See all properties

Hyatt Herald Square New York

4.0 star property
4-star Beaux Arts hotel near Empire State Building

Choose dates to view prices

Photo gallery for Hyatt Herald Square New York

View from property
Lobby
Terrace/patio
City view from property
2 bars/lounges, rooftop bar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Laundry

Explore the area

Map
30 W 31st St, New York, NY, 10001
  • Empire State Building
    ‪4 min walk‬
  • Times Square
    ‪12 min walk‬
  • Grand Central Terminal
    ‪16 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪26 min drive‬

Room options

View all photos for Room, 2 Queen Beds, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

  • 195 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Shower, free toiletries, hair dryer, bathrobes

Room, 2 Double Beds

  • 220 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 195 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (with Shower)

Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (with Shower)

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

  • 220 sq ft
  • Sleeps 4
  • 2 Queen Beds

You may also like

Ad
Reception

TownePlace Suites by Marriott New York Brooklyn

Brooklyn
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, 276 reviews
The price is $208
includes taxes & fees
$178 per night
May 11 - May 12
TownePlace Suites by Marriott New York Brooklyn

About the neighborhood

New York

Heart of New York.At this Manhattan hotel, you'll be within a 5-minute walk of Empire State Building and Macy's. Times Square and Grand Central Terminal are also within 2 miles (3 km).

What's nearby

  • Empire State Building - 4 min walk - 0.3 miles
  • Macy's - 5 min walk - 0.3 miles
  • Times Square - 12 min walk - 0.7 miles
  • Grand Central Terminal - 16 min walk - 0.9 miles
  • Rockefeller Center - 20 min walk - 1.1 miles

Getting around

  • New York W 32nd St. Station - 3 min walk
  • 28 St. Station (Broadway) - 4 min walk
  • LaGuardia Airport (LGA) - 34 min drive

Restaurants

  • ‪Jongro BBQ - ‬3 min walk
  • ‪Woorijip - ‬4 min walk
  • ‪Tous Les Jours - ‬3 min walk
  • ‪Tiger Sugar - ‬2 min walk
  • ‪Osamil - ‬1 min walk

About this property

Hyatt Herald Square New York

4-star Beaux Arts hotel near Empire State Building
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. You'll find a 24-hour business center on site.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, a rooftop terrace, and multilingual staff are also featured at the eco-certified Hyatt Herald Square New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 18 levels
  • 2 dining venues
  • 2 bars or lounges
  • Built in 2014
  • Deli
  • Terrace on the roof
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Television in lobby
  • Elevator
  • No smoking on site
Hyatt Herald Square New York offers 122 accommodations with safes and coffee/tea makers. Beds feature premium bedding. A pillow menu is available. 40-inch Smart televisions come with satellite channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Similar properties

Pool

Hyatt Grand Central New York

  • Spa
  • Pet friendly
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, 4,943 reviews
The price is $302
includes taxes & fees
$260 per night
Apr 27 - Apr 28
Hyatt Grand Central New York

Property amenities

Family friendly

  • In-room crib
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 85 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (34 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 40-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
This property does not accept prepaid credit, debit, or gift cards for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all purchases made on site, including incidentals.

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 per person
  • Valet parking fee: USD 85 per day
  • Pet fee: USD 100 per pet, per stay (maximum USD 150 per stay)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn 31st
Holiday Inn 31st Hotel
Holiday Inn 31st Hotel New York City Street Midtown
Hyatt New York Herald Square/5th Avenue Hotel
Hyatt Herald Square New York Hotel
Hyatt Herald Square Hotel
Hyatt Herald Square/5th Avenue Hotel
Hyatt Herald Square
Holiday Inn Midtown West 31st Street Hotel New York City
Hyatt Herald Square/5th Avenue
Holiday Inn New York City Midtown 31st Street
Hyatt New York Herald Square/5th Avenue
Hyatt Herald Square York York
Hyatt Herald Square New York Hotel
Hyatt Herald Square New York New York
Hyatt Herald Square New York Hotel New York

Frequently asked questions

How close is Hyatt Herald Square New York to the airport?

Hyatt Herald Square New York is 9.1 mi (34-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hyatt Herald Square New York?

As of Apr 23, 2025, prices found for a 1-night stay for 2 adults at Hyatt Herald Square New York on Apr 27, 2025 start from $159.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hyatt Herald Square New York have an airport shuttle?

Airport shuttle services are not available at Hyatt Herald Square New York.

How close is Hyatt Herald Square New York to the beach?

This hotel is 19.1 mi (51-min drive) from Coney Island Beach.

Does Hyatt Herald Square New York offer free breakfast?

Free breakfast isn’t provided at Hyatt Herald Square New York, but cooked-to-order breakfast is offered for a fee of USD 10 per person. It's available every day from 7:00 AM to 10:00 AM.

Is there a casino at Hyatt Herald Square New York?

No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby.

What time is check-in at Hyatt Herald Square New York?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in.

Is there free parking at Hyatt Herald Square New York?

Free parking is not available at this hotel. Valet parking is available for USD 85 per day.

Does Hyatt Herald Square New York have a pool?

Hyatt Herald Square New York does not have a pool.

Does Hyatt Herald Square New York have a restaurant?

Yes, there are 2 restaurants on site.

Does Hyatt Herald Square New York have a spa?

There are no spa services available at this hotel.

How close is Hyatt Herald Square New York to downtown New York?

Hyatt Herald Square New York is 2.6 mi away from New York.

Hyatt Herald Square New York Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1003 reviews
Rating 8 - Good. 260 out of 1003 reviews
Rating 6 - Okay. 89 out of 1003 reviews
Rating 4 - Poor. 40 out of 1003 reviews
Rating 2 - Terrible. 47 out of 1003 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Monique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Bathroom had hair on the sink and floor. There is a staple in the rug on the floor. Kept catching my socks. Pillows not very soft. Everything else was wonderful. Service and staff very friendly and nice. Bartender Moe was very friendly, nice and accommodating. Waiter, hostess, barista, all the same guy at breakfast was fantastic. He was by himself and was very busy but he was great.
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Crystal, Indianapolis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice, and the staff were all so welcoming and friendly. Will definitely book here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Juliana

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Not a fan of the “destination fee” we were charged with no explanation. Only one elevator worked. Listing brags sound proof rooms. They are not sound proof. We paid extra for a city view- the view was vent hoods on the building next door. They were nice enough to hold our bags while we explored the city after we checked out.
Stayed 1 night in Jan 2025

6/10 Okay

Luciana Fernanda Razuri

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator was closed
Stayed 3 nights in Jan 2025

10/10 Excellent

Alejandro J, Miami

Stayed 3 nights in Jan 2025

10/10 Excellent

JOSE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Despite they charge you a destination fee plus tax per day. They have a very good customer service and clean nice small Hotel. Convenient location in the middle of Midtown
Stayed 3 nights in Jan 2025

4/10 Poor

Tracy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay here again. How do you have ONE elevator working that both staff and guests have to use. Then you charge a resort fee for what? These should have been at least waived for the inconvenience. Many times my Uber had to wait on me just to get downstairs as I was on the 14th floor. The room’s extra small. I didn’t like this hotel at all. The elevators was the worse. I could deal with small rooms but fix your elevators or lose down until you can
Stayed 2 nights in Jan 2025

10/10 Excellent

Alfredo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, especially if you are staying long term or just a night or two. Near MSG so great for Knicks Fans. TVs are not smart TV so bring your fire stick but they have many cable channels. Would go again !
Stayed 1 night in Jan 2025

6/10 Okay

Yves

Stayed 2 nights in Jan 2025

10/10 Excellent

Alexander

Stayed 3 nights in Jan 2025

10/10 Excellent

Sophia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super nice property, they are fixing one elevator but that’s not a big deal, rooms are spacious clean and up to date. staff is friendly good environment. Amazing experience definitely recommend
Stayed 1 night in Jan 2025

10/10 Excellent

Maureen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk upgraded me to a room w/a wonderful view of the Empire State Bldg., at no cost. Bathroom seemed very new, plenty of space for a NY room, beds comfortable. Noon checkout, vs. usual 11am, was especially nice after a late night out. Will definitely book there again, when the prices are right. Only trouble was that one elevator was being renovated. In a tall building, that did make for a long wait and crowded car. That said, guests cooperated w/each other, joking about the issue, so, it was not a big problem.
Stayed 1 night in Jan 2025

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Staff were very friendly, helpful and attentive
Stayed 1 night in Jan 2025

10/10 Excellent

Kaonouchee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

David

Traveled with family
Liked: Staff & service
Relatively good location. Close enough yet far enough from time square. Average rooms. Not the greatest surrounding area but overall okay. Again average.
Stayed 3 nights in Jan 2025

8/10 Good

Crystal, Alma

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and kind.
Stayed 2 nights in Jan 2025

10/10 Excellent

Davy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
In the middle of korea town, walkable to many dining option, cafe/bakery, convinience store, even shopping (nordstorm rack) and variety shops.... all staffs are very friendly and helpfull and seems happy at their job, hotel very clean, beds are comfy.... no laundry room though, it says they have laundry but it thru the hotel not self laundry...
Stayed 2 nights in Jan 2025

8/10 Good

Guvanch

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great experience
Stayed 1 night in Jan 2025

10/10 Excellent

Camila

Stayed 1 night in Jan 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone is extremely helpful, very welcoming
Stayed 1 night in Jan 2025

10/10 Excellent

Sebastien

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is really well located near Time Square, Central Park and other boutiques. Rooms are good overall, maybe a bit small. And only downside is that one of the 2 elevators was broken which made waiting time a bit longuet than usual.
Stayed 4 nights in Jan 2025