4/10 Malo
Susan N.
16 dic. 2024
No le gustó: Limpieza
: Disappointing Experience and Multiple Issues with Rental Home
I recently rented your property, which advertised as being able to accommodate 14 people. Unfortunately, my experience was far from satisfactory, and I feel compelled to share the numerous issues I encountered during my stay. The following problems should not have been present in a rental property of this caliber, and they made the stay uncomfortable and inconvenient for my group.1.Front Door Lock: The lock on the front door was extremely difficult to operate. I had to contact management, who attempted to walk me through fixing it via text messages.2.Refrigerator: A fully functioning refrigerator is essential for a house that sleeps 14 guests. Unfortunately, the refrigerator’s shelves were missing, the drawers were broken, and the door didn’t close properly. I had to purchase a cooler to store my beverages because there wasn’t enough space. Despite contacting management, they informed me that nothing could be done to repair it.3.Kitchen Lighting: Four lights in the kitchen were not working. While management sent someone to fix them, this should have been addressed beforehand.4.Dishwasher: The dishwasher handle broke off during our stay. When I contacted management, they promised to send someone to fix it, but no one ever arrived.5.Microwave: The microwave above the stove was broken. We were not informed of this beforehand, and the microwave on the counter was not an acceptable substitute.6.Pool Table: The listing stated the pool table came with four cues, but ther
Susan N.
Se hospedó 8 noches en noviembre de 2024