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"Seems to be lacking routine maintenance. Issues: peeling paint, deadbolt not functioning, hair dryer holder fell off wall every time it was used. " More

By a verified traveler on Mon 14 Jun 2021

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Hotel Description

San Marcos guestrooms with comfy beds

In shopping district

You'll find San Marcos Premium Outlets and Seton Heart Institute - WellMed San Marcos within 2 miles (3 km) of this hotel. Wonder World and San Marcos River are also within 6 miles (10 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like buffet breakfast and free self parking.

Free Internet, comfy beds

Boasting comforts like pillowtop beds and premium bedding, the 72 guestrooms offer free WiFi and free wired Internet, as well as TVs with cable channels. Other amenities include refrigerators, microwaves, and coffee/tea makers.

Standard Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$86* Per night/room Nov 1 - Nov 2

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Suite, 2 Queen Beds, Accessible, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn & Suites ratings based on 8 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Comfort Inn & Suites

Everyone (4) Couples (2) Family (3)
1 out of 5
Very dirty. Carpet in hallways does not looked like been vacuumed in long time. Hallway lights out/flashing. Paint damage everywhere in room. Shower had mold/mildew in it. Looked like blood drops on bathroom floor. Hair dryer was broke. Large hole in wall were thermostat (which did not work) was supposed to be installed.

Posted by on Oct 11, 2021

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3 out of 5
Seems to be lacking routine maintenance. Issues: peeling paint, deadbolt not functioning, hair dryer holder fell off wall every time it was used.

Posted by on Jun 14, 2021

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5 out of 5
Enjoyed our 2 night stay here. Great place for the price and my favorite part was the bedsheets! They were super silky and comfy !

Posted by , from Houston on Jun 2, 2020

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5 out of 5
The place was very clean and relaxing!!! The breakfast was great! The staff was very courteous and made sure everything was running smooth.

Posted by on Nov 7, 2019

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4 out of 5

Posted by on Oct 25, 2019

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5 out of 5
Nice, clean and convenient driving distance to my work.

Posted by on Jan 2, 2019

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2 out of 5

Not what I expected at all.

It was not a pleasant stay at all. The 3 nights I paid for were not worth it. First of all, when We arrived we were forced to carry our luggage thru the stair case to the second floor, the elevator did not work thru out our whole stay. While comfortably sitting and resting people from the hotel kept opening out door for no reason. Without even knocking. While I left thruout the day, I believe it was the Manager kept coming in to our room to turn off the AC to save energy, my question is, who likes to come back to a hot hotel room, it’s the comfort suites for crying out loud. They did not respect our privacy, or even the do not disturb sign on our door, the couple of times our door was randomly open while we were resting in bed, they did not apologize and quickly left with out excusing them selfs, I had to rush to the door to find out who it was and they would leave thru the stair case. I immediately called front desk, I received no apology only a the manager was checking in. Really? Without knocking at least. Makes me wonder how many times did they walk into our room while we weren’t there. I did not feel safe leaving any valuables in my room. The whole time I had to carry them with me or leave them in the trunk of my car. I work very hard to take these trips, if I would have had the funds, or at least have my money credit back I would have gone to a different hotel. It was a complete waste of $300 . Never going back to this hotel again.

Posted by , from Mission Tx on May 25, 2018

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5 out of 5

Close to the outlets

Excellent customer service and very nice hotel. The room was very clean we didn't have no problem at all.

Posted by , from Lancaster Tx on Jun 27, 2017

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Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

Comfort Inn & Suites offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. A 24-hour business center and a meeting room are available. Free breakfast is served daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Comfort Inn & Suites. Self parking is free. This San Marcos hotel is smoke free.

  • 72 guestrooms or units
  • 4 levels
  • Built in 2015
  • Buffet breakfast (free)
  • Business center (24 hours)
  • 1 conference room
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Gift shop
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi

Parking

Free self parking , RV, bus, truck parking

Transport

  • Train station: San Marcos Station (6.8 km / 4.2 mi)
  • Parking: Free self parking

Room Amenities

Comfort Inn & Suites offers 72 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

  • Pillowtop beds
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Pillow options
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guests are served free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 6:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash

Safety features at this property include a smoke detector, a security system, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, and cash. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 2
  • Debit cards
  • Gap period enforced between guest stays - 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn San Marcos
  • Comfort San Marcos
  • Comfort Suites San Marcos Hotel San Marcos
  • San Marcos Comfort Suites
  • Comfort Inn Hotel San Marcos
  • Comfort Inn & Suites Hotel
  • Comfort Inn & Suites San Marcos
  • Comfort Inn & Suites Hotel San Marcos

You should know

  • Pool access available from 10:00 AM to 10:00 PM.
  • Up to 2 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.