Travelocity Verified Review
"The staff was incredible! Shana, Bill, Randy and all other staff including cafe, pool, front desk - I was always met with friendly, very helpful responses and actions, including personal physical assistance (often w/o asking.) Had the best massage I’ve ever had anywhere by Ashley. Bed was comfortable and refrigerator was a good size w a decent sized freezer ( larger than a room fridge usually is.) The miniature golf course was fun (few small rips in the turf need repair.) Going off season made it a quieter experience that I would do again.
But I was very surprised to see that a Wyndham property did not hv an elevator in the lodge. I hv serious back issues ( I was in an adaptive room on the first floor which allowed me to enter/exit without needing to use stairs. However, getting to the pools & spa required climbing steeps sets of stairs ( I actually slipped coming down.) There shld be an elevator in that area,
Also surprising, was that there was no safe in the room - requiring me to take and carry my laptop and all my money/charge cards w me whenever I left the room. (Signs say to secure valuables- they r not responsible for them.)
Also, wld hv appreciated tea bags (not just coffee pods as I don’t drink coffee. A couple of hooks (near sink) on which to hang wet hand towel/wash cloth and another to hang a robe wld hv been nice."
A verified traveler stayed at Peek'n Peak Resort Trademark Collection by Wyndham