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HOTEL SANTIAGO

2.5 star property
Hotel near Zócalo de Puebla in Puebla

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Photo gallery for HOTEL SANTIAGO

Terrace/patio
Terrace/patio
Iron/ironing board, free WiFi, bed sheets
Front of property
Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪1 min walk‬
  • Place, Puebla Cathedral
    ‪2 min walk‬
  • Place, Los Sapos Bazaar
    ‪5 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Puebla

Puebla Historic Center stay.With a stay at this Puebla Historic Center hotel, you'll be steps from Zócalo de Puebla and Puebla Cathedral. Palafoxiana Library and Candy Street are also within half a mile (1 km).

What's nearby

  • Zócalo de Puebla - 1 min walk - 0.1 miles
  • Puebla Cathedral - 2 min walk - 0.1 miles
  • Los Sapos Bazaar - 5 min walk - 0.3 miles
  • Santo Domingo Church - 5 min walk - 0.3 miles
  • Puebla Convention Center - 10 min walk - 0.6 miles

Getting around

  • Puebla–Cholula Tourist Train Terminal - 8 min drive
  • Puebla Intl. Airport (PBC) - 44 min drive

Restaurants

  • ‪Comal Cocina de Antojo - ‬1 min walk
  • ‪Tortas Meche - ‬2 min walk
  • ‪Attico 303 - ‬1 min walk
  • ‪Tacos Tony - ‬2 min walk
  • ‪Restaurante Hotel Royalty - ‬2 min walk

About this property

HOTEL SANTIAGO

Hotel near Zócalo de Puebla in Puebla
HOTEL SANTIAGO offers its guests 24-hour room service, a front-desk safe, and an elevator. WiFi is free in public spaces. Self parking is free.

This Puebla hotel is smoke free.

  • 37 guestrooms or units
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site
HOTEL SANTIAGO offers 37 accommodations with complimentary newspapers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Puebla hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free self parking on site

Accessibility

  • Elevator (39 inch wide door)

Room amenities

Entertainment

  • Flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL SANTIAGO

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a private host, not a professional engaged in trade or business. This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher in each accommodation.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla

Frequently asked questions

How close is HOTEL SANTIAGO to the airport?

HOTEL SANTIAGO is 23.5 mi (44-min drive) away from the Puebla Intl. Airport (PBC) airport, the closest popular airport to the property.

Does HOTEL SANTIAGO have an airport shuttle?

Airport shuttle services are not available at HOTEL SANTIAGO.

Does HOTEL SANTIAGO offer free breakfast?

HOTEL SANTIAGO does not offer free breakfast.

Is there a casino at HOTEL SANTIAGO?

No, there is no casino at this hotel.

What time is check-in at HOTEL SANTIAGO?

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM.

Is there free parking at HOTEL SANTIAGO?

This hotel offers free self parking.

Does HOTEL SANTIAGO have a pool?

HOTEL SANTIAGO does not have a pool.

Does HOTEL SANTIAGO have a spa?

There are no spa services available at this hotel.

How close is HOTEL SANTIAGO to downtown Puebla?

HOTEL SANTIAGO is 0.5 mi away from Puebla.

HOTEL SANTIAGO Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 181 reviews
Rating 8 - Good. 46 out of 181 reviews
Rating 6 - Okay. 11 out of 181 reviews
Rating 4 - Poor. 3 out of 181 reviews
Rating 2 - Terrible. 0 out of 181 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Alonso

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff & view from my room
Stayed 1 night in Nov 2025

10/10 Excellent

Juan

Liked: Cleanliness, amenities
Good
Stayed 1 night in Oct 2025

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
right in the heart of time square lots or restaurants to choose from
Stayed 1 night in Oct 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Clean facilities
Stayed 1 night in Sep 2025

8/10 Good

Guillermo

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went far and beyond to make us feel welcome.
Stayed 1 night in Jul 2025

8/10 Good

Jannine

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Basic hotel in a great location just steps to the Zocalo. The rooms do not have good soundproofing so bring ear plugs if noise bothers you. No air conditioning but did have a floor fan that was adequate.
Stayed 1 night in Jun 2025

10/10 Excellent

Gloria

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was within walking distance. People very friendly. Fany did excellent in cleaning our room 👏 👌 🙌. The people at the front desk were very friendly and helpful when we needed some items. I higly recommend this place to stay. Everything super clean.
Stayed 4 nights in Jun 2025

10/10 Excellent

Ramiro

Stayed 1 night in Jun 2025

10/10 Excellent

MARVELLA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super nice and the views on the rooftop were amazing!
Stayed 2 nights in Mar 2025

8/10 Good

Cynthia

Stayed 1 night in Mar 2025

8/10 Good

Aidee

Business traveler
Liked: Cleanliness, staff & service, amenities
Recomendable, el staff fue amable, te dan botellas de agua, muy muy cerca de la catedral, mucho ruido a los alrededores
Stayed 1 night in Mar 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost in front off the Zocalo the hart off a Puebla capital super grate licayion
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything. Great walking area. Plenty of people and law enforcement. Clean hotel with great rooftop patio. Would love to come again.
Stayed 1 night in Feb 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, with a excellent view
Stayed 2 nights in Feb 2025

10/10 Excellent

Isaias Concepcion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente relación calidad-precio
Stayed 1 night in Jan 2025

10/10 Excellent

marion

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like no coffee in room. All else amazing
Stayed 6 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Nadezhda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, modern room, very clean, nice staff. Unfortunately very noisy, disco music playing outside till after midnight, garbage trucks, motorbikes, and inside hotel slamming doors, thin walls means you hear TV next room. If you want a good night's sleep don't stay here. Honest review January 2025
Stayed 3 nights in Jan 2025

10/10 Excellent

Charline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

HUI

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and the staffs are very friendly
Stayed 2 nights in Dec 2024

8/10 Good

Isaias Concepcion

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, buena relación calidad -precio
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
hotel staff very friendly and polite
Stayed 1 night in Sep 2024

10/10 Excellent

Rosamaria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024