Hyatt Herald Square New York

4.0 star property
4-star Beaux Arts hotel near Empire State Building

Choose dates to view prices

Photo gallery for Hyatt Herald Square New York

Exterior
Lobby
2 bars/lounges, rooftop bar
View from property
2 bars/lounges, rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet friendly
  • Laundry

Explore the area

View in a map
30 W 31st St, New York, NY, 10001
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Times Square
    ‪12 min walk‬
  • Place, Grand Central Terminal
    ‪14 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.0 out of 10
Very good
(27 reviews)
  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(60 reviews)
  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.6 out of 10
Excellent
(19 reviews)
  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (with Shower)

9.2 out of 10
Wonderful
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, City View

7.6 out of 10
Good
(5 reviews)
  • 195 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(12 reviews)
  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

King Room with ADA Shower

  • Sleeps 2

2 Double Beds

  • Sleeps 4

King Room with City View

  • Sleeps 2

Two Queen Room with City View

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

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About the neighborhood

New York

Heart of New York.At this Manhattan hotel, you'll be within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 2 miles (3 km).

What's nearby

  • Empire State Building - 3 min walk - 0.2 miles
  • Macy's - 5 min walk - 0.3 miles
  • Times Square - 12 min walk - 0.7 miles
  • Grand Central Terminal - 14 min walk - 0.8 miles
  • Rockefeller Center - 9 min drive - 1.1 miles

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Nana’s Green Tea - ‬2 min walk
  • ‪Jongro BBQ - ‬3 min walk
  • ‪OSAMIL Korean Gastropub - ‬1 min walk
  • ‪Irving Farm Coffee Roasters - ‬2 min walk
  • ‪New Wonjo - ‬3 min walk

About this property

Hyatt Herald Square New York

4-star Beaux Arts hotel near Empire State Building
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the business-friendly Hyatt Herald Square New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
Hyatt Herald Square New York offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Similar properties

Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with cable/satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 32.18 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

How close is Hyatt Herald Square New York to the airport?

Hyatt Herald Square New York is 9.1 mi (34-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Herald Square New York?

As of Nov 6, 2025, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on Nov 24, 2025 start from $146.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Herald Square New York have an airport shuttle?

Airport shuttle services are not available at Hyatt Herald Square New York.

How close is Hyatt Herald Square New York to the beach?

This hotel is 19.1 mi (51-min drive) from Coney Island Beach.

Does Hyatt Herald Square New York offer free breakfast?

Free breakfast isn’t provided at Hyatt Herald Square New York, but cooked-to-order breakfast is offered for a fee of USD 10 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hyatt Herald Square New York?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hyatt Herald Square New York?

Free parking is not available at this hotel. Valet parking is available for USD 85 per day.

Does Hyatt Herald Square New York have a pool?

Hyatt Herald Square New York does not have a pool.

Does Hyatt Herald Square New York have a restaurant?

Yes, there are 2 restaurants on site.

Does Hyatt Herald Square New York have a spa?

There are no spa services available at this hotel.

How close is Hyatt Herald Square New York to downtown New York?

Hyatt Herald Square New York is 2.6 mi away from New York.

Reviews

Hyatt Herald Square New York Reviews

8.6

Excellent

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 580 out of 1006 reviews
Rating 8 - Good. 245 out of 1006 reviews
Rating 6 - Okay. 101 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 44 out of 1006 reviews

Reviews

8/10 Good

Phung

Traveled with family and small children
Liked: Cleanliness, amenities
Staff were nice and professional. Room was clean. No free breakfast. Hotel in Korea town, which has more homeless than before and secondhand smoke of cigarettes and marijuana was horrible.
Stayed 2 nights in Oct 2025

10/10 Excellent

David Felipe

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Chris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with anything needed walkable The rooms are a bit worn down but overall great and even got a birthday card from the team which was lovely
Stayed 5 nights in Jul 2025

10/10 Excellent

Hyung woo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

BIlly

Traveled with group
Liked: Cleanliness
It was an okay experience staying here.
Stayed 4 nights in Jul 2025

8/10 Good

Marie-Rose

Stayed 3 nights in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent hotel. Would stay again.

Return 2 night stay for fun in NYC. Room was great. Comfortable w/ fridge and bottles of water appreciated. The "amenities" fee was certainly not worth it for 2 bottles of water though. The roof bar did not open until after our show rez departure time on night one and was closed for a private event the next night. Was not informed of any other "amenities" until I asked at checkout or I may have used them. Also did not love the duvet btwn 2 sheets and no fitted sheets method of making the bed b/c inevitably the 3 layers come untucked or misaligned and the whole bed is a mess. Still for 2 nights it was tolerable and generally clean.
Stayed 2 nights in Jul 2025

10/10 Excellent

John, Ormond Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Great room and location for the price
Stayed 1 night in Jul 2025

10/10 Excellent

Vincent

Stayed 2 nights in Jul 2025

8/10 Good

Boonlak

Liked: Cleanliness, staff & service
Stayed 4 nights in Jul 2025

10/10 Excellent

Samantha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! It’s close to everything and walkable. I will definitely stay here again
Stayed 6 nights in Jun 2025

10/10 Excellent

Petr

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from food bar
View from the bed
Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Stayed 5 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service

Okay hotel but better options are available

Small tidy hotel, however service is poor. Would not recommend eating here, the so called restaurant is small and service is very slow / poor. I requested a late check out (3pm) which they charge for but have zero flexibility on this, even if you offer to pay. At 2:58pm I had someone knocking on the door asking me to vacate. The outdoor bar facing the Empire State building is nice, however the bar is not open every day and when it is finding a seat can be challenging.
Stayed 5 nights in Jul 2025

2/10 Terrible

Goya

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Mason

Stayed 1 night in Jul 2025

10/10 Excellent

Elyes

Stayed 1 night in Jul 2025

10/10 Excellent

Mayka

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and great amenities
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 2 nights in Jun 2025

10/10 Excellent

Erick, Miami

Stayed 4 nights in Jul 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Vaishali

Stayed 1 night in Jul 2025

6/10 Okay

Brittany

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The walking distance to restaurants and other attractions was very accessible
Stayed 4 nights in Jul 2025