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4.1 out of 5

"the property charged me $15 dollars a day to park my car at the hotel parking lot,why??? just another way to screw people, will never stay again, only ... " More

By a verified traveler on Sat 30 Sep 2023

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Hotel Description

3-star Georgian hotel near Bridgestone Arena

Heart of Nashville

Your stay at this Downtown Nashville hotel places you within 2 miles (3 km) of Bridgestone Arena and Broadway. Music City Center and Vanderbilt University are also within 2 miles (3 km).

Renovated in 2019

This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$140* Per night/room Oct 30 - Oct 31

Room, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Comfort Inn Downtown Nashville - Music City Center ratings based on 37 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Comfort Inn Downtown Nashville - Music City Center

Everyone (18) Couples (2) Family (13)
3 out of 5
the property charged me $15 dollars a day to park my car at the hotel parking lot,why??? just another way to screw people, will never stay again, only cleaned room 1 day should have been 3 days, will never go again

Posted by on Sep 30, 2023

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Comment from Hotel Management

Sep 30, 2023 by Guest Service

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, especially due to housekeeping and also the parking fees, being charged. Parking fee is mentioned on website. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience

5 out of 5
Very helpful and friendly staff. Comfortable beds

Posted by on Sep 25, 2023

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Comment from Hotel Management

Sep 26, 2023 by Guest Relations

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

5 out of 5

Posted by on Sep 25, 2023

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Comment from Hotel Management

Sep 27, 2023 by Guest Relation Management

Hi Lisa,Thank you so much for your 5-star rating! We greatly appreciate your positive feedback and are delighted to know that you had a wonderful experience during your stay at our hotel. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

2 out of 5
You get what you pay for. Our bathroom door had water stains all over it so probably flooded at one point. The whole room had an off smell. Make sure you check your bedsheets because ours stains all over them and definitely didn’t seem to be washed…

Posted by on Aug 29, 2023

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Comment from Hotel Management

Aug 29, 2023 by Guest Relations

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I will personally look into the room you have stayed as well as talk to housekeeping staff and look into the situations happened during you’re stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

5 out of 5
Easy check in ! Rooms are clean and comfortable!

Posted by on Aug 24, 2023

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Comment from Hotel Management

Aug 24, 2023 by Guest Relation Management

Hi Brenda,Thank you for sharing your positive experience with us! We're thrilled to hear that your check-in process was smooth and that you found our rooms to be clean and comfortable. Ensuring a hassle-free check-in and providing a comfortable environment for our guests are top priorities for us, and we're glad to know that we succeeded in making your stay enjoyable. Your feedback is truly appreciated, and it motivates us to continue providing excellent service. We hope to have the pleasure of hosting you again in the future.

4 out of 5
I like how close you are to everything

Posted by on Aug 23, 2023

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Comment from Hotel Management

Aug 23, 2023 by Guest Relation Management

Hi Bruce,Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to hear that you found our location to be convenient and close to everything. Providing a convenient location for our guests is important to us, and we're glad that we could meet your expectations in this aspect. Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.

4 out of 5

Posted by on Aug 2, 2023

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Comment from Hotel Management

Aug 22, 2023 by Guest Relation Management

Hi Richard,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.

3 out of 5
The room had a very musty smell to it. Also, there was rust spots on everything. It didn’t appear to be that clean and was somewhat ‘run-down’. The staff were great. The front desk clerk was welcoming and competent. The breakfast staff were also good. Breakfast was typical for a hotel, and it was well stocked and plentiful. A nice surprise was the omelette station.

Posted by on Jul 28, 2023

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Comment from Hotel Management

Jul 28, 2023 by Manager

Hello Christopher,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.

4 out of 5
Clean and nice.

Posted by on Jul 21, 2023

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Comment from Hotel Management

Jul 22, 2023 by Manager

Hello CYNTHIA,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

5 out of 5
Good

Posted by on Jul 20, 2023

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Comment from Hotel Management

Jul 20, 2023 by Guest Relation Management

Hi Ramona,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!

About the Comfort Inn Downtown Nashville

Location 1501 Demonbreun St, Nashville, TN 37203

Property Features

Comfort Inn Downtown Nashville - Music City Center offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Downtown Nashville - Music City Center. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Comfort Inn Downtown Nashville - Music City Center was completed in June 2019. This 3-star Nashville hotel is smoke free.

  • 149 guestrooms or units
  • 3 levels
  • Built in 2003
  • To-go breakfast (free)
  • Deli
  • Poolside lounge chairs
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Nashville Riverfront Station (2 km / 1.2 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Comfort Inn Downtown Nashville - Music City Center offers 149 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished. Televisions come with premium cable channels and first-run movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Private balcony
  • Separate bedroom
  • Television
  • Cable channels
  • Premium channels
  • First-run movies
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Laptop safe
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique furnishings
  • Wardrobe or closet
  • Toothbrush and toothpaste available
  • Travel crib

Food & Drink

Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.

Nearby Activities

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Rock climbing nearby
  • Bicycle rentals nearby
  • Health or beauty spa nearby
  • Ziplining nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Handrails in stairways
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time ends at 7:00 AM
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.

Pet Policy

  • Pets: USD 20 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).

  • One child stays free
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Pets cannot be left unattended
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Pets allowed in specific rooms only
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation might be required for some facilities onsite
  • Property is cleaned with disinfectant
  • Property follows sanitization practices of Ecolab (3rd party expert - Global)
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests will receive an email with special check-in instructions
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Choice)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Secured self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 40 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Comfort Inn Hotel Nashville Downtown
  • Comfort Inn Nashville Downtown
  • Comfort Inn Nashville/Demonbreun Street Hotel Nashville
  • Nashville Comfort Inn
  • Comfort Inn Nashville Downtown Hotel
  • Comfort Inn Downtown Nashville-Vanderbilt Hotel
  • Comfort Inn Nashville
  • Comfort Inn Downtown Nashville
  • Comfort Inn Downtown Nashville Vanderbilt
  • Comfort Inn Downtown Nashville Music City Center
  • Comfort Inn Downtown Nashville - Music City Center Hotel
  • Comfort Inn Downtown Nashville - Music City Center Nashville

You should know

  • The seasonal pool will open in August and close in September.
  • One child 12 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.