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4.1 out of 5

"The only drawback was the last night we were there, there was a problem with the heating cooling system. It would beep like an alarm clock. My husba ... " More

By a verified traveler on Mon 15 Jan 2018

Hotel Description

3-star hotel near Norfolk Premium Outlets

Near the airport

Within 3 miles (5 km) of this hotel, you'll find Norfolk Premium Outlets and Norfolk Botanical Garden. Virginia Wesleyan University and Lake Wright are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, kitchenettes

The 130 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, microwaves, and dishwashers. LCD TVs come with cable channels, and other amenities include free WiFi and premium bedding.

Studio, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$86* Per night/room Feb 2 - Feb 3

Suite, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 8 Max

Suite, Multiple Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Residence Inn by Marriott Norfolk Airport ratings based on 16 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn by Marriott Norfolk Airport

Everyone (8) Couples (1) Family (4)
5 out of 5
Everything was nice, neat and clean. Customer service is excellent

Posted by on Dec 15, 2019

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5 out of 5
Very close to airport, lots of amenities, very clean and room was fully stocked

Posted by on Dec 1, 2019

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5 out of 5
The staff was super friendly and very helpful. The shuttle to the airport was such a big help. It mad the trip a lot less stressful

Posted by on Nov 3, 2019

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3 out of 5

Posted by on Sep 21, 2019

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5 out of 5
Would absolutely use your facility again if we were in the area

Posted by on Jun 26, 2019

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5 out of 5
Very quick shuttle pickup and return to airport. Staff very helpful.

Posted by on Feb 14, 2019

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4 out of 5
Hotel and staff were pleasant. Room was average; sofa had stains on it. Fitness room had older equipment but was available 24/7. Nice having 24 hour coffee available; breakfast was fine. The maid service was often incomplete. Towels were changed but kitchen area was not cleaned.

Posted by on Jan 29, 2019

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Comment from Hotel Management

Feb 25, 2019 by RNR

Thank you very much for your feedback on your stay with us at The Residence Inn Norfolk Airport!

5 out of 5

Easy access to all the places we needed to be.

Pros: Good friendly staff. Good breakfast. Very large rooms.
Cons: The heating cooling system
Location: We were there for a Navy function on the base, so was a good location for that. Lots of eating and different stores real close.
The only drawback was the last night we were there, there was a problem with the heating cooling system. It would beep like an alarm clock. My husband had to get out of bed and flip the breaker 3 or 4 times.

Posted by on Jan 15, 2018

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3 out of 5
Room I originally was supposed to get was not ready. Stains on towels. Bedroom was cold because of machine in locked closet. I had the room at 78 and my dog and I were still wrapped up in the blankets cold. Thin walls; dog was barking for 2 days next door. Living room phone not working. Old dog feces all on grass surrounding the hotel. Breakfast was not as good as I thought it would be. Did not come back the next morning-went to Dunkin. Only 1 sauce pot in the kitchen. Iron was in terrible condition-made my white T-shirt and other clothes rugged because it wore out the material trying to iron with burn marks on the plate. I did not bother to tell management all this because the issues just kept coming one after another. I did speak with manager before leaving, she was nicby the time i was fed up it was already the day before i was leaving. Dont think me moving would've helped being cold in the room or hearing everyoen in the hallway. I did speak with the manager before leaving and she invited me to come back. Don't think I will.

Posted by , from New Jersey on Oct 3, 2017

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1 out of 5

Very scary experience!!!

Location: Really????
The hotel was fine and the staff were very nice. However many of the rooms were filled with people that were extremely noisy and aggressive and unruly. The first night we came back to the hotel from a walk and one room by the elevator had the door open and about 10 people in the room with the obvious and strong smell of marijuana coming out to the hall. These people looked somewhat unkempt and had hostile glares for us. However the next night was horrible! We came home late from a wedding and the noise level in our hallway was unbelievable. Until 4:30am there was a constant barrage of screaming and yelling and cursing and running in our hallway. We had brought our dog with us and he laid by the doorway growling. I tried twice after 4am to call the front desk and ask for the police to be called but no one was answering the phone at the front desk!! I was much too afraid to open my door to the hallway and I was horrified that I did not know if anyone was even in charge or at the front desk. Having read the reports of the amazing amounts of crime in this area ( Norfolk/Newport News) I was hesitant to call the police since they already have such an incredible workload. In fact another citizen had been shot right before the 11 o'clock news. Needless to say I had no sleep that night and had to get up the next day to drive to North Carolina with my husband. My husband checked out the next morning and spoke with the manager. She was very apologetic and concerned. She explained

Posted by , from Philadelphia on Oct 24, 2016

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About the Residence Inn by Marriott Norfolk Airport

Location 1590 N Military Hwy, Norfolk, VA 23502

Property Features

Residence Inn by Marriott Norfolk Airport offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1598 square feet (144 square meters). A roundtrip airport shuttle is free (available 24 hours). A library, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Residence Inn by Marriott Norfolk Airport. Free self parking is available. This 3-star Norfolk hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • 1598 sq ft of conference space
  • 144 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Library
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Norfolk, VA (ORF-Norfolk Intl.) (3.6 km / 2.2 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking and extended parking

Room Amenities

Residence Inn by Marriott Norfolk Airport offers 130 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • In-room kitchenette
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM

Special check-in instructions:

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Airport transportation is offered 24 hours a day. Fees may apply. For details, please contact the property in advance.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Free cribs (infant beds)!

Pets

  • Pets are welcome for a fee per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • UnionPay

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A pet fee will be charged per accommodation, per stay
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Norfolk Airport
  • Marriott Residence Inn Norfolk Airport
  • Residence Inn Marriott Hotel Norfolk Airport
  • Residence Inn Marriott Norfolk Airport
  • Residence Inn Norfolk Airport
  • Residence Inn Marriott Norfolk Airport Hotel
  • By Marriott Norfolk Norfolk
  • Residence Inn by Marriott Norfolk Airport Hotel
  • Residence Inn by Marriott Norfolk Airport Norfolk
  • Residence Inn by Marriott Norfolk Airport Hotel Norfolk
url importing https://www.travelocity.com/Norfolk---Virginia-Beach-Hotels-Residence-Inn-by-Marriott-Norfolk-Airport.h1066422-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.