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"The person at the desk I don't remember his name, he was very pleasant. It was a great customer service experience. " More

By a verified traveler on Mon 09 Dec 2019

Hotel Description

Enjoy the indoor pool at this 3-star Shelton hotel

In Shelton

Within 3 miles (5 km) of this Shelton hotel, you'll find Roosevelt Forest and SportsCenter of Connecticut. Boothe Memorial Park and Museum and Osborndale State Park are also within 6 miles (10 km).

Business services

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 4 conference rooms, as well as the 24-hour business center and free WiFi in public areas. Enjoy the 24-hour fitness center and perks like free self parking.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 142 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Room service, premium bedding, and coffee/tea makers are also available.

Room, 1 King Bed, Accessible (Roll-in Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 2 Queen Beds (Drinks & Snacks)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed (Drinks & Snacks)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hilton Garden Inn Shelton ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hilton Garden Inn Shelton

Everyone (6) Family (4)
2 out of 5
The hallway and room smelled terribly bly of smoke.

Posted by , from Columbia, ct on Dec 1, 2020

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Comment from Hotel Management

Dec 5, 2020 by AG

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback. I apologize for the inconvenience you experienced during your stay. Your comments will help us as we continually work to improve our guest experience. We value your patronage and hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter.

5 out of 5

Posted by on Mar 2, 2020

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Comment from Hotel Management

Mar 17, 2020 by AG

Thank you for taking a moment to share your experience. I am happy to hear you had a good stay at our hotel. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed

5 out of 5

Posted by on Dec 28, 2019

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Comment from Hotel Management

Jan 18, 2020 by Tracy- Assistant General Manager

We are happy to hear you had a good stay at our hotel. We hope to see you again soon.

5 out of 5
The person at the desk I don't remember his name, he was very pleasant. It was a great customer service experience.

Posted by on Dec 9, 2019

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Comment from Hotel Management

Jan 18, 2020 by Tracy- Assistant General Manager

Thank you for your positive feedback about our employee. This is always great to hear about. We hope you choose our hotel in the future.

4 out of 5
The room was great work out room well done but I had to pay extra for breakfast not the best idea.

Posted by on Oct 2, 2019

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1 out of 5
The bed was awful! The mattress was lopsided with one side being firm and hard and high up, and the other side soft and low. If you rolled over you would roll down into the other part of the mattress like you were rolling down a hill. Let the staff know they said to adjust the comfort level, we did, and it didn’t change anything. I’m still having neck and back pain from how uncomfortable it was! Also on the first night, I went to make coffee after traveling all day and arriving kind of late and I opened the creamer and poured it in and the creamers were sour.

Posted by on Aug 29, 2019

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5 out of 5
Many choices for restaurants nearby. Parking garage under facility which made it nice when it was storming

Posted by on Aug 22, 2019

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2 out of 5
Water coming through the light in the bathroom caused extremely wet floor. Took an hour to clean up. When we called the desk reporting the problem, it took 1/2 hour for them to respond. Handicap fold down rail on the wall came out of the wall when I attempted to use it. Shower chair collapsed while I was taking a shower. A totally unhappy customer.

Posted by on Aug 2, 2019

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4 out of 5
Room was nice. Very nice showers. Nice tv and set up. Bed was weird because it had a firm side and a soft side, instead of all of one. But other than that, it was good

Posted by on Feb 3, 2019

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5 out of 5

Excellent.

Excellent hotel. Nice setting, bug, clean room, excellent staff. Very nice.

Posted by , from CT on Sep 13, 2015

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About the Hilton Garden Inn Shelton

Location 25 Old Stratford Rd, Shelton, CT 06484

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Hilton Garden Inn Shelton offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A 24-hour business center and limo/town car service are available. There are 4 meeting rooms available. A terrace, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly Hilton Garden Inn Shelton. Self parking is free. This 3-star Shelton hotel is smoke free.

  • 1 building
  • 142 guestrooms or units
  • 6 levels
  • Built in 1999
  • Dining venue
  • Bar or lounge
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Convenience store
  • Terrace
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking

Transport

  • Airport: LaGuardia Airport (LGA) (100 km / 62.1 mi)
  • Parking: Free self parking

Room Amenities

Hilton Garden Inn Shelton offers 142 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Shelton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested. Renovation of all guestrooms was completed in February 2017.

  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Great American Grill - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Mountain biking nearby
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Roll-in shower
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices in meeting rooms
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards, and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts credit cards, debit cards, and cash.

This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Car recommended
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Parking height restrictions apply
  • Debit cards
  • gap period enforced between guest stays 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: USD 12.95 per person (approximately)
  • Rollaway bed fee: USD 15.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hilton Garden Inn Hotel Shelton
  • Hilton Garden Inn Shelton
  • Shelton Hilton Garden Inn
  • Hilton Garden Inn Shelton Hotel Shelton
  • Hilton Shelton
  • Hilton Garden Inn Shelton Hotel
  • Hilton Garden Shelton Shelton
  • Hilton Garden Inn Shelton Hotel
  • Hilton Garden Inn Shelton Shelton
  • Hilton Garden Inn Shelton Hotel Shelton

You should know

  • Pool access available from 5:00 AM to 10:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.