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Hotel Hayden

4.0 star property
4-star hotel near Madison Square Garden

Choose dates to view prices

Photo gallery for Hotel Hayden

Relax in the Hayden Hotel's inviting lobby, featuring a reception desk, comfortable seating area, and elegant chandelier.
Relax in this stylish room with a large bed, sofa, and armchair, plus a small table with a vase of flowers.
Relax in a stylish room with a large bed, sofa, and desk, featuring a unique yarn art piece.
Enjoy a convenient kitchen with a sink, coffee maker, and wine bottle, perfect for making your own beverages.
Guests enter through a sleek, contemporary entrance flanked by potted plants and umbrellas.

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking available
  • Pet friendly
  • Housekeeping
  • Laundry
  • Gym
  • Free WiFi

Explore the area

Map
127 West 28th Street, New York, NY, 10001
  • Madison Square Garden
    ‪5 min walk‬
  • Empire State Building
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (JFK-John F. Kennedy Intl.)
    ‪25 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed, Accessible

7.6 out of 10
Good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Double Double

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Double Double

7.6 out of 10
Good
(16 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 1 King Bed

7.6 out of 10
Good
(95 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Chelsea)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Chelsea)

  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, desk

Superior Room, 2 Double Beds, Accessible

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

New York

Heart of New York.Within a 10-minute walk of this Manhattan hotel, you'll find Madison Square Garden and 5th Avenue. Also, Empire State Building is within half a mile (1 km) and Times Square is within 2 miles (3 km).

What's nearby

  • Madison Square Garden - 5 min walk - 0.3 miles
  • Empire State Building - 8 min walk - 0.5 miles
  • Times Square - 14 min walk - 0.8 miles
  • Broadway - 14 min walk - 0.8 miles
  • Grand Central Terminal - 19 min walk - 1.0 mile

Getting around

  • 28 St. Station (7th Av.) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • John F. Kennedy Intl. Airport (JFK) - 52 min drive

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪Skirt Steak - ‬3 min walk
  • ‪Ajisen Ramen - ‬3 min walk
  • ‪The Fleur Room - ‬2 min walk
  • ‪Playa Bowls - ‬3 min walk

About this property

Hotel Hayden

4-star hotel near Madison Square Garden
WiFi is free in public spaces. A 24-hour business center and a meeting room are available. A 24-hour fitness center, a terrace, and tour/ticket assistance are also featured at the business-friendly Hotel Hayden. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 20 levels
  • Built in 2008
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • 1 conference room
Hotel Hayden offers 122 air-conditioned accommodations with safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 43-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

English, French, Spanish

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Property amenities

Family friendly

  • Laundry facilities
  • Mini-fridge

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 50 per night)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Pay movies

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per day
  • Only dogs and cats are allowed
  • Weight limit: 25 lbs per pet
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 42.46 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business center/computer access
  • Fitness center access
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 50 per night
  • Pet deposit: USD 75.00 per day
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation. At check-in, guests must provide a record of full COVID-19 vaccination.

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Hayden New York
Hayden New York
Hotel Hayden Hotel
Hotel Hayden New York
Hotel Hayden Hotel New York

Frequently asked questions

How close is Hotel Hayden to the airport?

Hotel Hayden is 9.2 mi (32-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hotel Hayden?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Hotel Hayden on Jul 28, 2025 start from $139.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Hayden have an airport shuttle?

Airport shuttle services are not available at Hotel Hayden.

How close is Hotel Hayden to the beach?

This hotel is 18.7 mi (49-min drive) from Coney Island Beach.

Does Hotel Hayden offer free breakfast?

Hotel Hayden does not offer free breakfast.

Is there a casino at Hotel Hayden?

No, there is no casino at this hotel, but Resorts World Casino (20-min drive) is nearby.

What time is check-in at Hotel Hayden?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM.

Is there free parking at Hotel Hayden?

Free parking is not available at this hotel. Self parking is available for USD 50 per night.

Does Hotel Hayden have a pool?

Hotel Hayden does not have a pool.

Does Hotel Hayden have a spa?

There are no spa services available at this hotel.

How close is Hotel Hayden to downtown New York?

Hotel Hayden is 2.4 mi away from New York.

Hotel Hayden Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 327 out of 1007 reviews
Rating 8 - Good. 264 out of 1007 reviews
Rating 6 - Okay. 203 out of 1007 reviews
Rating 4 - Poor. 107 out of 1007 reviews
Rating 2 - Terrible. 106 out of 1007 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

ANDREA

Disliked: Cleanliness
The bed was mad of a plastic board-at least that’s what it felt like
Stayed 2 nights in May 2025

8/10 Good

Anna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Iffat

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
I wish your bed was a bit more comfortable. The service and the hotel employees are fantastic. Very friendly and professional.
Stayed 2 nights in Mar 2025

6/10 Okay

Charalampos

Business traveler
Disliked: Amenities
Not a place to go again
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

4/10 Poor

Robert

Traveled with group
Disliked: Staff & service, property conditions & facilities

You can check in, but bring a life vest.

Check-in went smoothly, and the room itself was smallish, but that was ok. My issue with property was precipitated by a clogged toilet that led to my room being flooded with water. The manager on duty and maintenance manager appeared to be suspicious of the event, and suggested that there was some sort of sabotage on my part. I should have warned them that I routinely check into hotels to clog toilets and uproot myself to new spaces. I was booked for another two nights and requested new accommodations, but was not able to get a new room because their computer systems were down. Luckily, the folks at Hotels.com stepped in and 1-1/2 hours later I was at a real hotel property.
Stayed 3 nights in Mar 2025

2/10 Terrible

Giles

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

PAPER THIN WALLS HORRIBLE.

Thinnest walls of any hotel I’ve ever stayed at. I could hear conversations next door and it was sooo loud. AVOID at all costs.
Stayed 2 nights in Mar 2025

2/10 Terrible

santiago

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Shari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeremy

Stayed 1 night in Mar 2025

8/10 Good

Terri

Liked: Staff & service, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

Megan, Calgary

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great basic hotel close to everything
Stayed 1 night in Mar 2025

6/10 Okay

Emily

Traveled with group
Liked: Cleanliness
Disliked: Amenities
This hotel was close to the museum we wanted to visit and not far from Moynihan Train Station. It is an older property that has some wear. That said, the housekeeping staff does a great job cleaning the rooms. We had some maintenance issues in the bathroom that were frustrating. But we dealt with them. The later checkout was nice so that we didn’t have to hang out at the train station or wander the city with our luggage.
Stayed 3 nights in Mar 2025

8/10 Good

Mark

Stayed 1 night in Mar 2025

10/10 Excellent

Crystal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super accommodating and helpful. The location was convenient along with the parking garage.
Stayed 1 night in Mar 2025

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Lovejoy

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness

It’s fine, I guess

Location close to transit. Not terribly clean. Remote was crusty and bathroom dingy in corners. Ridiculous fees for nothing - breakfast is terrible. Would stay again if needed but nothing outstanding. Staff was nice enough.
Stayed 4 nights in Mar 2025

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a very large dead roach in the breakfast area. I reported it to various departments but none seemed to care. Messaged the hotel after my stay and they never responded. Area outside surrounded by strong odor of pot and didn’t feel safe
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

matvey

Great service!!
Stayed 4 nights in Mar 2025

6/10 Okay

Kuldip, Milton

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

6/10 Okay

Ediya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Stephen

Liked: Cleanliness
My room was located next to a stairway door and it was being used by someone late at night. It was very loud, frightening at first. Other than that, this was a decent, typical NYC hotel -- small room, good bed, clean bath, basic amenities. A good value.
Stayed 1 night in Mar 2025