4.4 out of 5

"The staff was very nice and helpful. The hotel was right downtown close to shopping and Madison Square Garden. The hotel is a little dated, but the ro ... " More

By a verified traveler on Sun 03 Sep 2017

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Hotel Description

Hotel Metro puts you in the heart of New York, within steps of popular attractions like Macy's and Empire State Building. Highlights at this hotel include free in-room WiFi.

All 183 rooms feature flat-screen TVs with cable channels, and you can enjoy iPod docks, safes, and hair dryers. Additionally, refrigerators, irons/ironing boards, and desks are available.

This business-friendly hotel offers free WiFi in public areas, a fitness center, and has a business center. Added amenities include coffee/tea in a common area, a rooftop terrace, and a 24-hour front desk.

Attractions within a 15-minute walk of this 3-star Midtown hotel include New York Public Library and Times Square.

Hotel Metro ratings based on 78 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0
5 out of 5

Nice hotel downtown

The staff was very nice and helpful. The hotel was right downtown close to shopping and Madison Square Garden. The hotel is a little dated, but the rooms have been updated and are clean. Only possible issue for some people, is the street noise, but there's nothing you can do about that. It's downtown New York City. And honestly, you actually begin to drown it out once you stop paying attention to it. But I would highly recommend this hotel. And I'm confident that I will stay at this hotel again.

Posted by , from Washington DC on Sep 3, 2017

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Comment from Hotel Management

Sep 8, 2017 by The Team at Hotel Metro

Thanks for the fabulous recommendation. We love your advice concerning the city noise, as NYC is the city that never sleeps! We look forward to the opportunity to welcome you back to Hotel Metro.

5 out of 5
Wonderful time in NYC! The view from the rooftop is amazing! Great for the price and location. Coming back for sure!

Posted by on Jun 23, 2017

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Comment from Hotel Management

Jun 28, 2017 by Metro Team

Thank you for sharing your beautiful picture of the ESB from the Metro's rooftop terrace. We are glad you enjoyed your stay and hope to see you again on your next visit to NYC

5 out of 5

the bed was amazing.

i slept so well in that bed. everything was beautiful and exactly what i needed. although i was only there for a short time, i would definitely come back. they had a long list of activities for those who had never been to the area. a concierge. complimentary wine tasting. the entire hotel was great.

Posted by on Jun 13, 2016

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Comment from Hotel Management

Jun 16, 2016 by sales@hotelmetronyc.com

Thank you for your feedback. We are glad you enjoyed your stay and found the bed comfortable. We look forward to your return to the Metro!

5 out of 5

excellent place to stay on business

Pros: free water und soda in the minifridge upon arrival
Cons: while the $5.95 breakfast upgrade was nice it did cost an additional $5 for bagel and coffee which was free in the free buffet
Location: less than 1/2 block from herald square subway station which is one stop away from times square so you have the city at your feet.
less than 1/2 block from herald square subway station which is one stop away from times square so you have the city at your feet. room is clean, comfortable updated.

Posted by on Jan 15, 2016

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Comment from Hotel Management

Jan 21, 2016 by Hotel Metro Team

Thank you for your feedback. We are glad you found the Metro to be an excellent place to stay on business and that our location was convenient for you. Hope to welcome you back on your next visit.

5 out of 5

Stayed over for a concert at MSG

Location: The location was prime. Herald Square and vendors steps away.
My husband and I stayed one night at the Metro and it was wonderful. They had a free "Happy Hour" with appetizers and upgraded our room. Although, the roof top area did not have tables (due to the fall season) we were able to go out and take pictures of the Empire State Building. The upgraded room had a complimentary mini frig with beverages. The breakfast was adequate, nothing fancy just some bagels, muffins, cereal and fruit. The staff were delightful. We would definitely stay again next time we are in the city.

Posted by , from NJ on Nov 2, 2015

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5 out of 5

Great NYC Stay

Pros: Location, Affordability, small amenities
Cons: I know it's only temporary, but it was a bummer that the rooftap bar was under construction.
Location: Super close to the subway, Times Square is only blocks away
> Excellent location! Just a few blocks from Times Square, but more importantly, the subway is only steps outside the front door. > Continental breakfast was decent but nothing great. It was nice to have that available to avoid paying for another meal, since a NYC trip can get expensive! > The business/meeting room was convenient to print our boarding passes and some Yankee tickets we bought. > Our room had an umbrella to use, which was great since it rained during half our stay. > The rooftop is awesome! Amazing view of the Empire State Building both day and night. The rooftop bar was under construction so that was a big bummer and probably the biggest "con" of the hotel during our stay. > We ended up with a handicap room on the 2nd level, so we didn't have any view and the bathroom floor got very wet after taking a shower. We requested a higher floor but no luck. Not a big deal since we weren't in the room much anyway, but it would have been nice. Overall, for the price + location + small touches (breakfast, rooftop, etc), I loved the Hotel Metro!

Posted by , from Minnesota on Oct 6, 2015

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5 out of 5

This is the perfect hotel for vacation or business

Pros: It has a sophisticated yet friendly feel. Clean, comfortable, quiet, good service. Loved the breakfast & wine receptions.
Location: Close to subway and Times Square. Easy to get everywhere you need to go.
Quiet, clean, comfortable rooms, friendly & helpful staff, excellent location. Loved the morning breakfast and afternoon wine reception. Beautiful lobby and gathering areas. We had an outstanding experience in every way. Stayed for four nights, and will definitely return on next vacation. Disappointed that the rooftop lounge was closed for renovation, but will check it out next time!

Posted by , from Cincinnati, Ohio on Jul 21, 2015

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4 out of 5

Comfortable hotel with a convenient location.

Pros: The hotel is conveniently located within a short walk from Times Square. The rooms were clean and the building is quiet.
I was pleasantly surprised by the quiet and comfort at the Hotel Metro. The rooms are small, but spacious enough for a few nights sleep. The location is excellent. The Hotel is tucked away on west 45th St., a short walk from Times Square and the Garden. The hotel staff was very professional, kind and courteous. I would not hesitate to stay at the Hotel Metro again.

Posted by , from Washington, D.C. on Mar 24, 2015

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1 out of 5

no, not friendly

Pros: Close restaurants
Cons: No free Internet
small and limited everything. cramped bed and no movement. bathroom one of smallest I've ever seen.

Posted by , from South Carolina on Apr 2, 2013

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5 out of 5

Small but nice!

Pros: Free breakfast, Close restaurants, Free Internet, Quiet
We booked this room for our NYC vacation over Christmas. I had booked a 'Standard Double' room, which judging from the photos it had 2 beds, however, ended up being only one very small bed (I'm not taking off a star as it is my fault in the end for assuming that). Just beware, that it is NYC and rooms are small and this room was no exception! In the end, we really enjoyed the room and the hotel. Coffee and tea are offered all day which was a life safer when trying to warm up after a day in the city. Breakfast was good and easy (nothing fancy) - bagels, cereal, yogurt, pastries,etc. We did not try the restaurant but I have heard it is very good. Steps from Subway , Macys, and only 5-10 minutes from Times Square. Would we stay here again? Maybe! We like to try new places but we would stay here again if it was a good price!

Posted by on Jan 2, 2013

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Renovations + Closures

The property is undergoing renovations. The following areas are affected:

  • Bar/lounge
  • Select guestrooms

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Property Features

WiFi is free in public spaces. There's an onsite business center. A fitness center, a rooftop terrace, and a library are also featured at the business-friendly Hotel Metro. This 3-star New York hotel is smoke free.

  • 1 building
  • 183 guestrooms or units
  • 13 levels
  • Terrace on the roof
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Library
  • Beauty salon
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Refrigerator


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


  • Airport: New York, NY (LGA-LaGuardia) (14.5 km / 9 mi)
  • Train station: New York Penn Station (0.7 km / 0.5 mi)
  • Metro station: 34 St. Station (0.2 km / 0.1 mi)

Room Amenities

Hotel Metro offers 183 air-conditioned accommodations with iPod docking stations and laptop-compatible safes. Flat-screen televisions come with cable channels. Bathrooms include complimentary toiletries and hair dryers. This New York hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • IPod dock
  • Flat-screen television
  • Cable channels
  • Refrigerator
  • Housekeeping (daily)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)

Nearby Activities

A complimentary fitness center contains cardio machines, a weight machine, and free weights.

Central Park, one mile north, offers tennis courts, rowboat rentals, horseback riding, and miles of trails for hiking, biking, running, and in-line skating. Rockefeller Center's famed skating rink, 12 blocks away, opens in winter, as does Central Park's Wollman Rink. A golf driving range is located at Chelsea Piers, 1.5 miles west of the hotel. Neighborhood athletic clubs offer exercise classes and swimming pools.

The recreational activities listed below are available either on site or near the hotel; fees may apply.


If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • Accessible bathroom

Hotel Policies


  • Check-in time starts at 4 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21


  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.


  • No pets allowed


Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

  • No rollaway/extra beds available
  • No cribs (infant beds) available


Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

Hotel Names