4/10 Malo
Anne M.
16 dic. 2024
No le gustó: Limpieza
Disappointing state of the rental
Stayed for 9 nights in November 2024. I will start with the positive. Pool was lovely, well kept. Heated as per our agreement. Location was great. Walmart very close by for all of the essentials. Had a lot of fun at resort facilities (pool, table tennis, beach volleyball, fitness room). Didn’t use the movie theater because we had great weather but it would have been a great rainy day activity. Was a fairly quiet gated community with consistent security. Disappointing: the rental was not well cleaned. On the 3rd day, multiple cockroaches became visible dead and alive. Response from the property manager was quick with pest control arranged for later that day. Unfortunately more live cockroaches came out a few days later. Both the critters and uncleanliness was noted in the on-site guestbook, therefore not new problems. Visible dirt in bathrooms on arrival, toilets dirty within days of use. Pots and pans all non-stick and scratched, many were not clean, ultimately unusable. Very limited kitchenware. Had to purchase cookware. Garage game room extremely hot due to no A/C. Bunk bed is futon not mattress. Bottom bunk futon mattress flat so metal slats could be felt and not usable. We will not be returning and really wish that previous guests had left accurate reviews to save us the experience.
Anne M.
Se hospedó 9 noches en noviembre de 2024