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Comfort Inn & Suites Troutville - Roanoke North / Daleville

2.5-star property
3231 Lee Highway South, Troutville, VA 1-855-201-7819
4.4 out of 5
Excellent!
See all 7 travelocity Reviews

"Clean and comfortable environment, friendly staffs enjoyed stay. " More

By a verified traveler on Mon 05 Jul 2021

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Hotel Description

Enjoy the indoor pool at this Troutville hotel

In Troutville

Within 6 miles (10 km) of this hotel, you'll find Hollins University and Botetourt Sports Complex. Valley View Mall is within 9 miles (15 km) and Center in the Square is within 12 miles (20 km).

Renovated in 2020

A nightclub and an indoor pool are featured at this hotel. There's no skimping on freebies - guests receive free continental breakfast, free WiFi, and free self parking. A 24-hour business center, express check-out, and laundry facilities are also on offer.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 75 guestrooms also offer free WiFi and TVs with cable channels. Other amenities include coffee/tea makers, free local calls, and hair dryers.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$81* Per night/room Nov 14 - Nov 15

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Comfort Inn & Suites Troutville - Roanoke North / Daleville ratings based on 7 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Comfort Inn & Suites Troutville - Roanoke North / Daleville

Everyone (5) Family (1)
1 out of 5
Unfortunately, I had a less-than-ideal experience at this Comfort Inn. I was woken up being bitten my ants in the bed that appeared to be crawling over from one of the bed side tables. When I inquired about changing rooms, I was told that the hotel was full. My options were to check out and try to find somewhere else to stay at 11pm, or have them change the bedding and spray for the bugs, sleeping in a room recently sprayed with insecticide. While I understand that these things happen, I was frustrated by the property's less than helpful response and the means of communication. No, I didn't want to stay in the room and was uncomfortable being in a room as it's sprayed for insects (though I was told that the spray is safe and odorless). I ended up payed an extra $150 to move to another hotel for those two nights. One thing that bothered was the lack of communication with the manager. As it was late, the individual at the front desk (who was very kind) called the manager. Everything was relayed through this staff member. I was not able to speak to the manager myself. This made the communication less than clear and awkward in the constant relaying of info through a third party. Note that the manager also told me (through the other staff member) that the hotel across the street had only one room left, acting as if I had very little choice. This was not true. They had multiple rooms when I moved over there. I would not stay here again.

Posted by on Sep 21, 2021

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5 out of 5

Posted by on Jul 6, 2021

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5 out of 5
Clean and comfortable environment, friendly staffs enjoyed stay.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 15, 2021 by Chris Francisco - General Manager

Dear Traveler. Thank you for taking the time to review your stay with us. I am very happy to hear that our staff made your feel at home. This is really one of the things that we try to maintain in our hotel. Hoping to see you again soon

5 out of 5
Troutville, VA 7/3/21 Felt like home! Well it is home, sorta 😉. Graduated from LBHS last century and this was my first trip home in almost two years due to COVID-19. So excited that Comfort Inn is back in town in the old Red Roof Inn building. Great job on the renovations. I enjoyed RR but enjoyed Choice privileges more so I was disappointed when the old Comfort Inn changed brands. Everything, including the waffle irons, were shiny, new, and clean. I saw lots of smiles on the guests. Even the staff who were working this holiday weekend were friendly from my late night check in and during the breakfast rush. No complaints here! May God bless your day!

Posted by on Jul 3, 2021

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Comment from Hotel Management

Jul 4, 2021 by Chris Francisco - General Manager

Wow! What a wonderful review, we truly appreciate your business and your trust in us. I am very happy to hear that our staff and service met your needs and expectations. Congratulations for Graduating with LBHS! What an amazing Achievement! We look forward to welcoming you back to the hotel in the near future.

5 out of 5

Posted by on May 20, 2021

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Comment from Hotel Management

Jun 18, 2021 by Chris Francisco - General Manager

Valued Guest, Thank you for rating your recent stay. We are pleased that it was a Great one and hope to serve you again soon!

5 out of 5

Posted by on May 19, 2021

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Comment from Hotel Management

Jun 18, 2021 by Chris Francisco - General Manager

Valued Guest, Thank you for rating your recent stay. We are pleased that it was a Great one and hope to serve you again soon!

5 out of 5
Would stay here again in a heartbeat! Everything was clean and smelled fresh. There was little to no road noise. Spacious hallways and high ceilings. Easy on and off the highway. Sheets on the bed were the softest I’ve EVER slept in!!!

Posted by on Mar 22, 2021

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Comment from Hotel Management

Mar 29, 2021 by Chris Francisco - General Manager

Valued Guest, Thank you for taking time to review your recent stay. I am very pleased to hear that your stay was a memorable and that you look forward to visiting again in the future.

About the Comfort Inn & Suites Troutville - Roanoke North / Daleville

Location 3231 Lee Highway South, Troutville, VA 24175

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. An indoor pool, a nightclub, and a vending machine are also featured at Comfort Inn & Suites Troutville - Roanoke North / Daleville. Self parking is free. A complete renovation of Comfort Inn & Suites Troutville - Roanoke North / Daleville was completed in August 2020. Smoking is allowed in designated areas at this Troutville hotel.

  • 75 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Nightclub
  • Business center (24 hours)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites Troutville - Roanoke North / Daleville offers 75 accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include bathtubs. This Troutville hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free continental breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Enhanced food service safety measures are in place. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global), SafeStay (AHLA - USA), and COVID-19 Guidelines (CDC).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of COVID-19 Guidelines (CDC)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Red Roof Inn Roanoke
  • Red Roof Inn Roanoke Hotel
  • Red Roof Inn Roanoke Hotel Troutville
  • Red Roof Inn Roanoke Troutville
  • Red Roof Inn Troutville
  • Red Roof Inn Roanoke - Troutville Hotel Troutville
  • Red Roof Inn Roanoke Troutville Hotel
  • Troutville Red Roof Inn
  • Rodeway Inn
  • Comfort Inn Suites
  • Red Roof Inn Roanoke Troutville

You should know

  • Pool access available from 10:00 AM to 9:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.