2/10 Terrible
Niky
Traveled with partner
Mar 20, 2025
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
First of all shame on Expedia for putting a time share trip on their site without notice and sending us into that mess. Without further ado:
1) I sent a message through Expedia to the Club Wyndham to advise my spouse is handicapped. No Response! Found a number and called front desk the day prior to leaving home and was advise rooms were available 1st come 1st serve. I advised them that as long as there was an elevator, floor level was of no concern, but more importantly we requested a room close to the the elevator so she didn't have far to go to exit. In short, assignment was1st floor about the length of a football field to the elevator.
2) No, it didn't end there! They had the front doors to the building we stayed in closed off. I planned on being able to retrieve vehicle and pick her up at the entrance when we came and went during the week. The only way my wife (She has a hereditary bone deterioration disease with her pelvis bone being in two pieces and 2 hip replacements and a knee replacement) could leave was to walk about 100 yards to the elevator go up to level 3, walk the skywalk across the street and out into the parking garage. As with all parking garages your at the mercy of availability. There are numerous handicap parking, but none were ever available. so, not enough handicap parking if needed.
3) No mention of a time share trap once you get there. At check (Oh,1500 character limit. I guess you are not really interested in a real review) Folks, don't!
Niky
Stayed 4 nights in Mar 2025