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Best Western Palmyra Inn & Suites

2.5-star property
955 Canadaigua Rd., Palmyra, NY 1-855-201-7819
4.0 out of 5
Very good!
See all 12 travelocity Reviews

"Quiet out in the countryside " More

By a verified traveler on Sun 26 Sep 2021

Points Of Interest

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Hotel Description

Enjoy the free WiFi at this Palmyra hotel

In historical district

Within 2 miles (3 km) of this Palmyra hotel, you'll find Smith Family Farm and Wayne County Fairgrounds. Palmyra Family Medicine and Book of Mormon Publication Site are also within 2 miles (3 km).

Business services

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Traveling for business? Take advantage of the business center, express check-out, and conference center. A lobby fireplace, laundry facilities, and wedding services are also on offer.

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$119* Per night/room Sep 1 - Sep 2

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, Multiple Beds, Non Smoking (Living Room)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Bed Count 2 Queen Beds Maximum Occupancy 5 Max

Best Western Palmyra Inn & Suites ratings based on 12 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Best Western Palmyra Inn & Suites

Everyone (6) Couples (2) Family (6)
5 out of 5
Quiet out in the countryside

Posted by on Sep 26, 2021

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1 out of 5

Posted by on May 10, 2021

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Comment from Hotel Management

May 21, 2021 by Siearah O'Brien

Thank you for the feedback

5 out of 5

Posted by on Mar 9, 2020

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Comment from Hotel Management

Mar 11, 2020 by GM

Thank you so much for taking the time to give us a rating on your most recent stay. We hope to see you again. Kind Regards, Siearah O'Brien

3 out of 5
Since the stop was just overnight I didn’t require much. Decor was okay only. Bathroom sink very tiny. Breakfast was just okay. Have stayed at other BW which I liked much better. Staff was great.

Posted by on Jan 4, 2020

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Comment from Hotel Management

Jan 6, 2020 by GM

Thank you so much for taking the time to give us feedback on your most recent stay. Your feedback helps us to grow as a stronger team. Thank you again and we hope to see you again in the future. Kind Regards, Siearah O'Brien

4 out of 5
Hot tub was out of order and it took 15+ minutes for anyone to help me at the front counter when I checked in

Posted by on Nov 21, 2019

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Comment from Hotel Management

Nov 22, 2019 by GM

I greatly apologize for that inconvenience. This is not something we want our guest to experience, so I am truly sorry for that. I hope in the future you will give us another chance to exceed your expectations. Kind Regards, Siearah O'Brien

3 out of 5
Kind of out dated. Breakfast not that great very friendly. People

Posted by on Nov 18, 2019

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Comment from Hotel Management

Nov 21, 2019 by GM

Thank you for taking the time to give us feedback on your most recent stay. When our guests give us honest feedback back it helps to see what we can improve to help us grow stronger. Thank you again and we hope to see you again in the future! Kind Regards, Siearah O'Brien

4 out of 5

Posted by on Oct 4, 2019

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Comment from Hotel Management

Oct 24, 2019 by GM

Thank you for taking the time to give us a rating on your most recent stay. We appreciate guest feedback, so our team can grow and become stronger. We hope to see you again in the future. Kind Regards, Siearah O'Brien

5 out of 5
I waited too long to get a hotel near my daughter's college for parents weekend, so had a 35 minute drive to this hotel. I was very happy that the hotel was so nice! The desk staff were courteous. The lobby and breakfast area were very nice. My room was large, modern, and clean. The bed, pillow, and sheets were so comfortable! I had a nice evening watching a movie on HBO and then slept very soundly. Breakfast included eggs and sausage in addition to waffles and other breakfast foods. I will definitely stay here again. My only, and minor, complaint was that it seemed isolated. I drove about a mile in either direction looking for a grocery or convenience store or a gas station, and there weren't any. But the desk staff was helpful and there is a small shop in the lobby with snacks and drinks etc.

Posted by on Oct 1, 2019

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Comment from Hotel Management

Oct 24, 2019 by GM

Thank you for taking the time to give us feedback on your most recent stay. We appreciate guest feedback, so our team can grow and become stronger. I will be sure to pass your kind words onto the staff. We hope to see you again in the future. Kind Regards, Siearah O'Brien

5 out of 5
This is one of the BEST Best Western hotels at which my family has stayed. The surrounding area is beautiful and peaceful. The hotel has everything you will want to have a wonderful stay. The staff is professional and friendly. The room we stayed in was clean and very comfortable. The breakfast area was large, clean, and stocked with a variety of delicious breakfast foods. We could not have been happier.

Posted by on Jul 5, 2019

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Comment from Hotel Management

Aug 28, 2019 by GM

Thank you for taking the time to give us feedback on your most recent stay with us. Our guest's feedback is an essential part of our hotel growth, so we thank you! We hope in the future you can stay with us again! Kind Regards, Siearah O'Brien

5 out of 5
We were impressed with how clean it was. The beds were nice and comfortable. The staff was very friendly and helpful. We were a little disappointed that the breakfast wasn’t a warm one (like eggs and bacon).

Posted by on Apr 26, 2019

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Comment from Hotel Management

May 1, 2019 by GM

Thank you for taking the time to give us feedback on your recent stay with us. We take a lot of pride in our cleanliness level here on property, so thank you for noticing. We have just recently changed out breakfast menu and we are now serving scrambled eggs and sausage, so if you are in the area again we would love for you to give our breakfast a second chance. Thanks again for taking the time to give us your feedback on your stay. Kind Regards, Siearah O'Brien

About the Best Western Palmyra Inn & Suites

Location 955 Canadaigua Rd., Palmyra, NY 14522

Property Features

Public spaces have free WiFi. A business center and a meeting room are available. The business-friendly Best Western Palmyra Inn & Suites also features gift shops/newsstands, a fireplace in the lobby, and laundry facilities. Free self parking is available. This Palmyra hotel is smoke free.

  • 60 guestrooms or units
  • Conference center
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Wedding services available
  • Gift shop
  • Fireplace in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Best Western Palmyra Inn & Suites offers 60 air-conditioned accommodations with coffee/tea makers and hair dryers. 43-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations. This Palmyra hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

  • LED television
  • Cable channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Hair dryer
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible path to elevator
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property and commonly-touched surfaces are cleaned with disinfectant between stays. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available for breakfast

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

Hotel Names

  • Palmyra Inn
  • Best Western Palmyra Inn
  • Best Western Palmyra
  • Palmyra Inn Suites
  • Best Palmyra & Suites Palmyra
  • Best Western Palmyra Inn & Suites Hotel
  • Best Western Palmyra Inn & Suites Palmyra
  • Best Western Palmyra Inn & Suites Hotel Palmyra

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.