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Hilton Garden Inn New York/Times Square Central

3.0 star property
3-star hotel near Times Square

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Photo gallery for Hilton Garden Inn New York/Times Square Central

Breakfast, lunch, dinner served; Italian cuisine
Creator video - submitted by luxxshari
Exterior
Meeting facility
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
136 West 42nd Street, New York, NY, 10036
  • Place, Broadway
    ‪1 min walk‬
  • Place, Times Square
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪34 min drive‬

Room options

View all photos for Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Queen Room

  • Sleeps 2

View all photos for King Room with City View

Premium bedding, in-room safe, desk, laptop workspace

King Room with City View

  • Sleeps 2

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

8.2 out of 10
Very good
(92 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.4 out of 10
Very good
(80 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.4 out of 10
Very good
(70 reviews)
  • City view
  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, City View

8.0 out of 10
Very good
(48 reviews)
  • City view
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, City View

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

8.4 out of 10
Very good
(102 reviews)
  • City view
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Partial Times Square View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Partial Times Square View)

8.4 out of 10
Very good
(39 reviews)
  • City view
  • 220 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, City View (Roll-in Shower)

  • City view
  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible (Hearing)

7.6 out of 10
Good
(10 reviews)
  • City view
  • 240 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Hearing)

7.6 out of 10
Good
(8 reviews)
  • City view
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-in Shower)

7.4 out of 10
Good
(8 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing)

9.2 out of 10
Wonderful
(17 reviews)
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Hearing)

8.0 out of 10
Very good
(7 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Corner (Times Square View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Corner (Times Square View)

9.0 out of 10
Wonderful
(33 reviews)
  • City view
  • 240 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • City view
  • 180 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, City View (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(6 reviews)
  • City view
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

7.0 out of 10
Good
(2 reviews)
  • 180 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Times Square View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing, Times Square View)

  • City view
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, City View (Hearing)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible, City View (Hearing)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 180 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Times Square View)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Hearing, Times Square View)

  • City view
  • 220 sq ft
  • Sleeps 2
  • 1 King Bed

Mobility/Hearing Accessible King Room with Roll in Shower and City View

  • Sleeps 2

View all photos for King Room With City View-Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

King Room With City View-Hearing Accessible

  • Sleeps 2

Mobility Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for Mobility/Hearing Accessible King Room with Roll in Shower

Premium bedding, in-room safe, desk, laptop workspace

Mobility/Hearing Accessible King Room with Roll in Shower

  • Sleeps 2

View all photos for King Room-Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

King Room-Hearing Accessible

  • Sleeps 2

View all photos for Queen Room-Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Queen Room-Hearing Accessible

  • Sleeps 2

View all photos for Queen Room With City View-Hearing Accessible

Premium bedding, in-room safe, desk, laptop workspace

Queen Room With City View-Hearing Accessible

  • Sleeps 2

View all photos for Mobility Accessible Two Queen Room with Roll in Shower and City View

Premium bedding, in-room safe, desk, laptop workspace

Mobility Accessible Two Queen Room with Roll in Shower and City View

  • Sleeps 4

View all photos for Two Queen Room with Partial Times Square View

Premium bedding, in-room safe, desk, laptop workspace

Two Queen Room with Partial Times Square View

  • Sleeps 4

View all photos for Mobility Accessible Two Queen Room with Tub

Premium bedding, in-room safe, desk, laptop workspace

Mobility Accessible Two Queen Room with Tub

  • Sleeps 4

View all photos for Hearing Accessible Two Queen Room

Premium bedding, in-room safe, desk, laptop workspace

Hearing Accessible Two Queen Room

  • Sleeps 4

King Room

  • Sleeps 2

1 King Bed-Partial Ball Drop Views

  • Sleeps 2

1 King Bed Corner-Ball Drop View

  • Sleeps 2

View all photos for Queen Room with City View

Premium bedding, in-room safe, desk, laptop workspace

Queen Room with City View

  • Sleeps 2

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About the neighborhood

New York

City center stay.Within a 10-minute walk of this Manhattan hotel, you'll find Times Square and Rockefeller Center. Also, Grand Central Terminal is within half a mile (1 km) and Empire State Building is within 2 miles (3 km).

What's nearby

  • Broadway - 1 min walk - 0.1 miles
  • Times Square - 1 min walk - 0.1 miles
  • Bryant Park - 2 min walk - 0.1 miles
  • Rockefeller Center - 6 min walk - 0.4 miles
  • Grand Central Terminal - 10 min walk - 0.5 miles

Getting around

  • 42 St. - Bryant Pk. Station - 1 min walk
  • Grand Central - 42 St. Station - 7 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • ‪Genji Sushi Kano - ‬1 min walk
  • ‪Angelina Bakery - ‬1 min walk
  • ‪Paris Baguette - ‬2 min walk
  • ‪Rosetta Bakery - ‬1 min walk
  • ‪St Cloud Rooftop - ‬1 min walk

About this property

Hilton Garden Inn New York/Times Square Central

3-star hotel near Times Square
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A 24-hour fitness center, a terrace, and a vending machine are also featured at the business-friendly Hilton Garden Inn New York/Times Square Central.

This 3-star New York hotel is smoke free.

  • 282 guestrooms or units
  • 36 levels
  • Built in 2014
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Gift shop
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • 1 conference room
  • Dining venue
Hilton Garden Inn New York/Times Square Central offers 282 accommodations with laptop-compatible safes and safes. Beds feature premium bedding. 50-inch LCD televisions come with cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

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Hampton Inn New York Times Square
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  • Pet friendly
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Travel crib

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.2 miles (USD 60 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 25 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch LCD TV with cable channels

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per night
  • Destination fee: USD 34.42 per accommodation, per night

We've listed all charges provided to us by the property.

This property's listed general deposit is refundable via credit card within 14 days after check-out, pending room inspection.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 25 per person
  • Nearby parking fee: USD 60 per day (984 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel New York-Times Square Central
Hilton Garden Inn New York-Times Square Central
Hilton Garden Inn New York-Times Square Central Hotel New York
Hotel Hilton Garden Inn New York-Times Square Central New York
Hotel Hilton Garden Inn New York-Times Square Central
Hilton Garden Inn New York-Times Square Central Hotel New York
Hilton Garden Inn New York-Times Square Central Hotel
Hilton Garden Inn New York-Times Square Central New York
New York Hilton Garden Inn New York-Times Square Central Hotel
Hilton Garden Inn New York Times Square Central
Hilton Garden Inn New York Times Square Central
Hilton Garden Inn New York/Times Square Central Hotel
Hilton Garden Inn New York/Times Square Central New York
Hilton Garden Inn New York/Times Square Central Hotel New York

Frequently asked questions

How close is Hilton Garden Inn New York/Times Square Central to the airport?

Hilton Garden Inn New York/Times Square Central is 9.9 mi (32-min drive) away from the LaGuardia Airport (LGA) airport, the closest popular airport to the property.

How much does it cost to stay at Hilton Garden Inn New York/Times Square Central?

As of May 20, 2026, prices found for a 1-night stay for 2 adults at Hilton Garden Inn New York/Times Square Central on May 25, 2026 start from $166, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hilton Garden Inn New York/Times Square Central have an airport shuttle?

Airport shuttle services are not available at Hilton Garden Inn New York/Times Square Central.

How close is Hilton Garden Inn New York/Times Square Central to the beach?

This hotel is 19.7 mi (53-min drive) from Coney Island Beach.

Does Hilton Garden Inn New York/Times Square Central offer free breakfast?

Free breakfast isn’t provided at Hilton Garden Inn New York/Times Square Central, but buffet breakfast is offered for a fee of USD 25 per person. It's available on weekdays from 6:00 AM to 10:00 AM and weekends from 7:00 AM to 11:00 AM.

Is there a casino at Hilton Garden Inn New York/Times Square Central?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at Hilton Garden Inn New York/Times Square Central?

Check-in start time: 3 PM; Check-in end time: anytime. A fee applies for early check-in.

Is there free parking at Hilton Garden Inn New York/Times Square Central?

Free parking is not available at this hotel.

Does Hilton Garden Inn New York/Times Square Central have a pool?

Hilton Garden Inn New York/Times Square Central does not have a pool.

Does Hilton Garden Inn New York/Times Square Central have a restaurant?

Hilton Garden Inn New York/Times Square Central is home to Paul's on Times Square, which features Italian cuisine.

Does Hilton Garden Inn New York/Times Square Central have a spa?

There are no spa services available at this hotel.

How close is Hilton Garden Inn New York/Times Square Central to downtown New York?

Hilton Garden Inn New York/Times Square Central is 3.1 mi away from New York.

Hilton Garden Inn New York/Times Square Central Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1651 out of 2909 reviews
Rating 8 - Good. 648 out of 2909 reviews
Rating 6 - Okay. 314 out of 2909 reviews
Rating 4 - Poor. 134 out of 2909 reviews
Rating 2 - Terrible. 162 out of 2909 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

JUAN, College Station

Stayed 4 nights in Apr 2026

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2026

8/10 Good

Lisa

The staff is very polite and professional. The room was
Stayed 2 nights in Feb 2026

10/10 Excellent

Kristen

Liked: Cleanliness, property conditions & facilities
Great reception staff. Room was nice. Convenient location. It was a quick trip, only one night, but it was a good stay.
Stayed 1 night in Feb 2026

2/10 Terrible

Najam

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Room is not what is portrayed in the pics. Very small. The restroom had no soap no body gel wash. Towels had some random black particles. Checked in around 6pm and the lady at the desk said the key machine isn’t working so i have to wait then she told me she gave me a 12:30pm check out time. Didn’t care for her 30 mins. Check out day i was out for breakfast i came back to the room around 11:30am and my key wasn’t working went to the lobby to get that situated went back up key still didn’t work came back the lady gave me 2 brand new keys went up and still didn’t work went back to lobby the lady at the desk said she will send an engineer upstairs. Engineer came up and said it’s probably because it’s almost time to check out. All in all safe to say that the hotel locks people out of the room an hour or so before
Stayed 2 nights in Feb 2026

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, amenities
Spotless, safe and sound..❤️
Stayed 2 nights in Jan 2026

6/10 Okay

Gregory

Liked: Cleanliness, staff & service, amenities
The water drains plug up, the Thermostat was broken and the Hilton app does not speak to the hotels .com app and it was frustrating to be told on the app we could check in early but get to the property and be charged 75.00 to check in at 1 pm
Stayed 2 nights in Feb 2026

8/10 Good

Iman

Stayed 5 nights in Dec 2025

10/10 Excellent

Rachael

Stayed 1 night in Feb 2026

10/10 Excellent

Kierra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Rooms & the hotel entirely were clean and the staff was amazing.
Stayed 2 nights in Feb 2026

10/10 Excellent

Atleigh

Stayed 3 nights in Feb 2026

6/10 Okay

Marlene

Liked: Cleanliness, amenities
Location is fantastic. Room was large for NYC standards. Quiet, clean. First morning didn't have much hot water, 2nd day not an issue.
Stayed 2 nights in Feb 2026

10/10 Excellent

Rossy

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location and walking distance
Stayed 1 night in Feb 2026

10/10 Excellent

Jeff

Stayed 2 nights in Feb 2026

10/10 Excellent

Jose

Stayed 1 night in Feb 2026

10/10 Excellent

María

Stayed 1 night in Feb 2026

10/10 Excellent

Korie

This hotel is always good and a great staff!
Stayed 2 nights in Feb 2026

10/10 Excellent

Janita

Liked: Cleanliness, staff & service, amenities
Room was clean and staff was very nice and friendly
Stayed 2 nights in Feb 2026

2/10 Terrible

Siana

Liked: Cleanliness
Disliked: Staff & service
Room was incredibly noisy not from the street but from the room next door, the elevators and the wind. I measured it to 72 decibels with the norm being 60-65 in the night. I called and went down to reception a total of 5 times and I’m still waiting on someone to come look and listen…. The coffee in the lobby was always cold, and the lobby, room corridors and entrance smelt 24/7 of weed. The bathroom was constantly freezing, the room was warm and the thermostat easy to use but regardless the bathroom was very very cold and just opening the door left a horrible cold draft, making showers horrible for getting in or out or even brushing teeth. The bed and pillows were comfy. The other major issue was the curtains were broken, both on both sides making the room not black out at all, there was no way to get the curtains to cover all the window. We didn’t sleep much at all which really ruined our trip, and meant we even forgot what day it was.
Stayed 5 nights in Feb 2026

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel and staff were awesome. Michelle at the front desk was the most warm and helpful staff...super accommodating and was quick to give us assistance/pointers with anything we asked. The hotel was clean and well kept. The food and drinks at the onsite restaurant were good. All staff we encountered were very nice and helpful.
Stayed 2 nights in Feb 2026

10/10 Excellent

Anissa

Stayed 4 nights in Feb 2026

10/10 Excellent

Lindsey Marie, Orlando

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was great and the staff was nice. The partial-view of Times Square wasn't too great because of the construction on the exterior of the neighboring building but we could still see some of the billboards. The included breakfast was a typical hotel breakfast, nothing special or fancy. It was nice that we had the option to store our luggage until our room was available however my husband opted to pay the $75 to check-in early. I think it's kind of ridiculous to have us pay extra to check-in early even though the room was clearly ready. They didn't have to go and clean it or anything. We stayed somewhere else recently that just let us check in 2 hours early for free because the room was ready.
Stayed 2 nights in Jan 2026

10/10 Excellent

Artemio

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
All is great.
Stayed 4 nights in Feb 2026

6/10 Okay

Casey

Traveled with partner
Liked: Amenities, property conditions & facilities
The only reason I’m giving 3 stars instead of 2 is for the one manager that was actually helpful. We had issues with the water temperature only coming out either scalding hot or freezing cold from both the shower and sink, and water leaked all over the bathroom floor and into the entryway if you showered, so we had to use every single towel we had to clean it up. When we brought this to the front desk 2 separate times, they were dismissive and rude. When we called to request a late checkout due to the inconveniences, we were told it was not possible unless we paid more. After asking to be transferred to the manager, we were informed that’s not the case, so we were also blatantly lied to by the front desk staff member. I’ve stayed here before and had great experiences, but we most likely won’t be back after this.
Stayed 2 nights in Feb 2026

10/10 Excellent

Baudilio

Li
Stayed 1 night in Jan 2026