We have stayed at numerous condos and homes at locations such as the Ozarks, Hilton Head, Florida and Idaho to name a few. Prior to this stay I have never posted a negative review. We have always reviewed our accommodations with a 5-star rating without exception. However, this condo's condition was unacceptable and well below the standards that a traveler would expect.
Upon arrival at the condo, it was apparent by all in our party that the place was dirty and needed to be deep cleaned. For example, the sinks and drains had soap scum on them and the living room hadn't been vacuumed with visible crumbs under the couch, rug and under the glass-top table. The master bedroom had large stains on the carpet. The deck grill, slider tracks, floor and furniture were dirty so we did not utilize the deck as we normally would to enjoy the lake view. There were numerous other areas in the condo that needed cleaned as well.
General maintenance issues have not been addressed. There was a section of the deck railing that was missing screws making it a safety hazard for our toddler. One of the bi-fold doors in the laundry closet was completely off the track and leaning against the wall. Two ceiling fans did not work and the A/C air filter was sitting on the water softener because it was too dirty to really use. The master toilet seat lid was missing. There were other issues that needed attention as well.
Limited essentials were in the condo. The condo is advertised as having a capacity of 9 people but there were only seven forks, six bath towels, one hand towel (had to buy more), to name a few deficiencies.
The information sheet in the condo indicated that a boat slip would be available after July 2021. Our visit was July 2022 and one would think this would have been updated with the slip location. With our check-in information we were not provided with this information either. We contacted the guest host via text, e-mail and phone. The guest host responded the next day and provided us with the information. We got the impression though that we were inconveniencing the guest host by contacting her.
We did not contact the guest host regarding the condition of the condo as there were too many issues to address in a short period of time. We stayed three nights and did not want to waste our limited vacation time on this so we just did the best we could during our stay.