4.4 out of 5

"Everything was GREAT... Just didn’t have any hot water the whole weekend. Luckily we stayed out majority of the time. But besides that we were comfort ... " More

By a verified traveler on Wed 05 Sep 2018

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Hotel Description

3-star aparthotel near National World War II Museum

City center stay

With a stay at this Lower Garden District aparthotel, you'll be steps from National World War II Museum and Louisiana Children's Museum. Ernest N. Morial Convention Center and Audubon Aquarium of the Americas are also within 6 miles (10 km).

Free breakfast

This aparthotel features an outdoor pool and a fitness center. Traveling on business? Take advantage of the 24-hour business center, free WiFi in public areas, and valet parking. Enjoy the free buffet breakfast each morning.

Free Internet, kitchens

The 231 apartments feature well-equipped kitchens with refrigerators, stovetops, microwaves, and dishwashers. Other amenities include free WiFi, free wired Internet, and flat-screen TVs with cable channels.

Studio, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max
$122 per night

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 2 Bedrooms

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Residence Inn by Marriott New Orleans Downtown ratings based on 27 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Residence Inn by Marriott New Orleans Downtown

Everyone (6) Couples (2) Family (1)
5 out of 5
The staff was amazing, the room was very clean and the Location was close enough to all the fun, but far enough from the noise. Couldn't have picked a better hotel.

Posted by on Jan 19, 2019

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5 out of 5
I chose this hotel because of its location and kitchen facilities. Turns out I didn't use the kitchen. Bottom line is I was amazed and delighted by my experience. I am an experienced traveler of over 50 years. In those years, only a couple of Bed & Breakfast inns have matched the breakfasts provided at this Inn. Wide ranging selections from eggs to pastries to DIY pancakes to cereal to fruit to yogurt and more. Delicious. My first night featured a free buffet dinner including beer and wine. During my 3 night stay, I interacted with maybe a dozen staff members. They were, to a person, friendly, cheerful and anxious to be of assistance. This is a first class operation.

Posted by on Nov 12, 2018

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3 out of 5

...

Everything was GREAT... Just didn’t have any hot water the whole weekend. Luckily we stayed out majority of the time. But besides that we were comfortable, and the employees were really nice.

Posted by , from Birmingham, AL on Sep 5, 2018

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5 out of 5

Ppl were so friendly and helpful!

Booked through Travelocity who over charged us for what the actual room costs and then at check in when giving my cc for deposit we were charged by the hotel as well once we noticed what happened they were very quick to fix it and get it back in our account..... I will always come back here but just book straight through the hotel itself highly recommend this hotel!

Posted by , from From FtWorth on Apr 30, 2018

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5 out of 5

Res. Inn Downtown Warehouse District-Excellent!

I didn't realize when I booked that this hotel was downtown. But it was an excellent place to stay! The breakfast was fantastic, and far exceeded our expectations. We were close enough to either walk to our destinations or take the trolley. The staff was very friendly and attentive. We had an issue with the toilet when we first got to our room. They took care of it immediately. I also really appreciated the fact that there is valet parking. Our vehicle was safe, and not on the street and we had curbside delivery any time we needed it. The only issue I had was that the hand held shower tubing does not get cleaned along with the rest of the shower/tub area. There was a significant amount of mold on it. Otherwise, the whole experience was fantastic.We would definitely stay here again and most definitely recommend it to friends.

Posted by on Jul 24, 2017

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5 out of 5

Very friendly and accommodating.

The front desk was very informative with places to eat and see. They also let us check our luggage in 5 days later while we waited for our flight even though we were not staying that night.

Posted by , from hager city, wi on Apr 30, 2017

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5 out of 5

Hidden Gem

The Staff was very delightful, from security to the receptionist.. And if you need anything the response time is unbelievable. Mr. Duane the head cook was amazing making sure everything was constantly restocked even on a day he was working by himself!!

Posted by , from Homestead, Fl on Jul 10, 2016

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5 out of 5

Nice Hotel close to everything in the French Quart

Pros: The staff was very nice each day. The breakfast was a nice variety for anyone. The room was really a home away from home.
Cons: The valet area get a bit crowded but expected with the location.
Location: Its right in the french quarters, surrounded by great food, museums, etc. All walking distance!
My husband and I really enjoyed this hotel and the staff. The breakfast was amazing each morning! The staff was very accommodating. The room was very comfortable and felt like a home away from home.

Posted by , from Houston, TX on Apr 11, 2016

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5 out of 5

Inbetween French Quarter and Garden District

Pros: Location, price, and multiple rooms, so parents can get some quiet time after a day of tours and sight seeing.
Hotel has a great location. Right next to the WW II museum and a short walk to French Quarter or Garden District. Hotel staff are very nice and the morning breakfast served by the hotel is excellent.

Posted by , from Dallas, TX on Aug 1, 2015

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4 out of 5

Would stay here again

Pros: Free breakfast, Free Internet, Quiet
Free breakfast was the icing on the cake. The staff was very professional.

Posted by on Oct 18, 2012

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About the Residence Inn by Marriott New Orleans Downtown

Location 345 St Joseph St., New Orleans, LA 70130

Property Features

Residence Inn by Marriott New Orleans Downtown offers its guests an outdoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily, and guests can also enjoy a free manager's reception. Event space at this aparthotel measures 700 square feet (63 square meters). The business-friendly Residence Inn by Marriott New Orleans Downtown also features barbecue grills, a picnic area, and coffee/tea in a common area. For a fee, parking is available. This 3-star New Orleans aparthotel is smoke free.

  • 1 building
  • 231 guestrooms or units
  • 4 levels
  • 700 sq ft of conference space
  • 63 sq m of conference space
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Business center (24 hours)
  • 1 conference room
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Front-desk safe
  • Grocery service (free)
  • Convenience store
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Outdoor pool
  • Free WiFi
  • Kitchen
  • Grocery/convenience store
  • Laundry facilities
  • Sofa bed
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge)

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (25.1 km / 15.6 mi)
  • Train station: New Orleans Union Passenger Terminal (1.6 km / 1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Residence Inn by Marriott New Orleans Downtown offers 231 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Flat-screen televisions come with premium cable channels. Accommodations at this 3-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This New Orleans aparthotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room kitchen
  • Sitting area
  • Pull-out sofa bed
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Stove
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily. The aparthotel hosts a free manager's reception on select days.

Nearby Activities

Recreational amenities at the aparthotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 4 PM

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pets

  • Pets: USD 100 per pet, per stay
  • Maximum 2 per room

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A cash deposit or credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 38.50 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Residence Inn Aparthotel New Orleans Downtown
  • Residence Inn New Orleans Downtown
  • New Orleans Residence Inn
  • Residence Inn New Orleans Hotel New Orleans
  • Residence Inn New Orleans Downtown Aparthotel
  • Residence Inn Marriott New Orleans Downtown Aparthotel
  • Residence Inn Marriott New Orleans Downtown
  • Resince Inn riott New Orleans