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Best Western Palmyra Inn & Suites

2.5 star property
Enjoy the free WiFi at this Palmyra hotel

Choose dates to view prices

Photo gallery for Best Western Palmyra Inn & Suites

Lobby
Lobby
Desk, laptop workspace, iron/ironing board, cribs/infant beds
Lobby
Pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking included
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
955 Canadaigua Rd., Palmyra, NY, 14522
  • Place, Smith Family Farm
    ‪16 min walk‬
  • Place, Book of Mormon Publication Site
    ‪2 min drive‬
  • Place, Wayne County Fairgrounds
    ‪2 min drive‬
  • Airport, Rochester, NY (ROC-Greater Rochester Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, Multiple Beds, Non Smoking, Kitchen (Living Room)

  • Sleeps 5
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(25 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

Desk, laptop workspace, iron/ironing board, cribs/infant beds

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (with Single Sofabed)

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 5
  • 2 Queen Beds

About the neighborhood

Palmyra

In historical district.Within 2 miles (3 km) of this Palmyra hotel, you'll find Smith Family Farm and Wayne County Fairgrounds. Palmyra Family Medicine and Book of Mormon Publication Site are also within 2 miles (3 km).

What's nearby

  • Smith Family Farm - 16 min walk - 0.9 miles
  • Palmyra Family Medicine - 2 min drive - 1.8 miles
  • Book of Mormon Publication Site - 2 min drive - 1.6 miles
  • Wayne County Fairgrounds - 2 min drive - 2.0 miles
  • University of Rochester - 35 min drive - 40.1 miles

Getting around

  • Greater Rochester Intl. Airport (ROC) - 38 min drive

Restaurants

  • ‪McDonald's - ‬9 min drive
  • ‪McDonald's - ‬8 min drive
  • ‪Akropolis Restaurant - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Dunkin' - ‬9 min drive

About this property

Best Western Palmyra Inn & Suites

Enjoy the free WiFi at this Palmyra hotel
A computer station is on site and WiFi is free in public spaces. A business center and a meeting room are available. Free breakfast is served. A hot tub, a vending machine, and gift shops/newsstands are also featured at the business-friendly Best Western Palmyra Inn & Suites. Free self parking is available.

This Palmyra hotel is smoke free.

  • 60 guestrooms or units
  • Breakfast available (free)
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with cable channels.

Bathrooms include shower/tub combinations. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

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Jan 19 - Jan 20
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Property amenities

Family friendly

  • Children's games
  • Crib (surcharge)
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available

Things to do

  • Hot tub
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

Room amenities

Entertainment

  • 43-inch LED TV with cable channels

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.00 per stay.
  • Cribs (infant beds) are available for USD 5.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 5.0 per stay
  • Rollaway bed fee: USD 25.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Palmyra Inn
Best Western Palmyra Inn
Best Western Palmyra
Palmyra Inn Suites
Best Palmyra & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel
Best Western Palmyra Inn & Suites Palmyra
Best Western Palmyra Inn & Suites Hotel Palmyra

Frequently asked questions

How close is Best Western Palmyra Inn & Suites to the airport?

Best Western Palmyra Inn & Suites is 26.5 mi (38-min drive) away from the Greater Rochester Intl. Airport (ROC) airport, the closest popular airport to the property.

How much does it cost to stay at Best Western Palmyra Inn & Suites?

As of Jan 10, 2026, prices found for a 1-night stay for 2 adults at Best Western Palmyra Inn & Suites on Feb 9, 2026 start from $103.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Best Western Palmyra Inn & Suites have an airport shuttle?

Airport shuttle services are not available at Best Western Palmyra Inn & Suites.

Does Best Western Palmyra Inn & Suites offer free breakfast?

Yes, Best Western Palmyra Inn & Suites offers free breakfast.

Is there a casino at Best Western Palmyra Inn & Suites?

No, there is no casino at this hotel, but Finger Lakes Gaming and Racetrack (17-min drive) is nearby.

What time is check-in at Best Western Palmyra Inn & Suites?

Check-in start time: 3 PM; Check-in end time: anytime.

Is there free parking at Best Western Palmyra Inn & Suites?

This hotel offers free self parking.

Does Best Western Palmyra Inn & Suites have a pool?

Best Western Palmyra Inn & Suites does not have a pool.

Does Best Western Palmyra Inn & Suites have a spa?

There are no spa services available at this hotel.

How close is Best Western Palmyra Inn & Suites to downtown Palmyra?

Best Western Palmyra Inn & Suites is 1.4 mi away from Palmyra.

Best Western Palmyra Inn & Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 526 out of 1006 reviews
Rating 8 - Good. 280 out of 1006 reviews
Rating 6 - Okay. 128 out of 1006 reviews
Rating 4 - Poor. 44 out of 1006 reviews
Rating 2 - Terrible. 28 out of 1006 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Lucinda

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Older hotel. rooms were clean. Staff was helpful. Breakfast was somewhat lacking.
Stayed 3 nights in Oct 2025

8/10 Good

Carol

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Parking lot could have had better lighting and the breakfast was good.
Stayed 1 night in Oct 2025

8/10 Good

Alora

Liked: Cleanliness, staff & service, amenities
Great staff. Facility condition could be updated including obvious paint peeling
Stayed 1 night in Oct 2025

6/10 Okay

Jeffrey

Disliked: Cleanliness
Marginally ok. Hotel was not that clean. Even though we asked for towels at the front desk to use the hot tub they didn’t tell us that the hot tub was not usable and was a cold tub. Location is great, breakfast was ok, bed was decent but lots of issues with cleanliness of lobby and rooms.
Stayed 2 nights in Oct 2025

6/10 Okay

Jonathan

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The room was dirty and the shower had mold.
Stayed 1 night in Oct 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities
Nice. Friendly. Services only when we asked. Eg we had to empty our own garbage. Loved the kitties.
Stayed 1 night in Sep 2025

8/10 Good

Gail

Liked: Staff & service, property conditions & facilities
Helpful staff. No soap.
Stayed 1 night in Sep 2025

8/10 Good

Randy, FRESNO

Liked: Cleanliness, staff & service, property conditions & facilities
The walls are a bit thin. Could hear the noisy kids otherwise great hotel
Stayed 1 night in Sep 2025

6/10 Okay

Rodrigo

Traveled with family
God
Stayed 1 night in Sep 2025

4/10 Poor

Robert

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our room was gross, had a bad smell and could see mold in the shower. They have a cat that wonders the front desk area, we are allergic to cats. Close to church history sites is probably the only pro.
Stayed 1 night in Aug 2025

6/10 Okay

Michael

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Floors in the halls were dirty. The floor in our room was dirty (unvacuumed). The television didn't work, and the desk clerk said "unplug it and then plug it back in." That didn't work either, so my wife mentioned it. He said, "well, that's not uncommon since many guests plug in their video games." Not helpful at all. There was nothing to drink at the breakfast, and no one available to help.
Stayed 2 nights in Sep 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordan, Mesa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The night lady was a super help! Keep her around! Very accommodating!
Stayed 1 night in Sep 2025

10/10 Excellent

Kristin

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Valerie, Gansevoort

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located a mile south of Palmyra makes it convenient to Erie Canal Bike Trail. Hotel staff friendly and helpful. Nothing special about breakfast provided...cereal, eggs, waffles. For low budget, this is a comfortable stay.
Stayed 1 night in Sep 2025

8/10 Good

zia

Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Peggy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was convenient to all the places we wanted to visit. Very clean, and breakfast was very good.
Stayed 1 night in Sep 2025

8/10 Good

Diane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you are in Palmyra to see the LDS historical sites, this is a great location. Close to everything. If you are not, it's just the opposite. There is nothing in walking distance. But the the city of Palmyra is only 8 minutes away.
Stayed 3 nights in Sep 2025

10/10 Excellent

Carin

Stayed 1 night in Aug 2025

6/10 Okay

Marjory

Traveled with partner
Liked: Cleanliness
The room we were put into had no working lights above the door area, kitchenette area, and the bathroom. Pretty much anything on a switch. Went to the front desk the guy checked the breakers and said they were all on. He would be down to check what was going on. 1 1/2 hours later gave up and went to bed. Upon checking out notified the attendent and she said oh the breakers weren’t flipped. She acted like it was a huge inconvenience for her to have to deal with it. For the money we had to pay for this room and not even have lights to go to the bathroom or shower is a little ridiculous. It’s a clean place but staff need better customer service and taught what to do when stuff doesn’t work.
Stayed 1 night in Aug 2025

10/10 Excellent

Rawleigh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place

This was a great place to stay. The room was nice and the staff very friendly.
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doug who checked us in was very welcoming. All our encounter with other staff the following day were all nice and approachable. Property itself was clean and area is quiet. We were able to rest well during our stay.
Stayed 1 night in Aug 2025