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Enjoy the outdoor pool at this 3-star Mission Viejo hotel
In suburbs
You'll find Saddleback Church and Etnies Skate Park of Lake Forest within 3 miles (5 km) of this hotel. Also, Whiting Ranch Wilderness Park is within 3 miles (5 km) and Lake Mission Viejo is within 6 miles (10 km).
Free breakfast
This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the spa tub and free full breakfast each morning.
Ayres Suites Mission Viejo – Lake Forest ratings based on 14 Verified Reviews
Review Summary
4.5
out of 5
4.5 out of 5.0
Room cleanliness4.5 out of 5.0
Service & staff4.5 out of 5.0
Room comfort5.0 out of 5.0
Hotel condition4.5 out of 5.0
Guest reviews for Ayres Suites Mission Viejo – Lake Forest
Everyone (6)Couples (4)Family (2)
5 out of 5
Booked 15 minutes before and was already in the system, cookies at the front desk were good too.
Posted by Kyle on Mar 2, 2024
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5 out of 5
Was nice that there was a restaurant
Posted by Howard on Jan 24, 2024
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5 out of 5
Posted by David, from SUN VALLEY on Dec 12, 2023
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3 out of 5
Posted by John on Sep 11, 2023
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Comment from Hotel Management
Oct 8, 2023
by General Manager
Dear John,Thank you for rating your recent stay! Although we wish you had a 5-star visit, we appreciate your feedback and hope to welcome you back for an exceptional experience the next time you're in town. Sincerely,Hayley Burbank General Manager
5 out of 5
Very nice room decor
Posted by Michael on Aug 13, 2023
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5 out of 5
Wonderful stay. We truly enjoyed front desk great service! Would loved breakfast in our hotel. Walking across parking lot to hotel with spa was truly trying in the rain. Breakfast Sunday was delicious, Monday same food seemed to be water down.
Posted by Anita on Jan 20, 2023
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Comment from Hotel Management
Feb 26, 2023
by Maliha
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel management
5 out of 5
Always quiet. The staff are exceptionally friendly and helpful. We will be back, as usual, when we visit this area.
Posted by JODI, from Grand Junction on Jan 18, 2023
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Comment from Hotel Management
Feb 26, 2023
by Maliha
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Hotel management
5 out of 5
Chloe and Phillip at the front desk were phenomenal in making sure we were comfortable and accomodated. 2 thumbs way up for their superb customer service.
Posted by JODI, from Grand Junction on Oct 11, 2022
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Comment from Hotel Management
Oct 13, 2022
by Maliha
Thank you for the wonderful feedback and we're glad to hear that you enjoyed your stay with us. We look forward to having you stay with us again in the future.Sincerely,Maliha KhanFront office manager
4 out of 5
It was a quite and pleasant stay
Posted by Mark on Sep 11, 2022
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Comment from Hotel Management
Oct 9, 2022
by maliha
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,Maliha KhanFront office manager
1 out of 5
Upon check in we were not informed that there wouldn’t be any housekeeping services. On day 2 when we requested housekeeping on our way out for the day, we still were not informed. It wasn’t until we returned to our room after 10:00pm to message on our room phone stating that due to Covid there would be no housekeeping. The next morning on our way out we expressed our displeasure and asked for towels to be delivered to which we were told we can wait and take them to the room ourselves! We said we were leaving and would like them delivered and she then proceeded to tell us that she would hold them at the desk and we could pick them up when we return. I was absolutely dumbfounded by the lack of customer service. This woman was so rude and disrespectful and had to have the last word. You’d think that due to Covid they would want to keep the place extra clean, but that was not at all the case. Due to the lack of housekeeping the guests were putting all of their trash and dirty linens in the hallways to get it out of their rooms. Sometimes it would take all day for the staff to clean this up. If you’re going to use Covid as an excuse, don’t you think you should be cleaning the common areas like the lobby and elevators? These areas were absolutely filthy. Never once did we witness anyone cleaning the common areas or wiping down elevator buttons. The one day they did vacuum they couldn’t even be bothered to do the corners. Trash cans over flowing everywhere. Just gross.
Posted by a verified traveler on Jun 29, 2021
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Comment from Hotel Management
Jul 20, 2021
by Operations Manager
Dear Guest,
Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.
Sincerely,
Hayley Burbank
Ayres Suites Mission Viejo – Lake Forest offers its guests an outdoor pool, a spa tub, and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1000 square feet (93 square meters) and includes conference space. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Ayres Suites Mission Viejo – Lake Forest. Parking is available for a fee. This 3-star Mission Viejo hotel is smoke free.
1 building
115 guestrooms or units
3 levels
Meeting rooms
1000 sq ft of conference space
93 sq m of conference space
Full breakfast (free)
Charging station for electric cars
Business center (24 hours)
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Express check-out
Staff is multilingual
Storage area for luggage
Front-desk safe
Concierge
Fireplace in lobby
Elevator
No smoking on site
Family Friendly Amenities
Family property
Number of outdoor pools - 1
Free WiFi
Laundry facilities
Refrigerator
Microwave
Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, Free wired internet
Available in some public areas:
Free WiFi
Parking
Self parking (surcharge)
, RV, bus, truck parking
Transport
Parking: Self parking available for a surcharge
Room Amenities
Ayres Suites Mission Viejo – Lake Forest offers 115 accommodations with iPod docking stations and MP3 docking stations. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Mission Viejo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.
Pillowtop beds
IPod dock
Flat-screen television
Cable channels
Premium channels
Refrigerator
Microwave
Coffee maker
Luxury bedding
Hypo-allergenic bedding
Down blanket
Shower and tub combination
Cribs (free)
Housekeeping (weekly)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Desk
Blackout drapes
Climate control (air conditioning)
Ceiling fan
Ensuite bathroom
Connecting rooms available
Wardrobe or closet
Food & Drink
Guests are served free full breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Piccolino Ristorante - This restaurant serves lunch and dinner.
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Mountain biking nearby
Hiking/biking trails nearby
Golfing nearby
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Wheelchair accessible path of travel
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Wheelchair-accessible path to elevator
Well-lit path to entrance
Wheelchair-accessible registration desk
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Hotel Policies
Check-in
Check-in time starts at 3 PM
Check-in time ends at 11:00 PM
Minimum check-in age is: 18
Special check-in instructions:
An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.
Check-out
Check-out by noon
Payment types
Children and extra beds
Children are welcome.
Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cribs (infant beds)!
Pet Policy
Pets: USD 150 per accommodation, per stay
Maximum 2 (weight limit: 50 lbs per pet)
Service animals are exempt from fees
Policies
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
Service animals are allowed
Service animals are exempt from fees/restrictions
Car recommended
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Property follows sanitization practices of SafeStay (AHLA - USA)
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are not in place
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Number of children who can stay free - 3
No gap period between guest stays
Fees
Guests will be asked to pay the following charges at the property:
Deposit: USD 200 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Pet fee: USD 150 per accommodation, per stay
Service animals are exempt from fees
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Ayres Mission Viejo
Ayres Suites Hotel Mission Viejo
Ayres Suites Mission Viejo
Mission Viejo Ayres
Ayres Hotel And Spa Mission Viejo
Ayres Hotel Mission Viejo
Ayres Suites Mission Viejo Hotel
Ayres Suites Mission Viejo Hotel Mission Viejo
Ayres Suites Mission Viejo
Ayres Suites Mission Viejo – Lake Forest Hotel
Ayres Suites Mission Viejo – Lake Forest Mission Viejo
Ayres Suites Mission Viejo – Lake Forest Hotel Mission Viejo
You should know
Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Registered guests are the only ones allowed to be in guestrooms.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions
Ayres Suites Mission Viejo -- Lake Forest is 18.7 mi (21-min drive) away from the John Wayne Airport (SNA) airport, the closest popular airport to the property.
Airport shuttle services are not available at Ayres Suites Mission Viejo -- Lake Forest.
This hotel is 19.5 mi (31-min drive) from Treasure Island Beach and 19.8 mi (33-min drive) from Coast Royale Beach. Don't forget your sunscreen!
Ayres Suites Mission Viejo -- Lake Forest offers free full breakfast on weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM.
No, there is no casino at this hotel.
Check-in start time: 3 PM; Check-in end time: 11:00 PM. A fee applies for early check-in.
Free parking is not available at this hotel. Self parking is available for a fee.
Ayres Suites Mission Viejo -- Lake Forest features an outdoor pool.
There are no spa services available at this hotel.
Ayres Suites Mission Viejo -- Lake Forest is 4.5 mi away from Mission Viejo.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
