73.0% Based on 1088 reviews TripAdvisor Traveler Rating 4 out of 5

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Hotel Description

Hyatt Herald Square New York puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Macy's and Empire State Building. Highlights at this hotel include 2 bars/lounges, a restaurant, and a 24-hour fitness center.

All 122 rooms feature Smart TVs with satellite channels, and you can enjoy free WiFi, coffee/tea makers, and free local calls. In-room dining is easy with amenities like refrigerators and room service. Premium bedding and pillow menus welcome you to a good night's rest, and other nice touches include bathrobes and free toiletries. Additionally, flat-screen TVs, safes, and hair dryers are available.

The restaurant, The Den, serves American cuisine and is open for breakfast, lunch, and dinner. Up on 20 Rooftop Bar is the hotel's own rooftop bar, serving drinks along with light fare. Business amenities include a 24-hour business center and limo/town car service. Added amenities include free WiFi in public areas and a coffee shop/café. Full breakfast is available daily. There's also the convenience of valet parking.

Attractions within a 15-minute walk of this 4-star Midtown hotel include Penn Station and New York Public Library.

Reviews from Trip Advisor

Trip Advisor aggregated rating

73.0% of guests recommend out of 1087 reviews

Excellent 549
Good 348
Average 109
Poor 53
Terrible 28
Value <span>4.0</span> out of 5
Rooms <span>4.0</span> out of 5
Cleanliness <span>4.5</span> out of 5
Service <span>4.5</span> out of 5

About the Hyatt Herald Square New York

Location 30 W 31st St, New York, NY 10001

Property Features

There's a restaurant on site, as well as a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and limo/town car service are available. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Hyatt Herald Square New York. For a fee, parking is available. A complete renovation of Hyatt Herald Square New York was completed in October 2014. This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 18 levels
  • 2 bars or lounges
  • Built in 2012
  • Dining venue
  • Coffee shop
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New York, NY (LGA-LaGuardia) (18.7 km / 11.6 mi)
  • Train station: New York W 32nd St. Station (0.3 km / 0.2 mi)
  • Metro station: 28 St. Station (0.3 km / 0.2 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Hyatt Herald Square New York offers 122 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Refrigerator
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Pillow options
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy full breakfast daily.

The Den - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Up on 20 Rooftop Bar - This rooftop bar specializes in American cuisine and serves light fare only.

Espresso Bar - This café specializes in American cuisine and serves light fare only.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center. The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Roll-in shower
  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is 18

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs are allowed

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • Service animals exempt from fees/restrictions

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 70.00 per day
  • Pet fee: USD 250 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn 31st
  • Holiday Inn 31st Hotel
  • Holiday Inn 31st Hotel New York City Street Midtown
  • Hyatt New York Herald Square/5th Avenue Hotel
  • Hyatt Herald Square New York Hotel
  • Hyatt Herald Square Hotel
  • Hyatt Herald Square/5th Avenue Hotel
  • Hyatt Herald Square
  • Holiday Inn Midtown West 31st Street Hotel New York City
  • Hyatt Herald Square/5th Avenue

You should know

  • Registered guests are the only ones allowed to be in guestrooms.