Book Kempinski Hotels & Resorts rooms in Pudong

"This is our first time visiting Shanghai, and we are very satisfied with our decision to stay in this hotel. The free shuttle provided by the hotel is a sweet bonus. The room is very clean and spacious with good amenities. The staff from the Front Desk, Concierge, Housekeeping, and Breakfast departments are all professionals who extend excellent customer service to guests. Thank you!"

"excellent"

"Beautiful hotel. Perfect location. Would recommend the Gold level. Very good Gold lounge. Good canapés, afternoon tea and breakfast. Excellent service. Evanta was lovely and Max really stood out helping us with our questions and planning. He spoke perfect English and was really helpful. "

"I truly value quality and honesty, and this hotel pleasantly surprised me. After a 13-hour flight, I was exhausted, but the hotel staff welcomed me so warmly. They took care of my bags, made me feel comfortable right away, and the check-in process was simple and smooth ❤️ The team was incredibly friendly and professional. When I entered the room, I was impressed. It was stylish, spotless, and thoughtfully equipped with everything I needed, from slippers and a cozy robe to a wonderful shower with luxurious shampoo and body care products. Finally, I lay down on the soft, comfortable bed and fell asleep almost instantly, enjoying complete comfort and relaxation."

"早餐选项不是很多，也不是听说的这么好吃。白天会听到楼上房间像是装修的声音，但其他都非常不错，服务非常好。"

"Clean room, staff very friendly, breakfast is pretty good "