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"I like the fact of the inn Kitchen However the Room Is to Smoky I have Asthma not much Sleep but overall a Great Place Staff is Amazing " More

By a verified traveler on Sat 06 Mar 2021

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Hotel Description

Enjoy the free WiFi at this Raleigh hotel

In Raleigh

Within 3 miles (5 km) of this Raleigh hotel, you'll find Duke Raleigh Hospital and Raleigh Flea Market. North Hills Shopping Center and Mordecai Historic Park are also within 3 miles (5 km).

Free breakfast

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Enjoy the free on-the-go breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchens

The 71 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, coffee/tea makers, and phones. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$63* Per night/room Nov 15 - Nov 16

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Deluxe Studio, Multiple Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Extended Stay America Suites North Raleigh Wake Towne Dr ratings based on 10 Verified Reviews

Review Summary
2.7 out of 5 2.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites North Raleigh Wake Towne Dr

Everyone (5) Family (3)
5 out of 5
Was amazing

Posted by on May 28, 2021

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Comment from Hotel Management

Jun 28, 2021 by Hotel Management

Thank you for making Extended Stay America a part of your travel plans. It was delightful to read that you thoroughly enjoyed your stay and that you were happy with our service and accommodations. Your review is highly appreciated, and we look forward to seeing you again. Sincerely, Hotel Management

4 out of 5
I like the fact of the inn Kitchen However the Room Is to Smoky I have Asthma not much Sleep but overall a Great Place Staff is Amazing

Posted by on Mar 6, 2021

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Comment from Hotel Management

Mar 7, 2021 by Hotel Management

Thank you for choosing to stay at Extended Stay America. We are delighted to know you had a nice experience with us and that you were impressed with our courteous associates and fully-equipped kitchen. However, we regret the issue you had in your suite. We only wish we had the opportunity to resolve this issue while you were here and would have moved you to another room upon request. It was a pleasure having you as our guest, and we hope to see you again soon. Sincerely, Hotel Management

1 out of 5
In the lobby there was a gentleman there with all his bags as if he lived in the lobby. We left after check-in without seeing our room only to leave for about 6 hours and upon our return the gentleman was still there with his belongings in the lobby. When we got to the room it was unclean with no bedding for the sofa and what appeared to be bug pods on the floor in the kitchen, dining and bathroom areas. Also the televisions did not work and clerk would not discount my room. There was a prominent odor of smoke in the hallways even though the building in no smoking. I would not recommend this establishment to anyone.

Posted by on Mar 17, 2020

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Comment from Hotel Management

Mar 18, 2020 by Hotel Management

Thank you for your review. We are sorry for the issues you encountered in your room. We have shared your concerns with the appropriate teams so that they can take the necessary actions. We also apologize for the smoke odor you encountered while you were here. Your feedback will help us enforce our no-smoking policy more effectively to ensure our future guests do not encounter such problem again going ahead. We understand the frustration and sincerely hope you will provide us another opportunity to serve you. Sincerely, Hotel Management

1 out of 5
I didn’t find anything unique, however I made several complaints to the staff and nothing was done to satisfy my concerns. The first room #122 was horribly disgusting. Stains on sheets, dirty carpet. I really didn’t think it could get worse until the front desk person switched my room to #121 and there were dead roaches on the floor, counter tops had hair and stains on them. Had to go back and ask for cleaners to clean our own room because I was told that she couldn’t and wouldn’t refund my money back and I didn’t have last minute funds to go to another hotel. We could smell marijuana from the hallway to our room and the next morning before check out one of the staff came in our room unannounced to tell me it’s time to check out. Rude and overall worst hotel experience I’ve ever had.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 6, 2020 by Hotel Management

It was disappointing to know you did not have an excellent stay. We sincerely apologize for the inconvenience you encountered in your rooms while you were here and regret the discomfort caused to you. Your feedback about odor and cleanliness issues have been discussed with the head of our housekeeping team so that we ensure we always deliver a comfortable stay to all of our guests who walk in our doors. Please consider a return visit to our hotel so that we can improve our impression on a future date. Sincerely, Hotel Management

5 out of 5

Posted by on Oct 9, 2019

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1 out of 5
Bed bugs can’t stay I got out!!!!!!!!!!!!!!!!!!!!!

Posted by on Sep 7, 2019

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1 out of 5
this was by far one of the worse hotel stays I have had. The room looked as though it hadn't been cleaned in months, bathroom mirror dirty, stained carpet, non-working refrigerator that had leaked which caused a musty smell...hairs on the blankets, I don't have enough characters for the rest! DO NOT WASTE YOUR MONEY

Posted by , from Kansas City, Mo on Nov 13, 2018

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Comment from Hotel Management

Nov 16, 2018 by Hotel Management

Jacqueline, you are absolutely correct to expect a clean, well-maintained property as your home away from home when traveling, and we apologize for failing to provide that for you. We are taking steps to ensure every detail from the first impression at check-in to final check-out will focus on exceptional customer service and impeccable attention to detail in all areas of our property. Please accept our apologies, and we hope you will give us another chance to provide you with a better experience. Sincerely, Hotel Management

4 out of 5
QUIET LOCATION, EASY TO FIND PER PRINTED DIRECTIONS OR GPS.

Posted by , from RALEIGH, NC on Nov 27, 2017

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Comment from Hotel Management

Nov 30, 2017 by Hotel Management

Thank you for being our guest at Extended Stay America. We are delighted to know you were comfortable here and were impressed with the convenience of our location. We appreciate your business and look forward to welcoming you back soon! Sincerely, Hotel Management

2 out of 5

This hotel seemed to house people rather than hotel rental.

Cons: No free Internet
The hotel/carpets smelled like smoke. I was not comfortable that I saw more than one family "living" there as a weekly rental; as I was a business traveler. The room had a light odor. I also wasn't thrilled that I had to pay for internet service as a business traveler. The price was pretty low, but not lower than other places I've stayed more comfortably with free wi-fi access.

Posted by , from Charlotte, NC on Apr 12, 2011

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3 out of 5

It's The Price You Pay

When we walked into the lobby we knew that the hotel wasn't going to be much. The carpet was stained, but the front desk clerk was very friendly and there was no hassle getting checked in. When I entered my room, it smelled musky, it was a strong scent that smacks you in the face the moment you enter. My sister booked a double room and hers smelled stale. Despite that, the room was clean, no visible stains anywhere. The kitchenette was dated-looking, but nonetheless cute. The pool was closed and had been drained of it's water. There was ample parking. The wireless internet cost $* when I'd thought it was free. Upon leaving, there were prostitutes standing around in the hallway. I didn't check out the laundry room or the vending machines. I stayed on the first floor. The air conditioning worked well. Despite a few things, it is a good deal when you're pressed for cash. Next time I will stay at the Marriott at the front of that road, if I'm not pressed for cash.

Posted by on Jun 28, 2010

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About the Extended Stay America Suites North Raleigh Wake Towne Dr

Location 921 Wake Towne Dr, Raleigh, NC 27609

Property Features

Free breakfast is available daily. WiFi is free in public spaces. Extended Stay America Suites North Raleigh Wake Towne Dr also features coffee/tea in a common area, laundry facilities, and a front desk safe. This Raleigh hotel is smoke free.

  • 71 guestrooms or units
  • 3 levels
  • Built in 1996
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Transport

  • Train station: Raleigh Union Station (7 km / 4.3 mi)

Room Amenities

Extended Stay America Suites North Raleigh Wake Towne Dr offers 71 accommodations with coffee/tea makers and irons/ironing boards. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. 32-inch flat-screen televisions come with premium cable channels. Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America-Raleigh-North Raleigh-Wake Towne Drive
  • Extended Stay America Towne Drive Hotel
  • Extended Stay America Raleigh-North Raleigh-Wake Towne Drive
  • Extended Stay America Towne Drive Hotel
  • Extended Stay America Raleigh-North Raleigh-Wake Towne Drive
  • Extended Stay America Towne Drive
  • Extended Stay America Raleigh North Raleigh Wake Towne Drive
  • Extended Stay America Raleigh North Raleigh Wake Towne Drive
  • Extended Stay America Suites North Raleigh Wake Towne Dr Hotel
  • Extended Stay America Raleigh North Raleigh Wake Towne Drive
  • Extended Stay America Suites North Raleigh Wake Towne Dr Raleigh

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.