Heart of New York
With a stay at this Midtown hotel, you'll be steps from Herald Square and Macy's. Empire State Building and Times Square are also within half a mile (1 km).
Renovated in 2019
The hotel's fitness center, a rooftop terrace, and 2 bars/lounges are among the featured amenities. Business travelers can take advantage of the free WiFi in public areas. A restaurant, a 24-hour front desk, and free newspapers are also provided.
Free WiFi, refrigerators
Featuring conveniences like refrigerators and coffee/tea makers, the 195 guestrooms also offer free WiFi and flat-screen TVs with cable channels. Room service, free local calls, and hair dryers are also available.
Feb 25, 2020 by Kixby's Team
We are so glad you enjoyed our newly completed renovation and the vibe at Kixby. Let us know when you have another visit planned so we can VIP your experience.
Oct 16, 2019 by The Team at Hotel Metro NYC
We are delighted to hear that you enjoyed your stay with us! We apologize again for the blind mishap, and are glad to hear that you felt well taken care of by our staff. Thank you for taking the time to share your review, we would be very happy to have the honor of welcoming you back to NYC.
Aug 1, 2019 by the Metro Team
Thank you for your feedback and comments. We apologize that you were inconvenienced by our temporary elevator issue and do hope you will give us another opportunity to show you the best of our hotel when you travel again to the Big Apple.
May 3, 2019 by The Team at Hotel Metro NYC
We are sorry to hear that we missed the mark for this stay, especially because you are a repeat guest and you know this is not up to our standards which usually get top marks. Please reach out to us via customer service; we hope that you will give us another chance during your next visit to New York City so that we may show you that we are indeed committed to providing you with the best experience. Thank you for taking the time to share your feedback.
Dec 31, 2018 by The Team at Hotel Metro NYC
Thanks for the great rating and review. We are glad you enjoyed your stay!
Nov 21, 2018 by The Team at Hotel Metro NYC
Hi Babs, We are thrilled by your great recommendation and appreciate all the lovely little details you have shared about your stay with us. Thanks for choosing Hotel Metro!
Nov 1, 2019 by The Team at Hotel Metro NYC
We are thrilled to receive your recommendation! Thank you!
This property is closed from April 30 2020 to August 26 2021 (dates subject to change).
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. A fitness center, a rooftop terrace, and tour/ticket assistance are also featured at the business-friendly Kixby. A complete renovation of Kixby was completed in September 2019. This 4-star New York hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Kixby offers 195 accommodations with laptop-compatible safes and coffee/tea makers. Flat-screen televisions come with cable channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
For a fee, guests can enjoy continental breakfast daily from 6:30 AM to 10:00 AM.
Lot 15 Bar and Lounge - This cocktail bar specializes in American cuisine.
Black Tap - This restaurant specializes in American cuisine. Guests can enjoy drinks at the bar. Open daily.
The Lookup Roof Bar - This rooftop bar specializes in American cuisine. Open select days.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness center.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.