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Hotel Description

3.5-star Art Deco hotel near Playa 88

Seaside stay

Your stay at this Luis Donaldo Colosio hotel places you within 2 miles (3 km) of Playa 88 and Punta Esmeralda Beach. Gran Coyote Golf and Playa Xcalacoco are also within 3 miles (5 km).

Renovated in 2020

A restaurant and an outdoor pool are featured at this hotel. Enjoy the a rooftop terrace and perks like free WiFi. There's a communal living room and multilingual staff can provide around-the-clock assistance.

Deluxe Double Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$61* Per night/room Apr 20 - Apr 21

Premium Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Double Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

All-inclusive Details

All-inclusive room rates at Terrasse Hotel Playa del Carmen are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Property Features

Some rates at Terrasse Hotel Playa del Carmen are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities. There's a restaurant on site. WiFi is free in public spaces. An outdoor pool, a rooftop terrace, and spa services are also featured at Terrasse Hotel Playa del Carmen. A complete renovation of Terrasse Hotel Playa del Carmen was completed in December 2020. Smoking is allowed in designated areas at this Art Deco Playa del Carmen hotel.

  • 1 building
  • 22 guestrooms or units
  • 6 levels
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Elevator
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free parking nearby

Transport

  • Property shuttles: Airport shuttle

Room Amenities

Terrasse Hotel Playa del Carmen offers 22 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. 55-inch Smart televisions come with digital channels and Netflix. Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Minibar
  • Smart television
  • Digital channels
  • Netflix
  • Luxury bedding
  • Down blanket
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or closet
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

Terrasse Hotel Playa del Carmen has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site

Spa Services

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, sports massages, and Swedish massages.

  • Sports massage
  • Deep tissue massage
  • Swedish massage
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival.

Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Terrasse Hotel Playa del Carmen

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts cash

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

No onsite parking is available. This property accepts cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available.

  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation might be required for some facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SGS (3rd party expert - Global)
  • Security system
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Guests must register online prior to arrival
  • Shield between guests and staff in main contact areas
  • Guests must provide a copy of their government-issued photo I.D. in advance
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Guest will receive an email before arrival 24 hours
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
  • No cribs (infant beds) available
  • Guests will receive an email with special check-in instructions
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Service animals not allowed
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Terrasse Del Carmen Del Carmen
  • Terrasse Hotel Playa del Carmen Hotel
  • Terrasse Hotel Playa del Carmen Playa del Carmen
  • Terrasse Hotel Playa del Carmen Hotel Playa del Carmen

You should know

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.