Heart of Nashville
Your stay at this Downtown Nashville hotel places you within 2 miles (3 km) of Bridgestone Arena and Broadway. Music City Center and Vanderbilt University are also within 2 miles (3 km).
Renovated in 2019
This hotel features a gym and a seasonal outdoor pool. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the free on-the-go breakfast each morning.
Sep 30, 2023 by Guest Service
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations, especially due to housekeeping and also the parking fees, being charged. Parking fee is mentioned on website. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience
Sep 26, 2023 by Guest Relations
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.
Sep 27, 2023 by Guest Relation Management
Hi Lisa,Thank you so much for your 5-star rating! We greatly appreciate your positive feedback and are delighted to know that you had a wonderful experience during your stay at our hotel. Your satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.
Aug 29, 2023 by Guest Relations
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. I will personally look into the room you have stayed as well as talk to housekeeping staff and look into the situations happened during you’re stay. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.
Aug 24, 2023 by Guest Relation Management
Hi Brenda,Thank you for sharing your positive experience with us! We're thrilled to hear that your check-in process was smooth and that you found our rooms to be clean and comfortable. Ensuring a hassle-free check-in and providing a comfortable environment for our guests are top priorities for us, and we're glad to know that we succeeded in making your stay enjoyable. Your feedback is truly appreciated, and it motivates us to continue providing excellent service. We hope to have the pleasure of hosting you again in the future.
Aug 23, 2023 by Guest Relation Management
Hi Bruce,Thank you for sharing your feedback about your recent stay at our hotel. We're pleased to hear that you found our location to be convenient and close to everything. Providing a convenient location for our guests is important to us, and we're glad that we could meet your expectations in this aspect. Thank you for choosing to stay with us, and we look forward to the opportunity to welcome you back for another enjoyable stay in the future.
Aug 22, 2023 by Guest Relation Management
Hi Richard,We greatly value your feedback, as it plays a vital role in our ongoing efforts to enhance our services. We genuinely appreciate you taking the time to share your rating with us. Your input motivates us to continuously improve and provide even better experiences for our guests. We eagerly anticipate the opportunity to welcome you back in the near future, where we aim to exceed your expectations and create a truly memorable stay.
Jul 28, 2023 by Manager
Hello Christopher,We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason we're sincerely sorry to have failed to meet your needs. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our future guests.
Jul 22, 2023 by Manager
Hello CYNTHIA,Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.
Jul 20, 2023 by Guest Relation Management
Hi Ramona,Thank you for choosing to stay at our hotel and for taking the time to share your feedback. We are delighted to hear that you had a good stay with us! Ensuring our guests' satisfaction is our top priority, and we are thrilled that we were able to meet your expectations. It is our pleasure to have you and we hope to see you again soon!
Comfort Inn Downtown Nashville - Music City Center offers its guests a fitness center and a seasonal outdoor pool. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite 24-hour business center. Tour/ticket assistance, a vending machine, and multilingual staff are also featured at the business-friendly Comfort Inn Downtown Nashville - Music City Center. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Comfort Inn Downtown Nashville - Music City Center was completed in June 2019. This 3-star Nashville hotel is smoke free.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Free wired internet
Self parking (surcharge) , RV, bus, truck parking (surcharge) , Parking (limited spaces)
Comfort Inn Downtown Nashville - Music City Center offers 149 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished. Televisions come with premium cable channels and first-run movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free on-the-go breakfast daily from 6:30 AM to 9:30 AM.
Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Guests will receive an email 72 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Eurocard, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; masks are required in public areas; reservations are required for some onsite facilities. Contactless check-in and contactless check-out are available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice). This property affirms that it adheres to the cleaning and disinfection practices of Ecolab (3rd party expert - Global) and SafeStay (AHLA - USA).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.