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"i believe the rooms should be cleaned everyday and if no car should have shuttle or bus info and last computor for guest to use order food or check on ... " More

By a verified traveler on Sat 29 Feb 2020

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Hotel Description

Hotel near Universal Orlando Resort in Orlando

In entertainment district

A stay at this Florida Center hotel places you within half a mile (1 km) of Universal Orlando Resort and 2 miles (3 km) of Universal Studios Florida. Orlando International Premium Outlets and The Wizarding World of Harry Potter™ are also within 2 miles (3 km).

Free breakfast

This hotel features free WiFi in public areas, a safe deposit box, and laundry facilities. Enjoy the free on-the-go breakfast each morning. Staff at the 24-hour front desk can provide around-the-clock assistance.

Free WiFi, kitchens

The 121 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, coffee/tea makers, and free local calls are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$75* Per night/room Dec 20 - Dec 21

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Orlando Theme Parks Major Blvd ratings based on 10 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America Suites Orlando Theme Parks Major Blvd

Everyone (6) Couples (2) Family (3)
3 out of 5
i believe the rooms should be cleaned everyday and if no car should have shuttle or bus info and last computor for guest to use order food or check on attracktions and prices

Posted by on Feb 29, 2020

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Comment from Hotel Management

Feb 29, 2020 by Hotel Management

Thank you for reviewing your recent stay. Please accept our apologies for your experience in not meeting your expectations, and for failing to maintain our high standards. We appreciate you letting us know how we can improve. Thank you for staying with us, and we would love the opportunity to serve you again. Sincerely, Hotel Management

4 out of 5
We had a clean room and additional services were available for a nominal fee. Note to tenants: if you want to use the kitchen, be sure to bring paper plates, cups, and a skillet - as those items cost extra.

Posted by on Jan 23, 2020

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Comment from Hotel Management

Jan 24, 2020 by Hotel Management

We appreciate your fantastic review of Extended Stay America and for being our valued guest. Thank you for sharing your remarks about our clean, comfortable suites. Our housekeeping team does a great job of caring for our suites, so we are thrilled to share your lovely comments with them. We value your feedback and hope to see you again soon. Sincerely, Hotel Management

5 out of 5

Posted by on Nov 17, 2019

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1 out of 5

Posted by on Oct 25, 2019

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4 out of 5
All of Good Expect Breakfast is not great job because No Egg, No Coffee Cup, and bit dirty.

Posted by on May 5, 2019

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Comment from Hotel Management

May 7, 2019 by Hotel Management

We apologize for falling short of your expectations for a perfect stay. Your feedback regarding the cleanliness issue and our breakfast offerings is shared with the concerned individuals in an effort to deliver better guest experiences going ahead. Counting on your kind generosity to accept our apology, we hope you will consider returning to our hotel on your next visit to this area Sincerely, Hotel Management

4 out of 5
I like the stove top, fridge, kitchen sink & iron board & iron. I didnt like there was dirty underware left under the bed from the guest before! Yes!

Posted by on Mar 13, 2019

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Comment from Hotel Management

Mar 14, 2019 by Hotel Management

Thank you for being our guest at Extended Stay America. It’s a pleasure to know overall you enjoyed your stay with us and liked your fully-equipped kitchenette. Your feedback has been discussed with our housekeeping team to ensure this never happens again. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management

1 out of 5

Posted by on Dec 29, 2018

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Comment from Hotel Management

Dec 30, 2018 by Hotel Management

First and foremost, we would like to offer you our apologies for the inconveniences you experienced during your stay with us. We make every effort to be perfect, but sometimes we fall short. We hope you will consider giving us a chance in the future so we can provide you with the experience you should always expect from us. Sincerely, Hotel Management

2 out of 5

Worst administration ever

Pros: close to the park theme
Cons: Read the review and you will notice
We booked two rooms with double beds, arrived at 12am and only had one room with a king bed, the receptionist only limited to give us the number of Travelocity, two hours later they gave me a room and the room was already occupied with another guess inside , After multiple calls miraculously appeared the other room, but it was already 2am. I will never use Extended Stay America never ever again anywhere. We were three adults and four children and we went to bed at 2:30 am, the next day the manager called me at 7am to apologize ... from bad to worse ..

Posted by , from Fort Lauderdale on Jul 31, 2017

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Comment from Hotel Management

Aug 2, 2017 by General Manager

Thank you for your review. Please accept our apologies for the poor service you experienced when you contacted our front desk. We take pride in delivering superb service, so we apologize that we fell short. Your feedback has been shared with the appropriate staff members, and we are taking immediate steps to ensure our team is fully equipped to be more responsive. Thank you for your feedback, and we hope you will give us another chance to demonstrate the excellent service that should have been provided to you on this visit. Sincerely, General Manager

2 out of 5

Location is the only good thing about this hotel.

Pros: Location
Cons: Too much to list
Location: Universal
If you can afford more to stay near Universal, do so. Not clean, staff not polite, no maid service, breakfast is almost non-existant.

Posted by , from Chicago on Dec 30, 2016

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Comment from Hotel Management

Jan 1, 2017 by General Manager

Dear Dan, thank you for staying with us and for the review. We are happy to hear our location met your vacation needs. However, i am sorry the remainder of your stay was not what you had hoped. We value your comments as they help us focus on areas that need our attention. I am sorry for your experience and we hope to welcome you back again soon so we can show you the stay you deserved. Happy New Year! General Manager

2 out of 5

Bottom of list

Room provided kitchenette, without any complementary kitchen utensils, not even plastic glasses. In bathroom, towels provided but absent of any complementary shampoo or other conveniences. Also,no daily maid service. I will not return.

Posted by , from Sarasota FL on Mar 24, 2015

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About the Extended Stay America Suites Orlando Theme Parks Major Blvd

Location 5620 Major Blvd, Orlando, FL 32819

Property Features

Free breakfast is served daily. Public spaces have free WiFi. The business-friendly Extended Stay America Suites Orlando Theme Parks Major Blvd also features coffee/tea in a common area, laundry facilities, and a front desk safe. This Orlando hotel is smoke free.

  • 1 building
  • 121 guestrooms or units
  • 3 levels
  • Built in 1999
  • To-go breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Room Amenities

Extended Stay America Suites Orlando Theme Parks Major Blvd offers 121 accommodations with coffee/tea makers and hair dryers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. This Orlando hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

  • In-room kitchen
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Water skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 1 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

No onsite parking is available

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. No onsite parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Aparthotel
  • Extended Stay America Aparthotel Orlando Universal Studios
  • Extended Stay America Orlando Universal Studios
  • Extended Stay America Orlando Theme Parks Major Blvd.
  • Extended Stay America Orlando Universal Studios
  • Extended Stay America Theme Parks Major Blvd. Hotel
  • Extended Stay America Orlando Theme Parks Major Blvd.
  • Extended Stay America Theme Parks Major Blvd.
  • Extended Stay America Orlando Theme Parks Major Blvd. Hotel
  • Extended Stay America Orlando Theme Parks Major Blvd.
  • Hotel Extended Stay America - Orlando Theme Parks - Major Blvd.

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.