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"Everything was perfect. Book the room for my son 6th birthday. Only issue not enough parking. Overall great. Definitely coming back here. " More

By a verified traveler on Mon 05 Jul 2021

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Hotel Description

Hotel near C.B. Smith Park in Pembroke Pines

In suburbs

Within 6 miles (10 km) of this hotel, you'll find C.B. Smith Park and Pembroke Lakes Mall. Cleveland Clinic Florida and Flamingo Gardens are also within 6 miles (10 km).

Free perks

This hotel features an outdoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Free WiFi, refrigerators

Featuring conveniences like sitting areas and refrigerators, the 110 guestrooms also offer free WiFi and TVs with satellite channels. Microwaves, coffee/tea makers, and free newspapers are also available.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
$117* Per night/room Oct 24 - Oct 25

Suite, 1 Bedroom

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Accessible (Communication, Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible (Communication Accessible)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Pembroke Pines-Sheridan Street, an IHG Hotel ratings based on 14 Verified Reviews

Review Summary
3.5 out of 5 3.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Holiday Inn Express Pembroke Pines-Sheridan Street, an IHG Hotel

Everyone (9) Family (2)
4 out of 5

Posted by on Jul 13, 2021

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Comment from Hotel Management

Jul 23, 2021 by Holiday Inn Express

Thank you for choosing Holiday Inn Express Pembroke Pines and taking the time to share your great experience on Expedia. Our Staff and I take great pride in providing excellent service for all of our guests. I will share your feedback with them. Thank you again and we look forward to seeing you again on your next trip to Pembroke Pines.

5 out of 5
Everything was perfect. Book the room for my son 6th birthday. Only issue not enough parking. Overall great. Definitely coming back here.

Posted by on Jul 5, 2021

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Comment from Hotel Management

Jul 5, 2021 by Holiday Inn Express

Thank you for choosing Holiday Inn Express Pembroke Pines and taking the time to share your great experience on Expedia. Our Staff and I take great pride in providing excellent service for all of our guests. I will share your feedback with them. Thank you again and we look forward to seeing you again on your next trip to Pembroke Pines.

1 out of 5
I decided to spend Mother’s Day with my daughter at this hotel and it was the worst first of all in arrival Representative was not friendly , you got to the room the linen was filthy had to go back to the front dear to report filthy sheets and pillow cases then to make matters worse we ran out of towels call to have towels sent us I waited hours before some one bought two towels with out rags I ask where are the rags I have a function and I cannot take a shower with out a rag I was told they are still in the laundry washing Oh my should I really have to pay for this service Will never recommend this place to a dog much more a human I need a refund

Posted by on May 10, 2021

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Comment from Hotel Management

May 10, 2021 by Holiday Inn Express

Thank you for your detailed feedback as it allows us the opportunity to improve our product and service to you and our guests. I want to apologize sincerely for the experience you had with us overall. The issues you encountered have been addressed. We hope you will return to stay with us the next time you are in the area so we may demonstrate our commitment to your comfort and satisfaction.

1 out of 5

Posted by on Mar 17, 2021

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Comment from Hotel Management

Mar 28, 2021 by Holiday Inn Express

Thank you for your kind review! We truly appreciate your kind words about our property. We hope to welcome you back to the hotel soon! Respectfully,

2 out of 5
The room I stayed in had bed bugs. The night clerk was rude with no customer service skills and the manager never followed through with his promise. Won't stay at this location again, and maybe not this chain.

Posted by , from Texas on Nov 8, 2020

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Comment from Hotel Management

Nov 13, 2020 by Holiday Inn Express in Pembroke Pines

Thank you for taking the time to write a review about your experience at our hotel. The issues you encountered have been addressed. We appreciate you bringing this to us and we hope you will give our property a second chance to show you the quality hospitality you deserve if you return to our area in the future. We would really love to have you back.

5 out of 5
The staff was friendly The hot breakfast was over the top! Clean,friendly and welcoming Definitely will go back to that same location!

Posted by , from NC on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Lennard R.

Thank you for taking the time out to complete a review. We are glad to know you enjoyed your stay and our complimentary hot breakfast. We look forward to welcoming you back in the future!

5 out of 5

Posted by on May 29, 2019

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1 out of 5

Posted by on Apr 14, 2019

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4 out of 5
Hot breakfast items were bade. Eggs like fast food restaurants. Cheep frozen food breakfast meats unappetizing. Breads bad too. Sweet buns way too sweet! Coffee, I'd rather pay a national chain.

Posted by on Jan 28, 2019

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5 out of 5
Nice and clean hotel. The staff was very nice. Everthing was excellent.

Posted by on Jan 23, 2019

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About the Holiday Inn Express Pembroke Pines-Sheridan Street, an IHG Hotel

Location 14651 NW 20th St, Pembroke Pines, FL 33028

Property Features

Holiday Inn Express Pembroke Pines-Sheridan Street, an IHG Hotel offers its guests an outdoor pool and a fitness center. A computer station is on site, and both WiFi and wired Internet are free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1100 square feet (102 square meters). The business-friendly Holiday Inn Express Pembroke Pines-Sheridan Street, an IHG Hotel also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Self parking is free. This Pembroke Pines hotel is smoke free.

  • 1 building
  • 110 guestrooms or units
  • 5 levels
  • 1100 sq ft of conference space
  • 102 sq m of conference space
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • 1 conference room
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking (surcharge)

Transport

  • Parking: Free self parking; RV/bus/truck parking available for a surcharge

Room Amenities

Holiday Inn Express Pembroke Pines-Sheridan Street, an IHG Hotel offers 110 accommodations with complimentary newspapers and coffee/tea makers. Accommodations offer separate sitting areas. Televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • Sitting area
  • Television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time ends at anytime
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Credit card pre-authorization
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Staffed front desk
  • LGBTQ friendly
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are not available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Debit cards
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Pembroke Pines-Sheridan Street
  • Holiday Inn Express Pines-Sheridan
  • Holiday Inn Express Pines-Sheridan Hotel
  • Holiday Inn Express Pines-Sheridan Hotel Pembroke Street
  • Holiday Inn Express Pembroke Pines-Sheridan Street Hotel
  • Holiday Inn Express Pines-Sheridan Street Hotel
  • Holiday Inn Express Pines-Sheridan Street
  • Holiday Inn Express Pembroke Pines Sheridan Street
  • Inn Express PinesSheridan
  • Holiday Inn Express Pembroke Pines Sheridan Street

You should know

  • Pool access available from 7:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.