Hotel Hayden

4.0 star property
4-star hotel near Madison Square Garden

Choose dates to view prices

Photo gallery for Hotel Hayden

Lobby sitting area
Property entrance
Fitness facility
View from room
Egyptian cotton sheets, premium bedding, in-room safe, desk

Reviews

7.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
  • Business services

Explore the area

View in a map
127 West 28th Street, New York, NY, 10001
  • Place, Madison Square Garden
    ‪5 min walk‬
  • Place, 5th Avenue
    ‪6 min walk‬
  • Place, Empire State Building
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪35 min drive‬

Room options

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

Superior Double Double

7.0 out of 10
Good
(18 reviews)
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

7.6 out of 10
Good
(112 reviews)
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible

8.0 out of 10
Very good
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and 5th Avenue. Also, Empire State Building is within half a mile (1 km) and Times Square is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Macy's - 6 min walk - 0.4 miles
  • 5th Avenue - 6 min walk - 0.4 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Taqueria By El Prieto - ‬3 min walk
  • ‪Chelton's Bar & Grille at Doubletree Hotel - ‬3 min walk
  • ‪The Wilson - ‬4 min walk

About this property

Hotel Hayden

4-star hotel near Madison Square Garden
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hayden. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 20 levels
  • Built in 2008
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Hotel Hayden offers 122 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Stereo

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

How close is Hotel Hayden to the airport?

Hotel Hayden is 9.2 mi (32-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Hayden?

As of Jan 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Hayden on Jan 19, 2026 start from $99.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Hayden have an airport shuttle?

Airport shuttle services are not available at Hotel Hayden.

How close is Hotel Hayden to the beach?

This hotel is 18.7 mi (49-min drive) from Coney Island Beach.

Does Hotel Hayden offer free breakfast?

Hotel Hayden does not offer free breakfast.

Is there a casino at Hotel Hayden?

No, there is no casino at this hotel, but Resorts World Casino (20-min drive) is nearby.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Hotel Hayden?

Free parking is not available at this hotel. Self parking is available for USD 50 per night.

Does Hotel Hayden have a pool?

Hotel Hayden does not have a pool.

Does Hotel Hayden have a spa?

There are no spa services available at this hotel.

How close is Hotel Hayden to downtown New York?

Hotel Hayden is 2.4 mi away from New York.

Hotel Hayden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 319 out of 1000 reviews
Rating 8 - Good. 239 out of 1000 reviews
Rating 6 - Okay. 206 out of 1000 reviews
Rating 4 - Poor. 117 out of 1000 reviews
Rating 2 - Terrible. 119 out of 1000 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Heather

Traveled with group
Liked: Cleanliness
Disliked: Amenities
The room was 100* when I arrived. I turned the temp down to 80* and left for the night. I returned around 3am to 67*. Front desk did nothing but tell me maintenance will be in at 8am. Waited… called down at 9am. 10am maid came to attempt to fix heat. Did not return to check like he said he would. Left for the afternoon. Still no heat when I returned. Attending manager came up to check out the system. “Fixed” it to go back to 100*. Comfortable bed! Good amount of space!
Stayed 4 nights in Dec 2025

10/10 Excellent

Nancy

Stayed 2 nights in Nov 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

Athanasios

Disliked: Property conditions & facilities
I would rather not say
Stayed 2 nights in Oct 2025

8/10 Good

Renata, Hampton Bays

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2025

4/10 Poor

Kent

Stayed 1 night in Oct 2025

10/10 Excellent

Scott

Stayed 1 night in Oct 2025

10/10 Excellent

Barbara

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet and very friendly front desk staff that always made me smile!
Stayed 1 night in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very quaint and cute, I will go back
Stayed 5 nights in Jun 2025

10/10 Excellent

Brian

Stayed 2 nights in Oct 2025

8/10 Good

Dave

Stayed 1 night in Oct 2025

2/10 Terrible

Yuri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They really need to work on maintenance and cleaning, a lot of things were broken and cleaning was terrible, also the bed has a plastic cover underneath the sheets which is totally uncomfortable. I book this hotel for a couple days and I’m so glad that I didn’t have to stay more time, also the breakfast was a joke, consists in croissants, yogurt, apples and coffe also the guy in charge of that was viewing TikToks on the highest volume his phone could get. Terrible for a 4 stars hotel, I guess is bc the location otherwise it was looking more like a super 8 motel. Windows didn’t protect from noise, so imagine trying to sleep like that in a city like NY
Stayed 2 nights in Oct 2025

10/10 Excellent

JUSTINE, suitland

Liked: Cleanliness, staff & service, property conditions & facilities
I came to NY for one day for a recharge, and I must say that I enjoyed my stay. All of the staff were so nice, and the location was very convenient. When booking my stay, I intially did so because of the rooftop but I was so exhausted that I didn’t get a chance to go check it out, but I hadn’t realized the hotel is located in what is called the flower district. Even though the sidewalks are very narrow, it was beautiful walking past all of the greenery when coming in or leaving the hotel. The ONLY complaint that I have, which is not the hotel’s fault, is that the street is EXTREMELY busy at night time. I was up until 2am because of all of the constant cars honking their horns, emergency vehicles going past, and loud car music being played. Other than that, I truly enjoyed my stay here and will hopefully be back to check out the rooftop
Stayed 1 night in Oct 2025

10/10 Excellent

Corey

Stayed 1 night in Sep 2025

6/10 Okay

Drew

Stayed 4 nights in Oct 2025

6/10 Okay

Donald

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Sophie

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Emmett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this hotel, the staff was amazing and the room and bathroom were more than I expected. The bathroom was well stocked, and the bed was very comfortable.
Stayed 1 night in Oct 2025

8/10 Good

george

Liked: Staff & service
decent hotel for the money. great location and helpful staff. worn down but clean facility.
Stayed 2 nights in Sep 2025

4/10 Poor

Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

2/10 Terrible

Ahmed al

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
2 rooms with the ac units rattling sound i couldn't sleep and homeless literally sitting out side the hotel is not worth it do not book in that area
Stayed 1 night in Sep 2025

10/10 Excellent

Wade

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

2/10 Terrible

Adam

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unbelievably bad. Mold in the shower, air conditioning broke 3 times. It was 78 degrees in the room at night. Checked is in 1.5 hours late. The hotel and room were dirty. All around terrible experience. Would not recommend.
Stayed 3 nights in Sep 2025

4/10 Poor

Mike

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was clean but the air conditioning didn’t work
Stayed 1 night in Sep 2025