11-min walk).
Free parking is not available at this hotel.
Extended Stay America Suites Sacramento South Natomas is 10.5 mi (14-min drive) away from the Sacramento Intl. Airport (SMF) airport, the closest popular airport to the property.
Extended Stay America Suites Sacramento South Natomas does not have a pool.
There are no spa services available at this hotel.
Extended Stay America Suites Sacramento South Natomas offers free on-the-go breakfast every day from 6 AM to 9:30 AM.
Check-in begins at 3:00 PM.
Airport shuttle services are not available at Extended Stay America Suites Sacramento South Natomas.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
