Skip to main content
Beginning of main content

Enter dates to see availability

"Everything was nice, neat and clean. Customer service is excellent " More

By a verified traveler on Sun 15 Dec 2019

Hotel Description

3-star hotel near Norfolk Premium Outlets

Near the airport

Within 3 miles (5 km) of this hotel, you'll find Norfolk Premium Outlets and Norfolk Botanical Garden. Lake Taylor Hospital and Lake Wright are also within 2 miles (3 km).

Renovated in 2014

This hotel features an indoor pool and a fitness center. Traveling on business? Take advantage of the business center, free WiFi in public areas, and free airport shuttle. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, kitchenettes

The soundproofed guestrooms offer free WiFi, free wired Internet, and free local calls. LCD TVs come with cable channels, and other amenities include kitchenettes and refrigerators.

Suite, 2 Bedrooms, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Suite, 1 Bedroom, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Residence Inn by Marriott Norfolk Airport ratings based on 17 Verified Reviews

Review Summary
3.9 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Residence Inn by Marriott Norfolk Airport

Everyone (8) Couples (1) Family (5)
1 out of 5
Don't stay here unless you are a smoker or love the smell of smoke!!!! The entire hotel smelled like an ashtray. The front desk folks were friendly and nice but I was so disappointed with the condition of this hotel. I come to Norfolk often and will never stay at this hotel again.

Posted by on Jun 17, 2020

Was this review helpful to you?
5 out of 5
Everything was nice, neat and clean. Customer service is excellent

Posted by on Dec 15, 2019

Was this review helpful to you?
5 out of 5
Very close to airport, lots of amenities, very clean and room was fully stocked

Posted by on Dec 1, 2019

Was this review helpful to you?
5 out of 5
The staff was super friendly and very helpful. The shuttle to the airport was such a big help. It mad the trip a lot less stressful

Posted by on Nov 3, 2019

Was this review helpful to you?
3 out of 5

Posted by on Sep 21, 2019

Was this review helpful to you?
5 out of 5
Would absolutely use your facility again if we were in the area

Posted by on Jun 26, 2019

Was this review helpful to you?
5 out of 5
Very quick shuttle pickup and return to airport. Staff very helpful.

Posted by on Feb 14, 2019

Was this review helpful to you?
4 out of 5
Hotel and staff were pleasant. Room was average; sofa had stains on it. Fitness room had older equipment but was available 24/7. Nice having 24 hour coffee available; breakfast was fine. The maid service was often incomplete. Towels were changed but kitchen area was not cleaned.

Posted by on Jan 29, 2019

Was this review helpful to you?
Comment from Hotel Management

Feb 25, 2019 by RNR

Thank you very much for your feedback on your stay with us at The Residence Inn Norfolk Airport!

5 out of 5

Easy access to all the places we needed to be.

Pros: Good friendly staff. Good breakfast. Very large rooms.
Cons: The heating cooling system
Location: We were there for a Navy function on the base, so was a good location for that. Lots of eating and different stores real close.
The only drawback was the last night we were there, there was a problem with the heating cooling system. It would beep like an alarm clock. My husband had to get out of bed and flip the breaker 3 or 4 times.

Posted by on Jan 15, 2018

Was this review helpful to you?
3 out of 5
Room I originally was supposed to get was not ready. Stains on towels. Bedroom was cold because of machine in locked closet. I had the room at 78 and my dog and I were still wrapped up in the blankets cold. Thin walls; dog was barking for 2 days next door. Living room phone not working. Old dog feces all on grass surrounding the hotel. Breakfast was not as good as I thought it would be. Did not come back the next morning-went to Dunkin. Only 1 sauce pot in the kitchen. Iron was in terrible condition-made my white T-shirt and other clothes rugged because it wore out the material trying to iron with burn marks on the plate. I did not bother to tell management all this because the issues just kept coming one after another. I did speak with manager before leaving, she was nicby the time i was fed up it was already the day before i was leaving. Dont think me moving would've helped being cold in the room or hearing everyoen in the hallway. I did speak with the manager before leaving and she invited me to come back. Don't think I will.

Posted by , from New Jersey on Oct 3, 2017

Was this review helpful to you?

About the Residence Inn by Marriott Norfolk Airport

Location 1590 N Military Hwy, Norfolk, VA 23502

Renovations + Closures

The following facilities or services will be unavailable from February 1 2021 to March 20 2021 (dates subject to change):

  • Swimming pool

Property Features

Residence Inn by Marriott Norfolk Airport offers its guests an indoor pool and a fitness center. Public spaces have free WiFi and wired Internet. A business center and a meeting room are available. Free breakfast is served, and guests can also enjoy a free manager's reception. Event space at this hotel measures 1598 square feet (144 square meters). A roundtrip airport shuttle is free (available 24 hours). A library, barbecue grills, and coffee/tea in a common area are also featured at the business-friendly Residence Inn by Marriott Norfolk Airport. Free self parking is available. A complete renovation of Residence Inn by Marriott Norfolk Airport was completed in January 2014. This 3-star Norfolk hotel is smoke free.

  • 1 building
  • 130 guestrooms or units
  • 5 levels
  • 1598 sq ft of conference space
  • 144 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business facilities
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Grocery service (free)
  • Library
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Playground on site
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: Norfolk Intl. Airport (ORF) (3.6 km / 2.3 mi)
  • Train station: Norfolk Station (7.7 km / 4.8 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Residence Inn by Marriott Norfolk Airport offers 130 accommodations with safes and coffee/tea makers. LCD televisions come with cable channels and pay movies. Accommodations at this 3-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and hair dryers. This Norfolk hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

  • In-room kitchenette
  • LCD television
  • Cable channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast. The hotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Horse riding nearby
  • Playground on site
  • Bicycle rentals nearby
  • Ecotours nearby
  • Rock climbing nearby
  • Mountain biking nearby
  • Hiking/biking trails nearby
  • Casino nearby
  • Health or beauty spa nearby
  • Scooter/moped rentals nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 6 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 100.00 per accommodation, per stay

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Long-term renters welcome

Safety features at this property include a carbon monoxide detector and a smoke detector

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. Long-term renters welcome. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and Ecolab (3rd party expert - Global).

  • UnionPay
  • Cashless transactions are available
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities onsite
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Long-term renters welcome
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 6
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100.00 per accommodation, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Marriott Norfolk Airport
  • Marriott Residence Inn Norfolk Airport
  • Residence Inn Marriott Hotel Norfolk Airport
  • Residence Inn Marriott Norfolk Airport
  • Residence Inn Norfolk Airport
  • Residence Inn Marriott Norfolk Airport Hotel
  • By Marriott Norfolk Norfolk
  • Residence Inn by Marriott Norfolk Airport Hotel
  • Residence Inn by Marriott Norfolk Airport Norfolk
  • Residence Inn by Marriott Norfolk Airport Hotel Norfolk

You should know

  • Up to 6 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
url importing http://www.travelocity.com/Norfolk-Hotels-Residence-Inn-by-Marriott-Norfolk-Airport.h1066422-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Norfolk-Hotels-Residence-Inn-by-Marriott-Norfolk-Airport.h1066422-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.travelocity.com/Norfolk-Hotels-Residence-Inn-by-Marriott-Norfolk-Airport.h1066422-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.