"Train horns throughout the night every hour or so kept me up so not rested the following day made it an annoyance! " More
Heart of Mount Vernon
You'll find King City Square Shopping Center and Crossroads Community Hospital within 2 miles (3 km) of this hotel. Good Samaritan Regional Health Center and Lincoln Park are also within 3 miles (5 km).
Free perks
A seasonal outdoor pool, free self parking, and laundry facilities are featured at this hotel. Guests will appreciate free perks like continental breakfast and WiFi in public areas. A safe deposit box is provided and the front desk is staffed around-the-clock.
Apr 13, 2024 by Manager
Hello Amanda,We regret to hear about the inconvenience caused by the train horns during your stay. We value your feedback and apologize for any disturbance you experienced. Your comments have been noted, and we recommend reaching out to our management team to address any further concerns regarding your experience.
Feb 14, 2024 by Manager
Hello Kim,We apologize for any inconvenience you experienced during the check-in process. We value your feedback and will look into this matter further to ensure a smoother experience for future guests. Thank you for bringing this to our attention.
Feb 8, 2024 by Manager
Hello Anita,Thank you for choosing our hotel for your stay. We appreciate your feedback and understanding regarding the challenges you faced due to the building design. We apologize for any inconvenience caused during your arrival. Your comments will be shared with the relevant teams for future improvements. We hope you had a pleasant stay otherwise and look forward to welcoming you back in the future.
Dec 1, 2023 by Manager
Hello LANCE,Thank you for choosing our property for your recent stay. We appreciate your feedback and are glad to hear that you had a positive experience during your visit. If you have any future travel plans, we would be delighted to welcome you back for another enjoyable stay.
Nov 19, 2023 by Manager
Hello Tara,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our hotel quiet, clean, and that our staff provided wonderful service. We strive to create a positive and comfortable experience for all our guests. We appreciate your kind words and hope to welcome you back in the future.
Nov 2, 2023 by Manager
Hello Thomas,Thank you for taking the time to share your feedback with us! We're delighted to hear that you found our hotel's location convenient for shopping and that you appreciated the cleanliness of our property. It's wonderful to know that our check-in process was user-friendly for you as well. We appreciate your kind words and hope you had a great stay with us!
Jul 28, 2023 by Manager
Hello Jack, Thank you for sharing this rating, and we welcome you to visit us again anytime.
Jun 29, 2023 by Manager
Hello MARTIN,Thank you for sharing your experience. We truly appreciate the insight regarding our property. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
Mar 7, 2023 by Manager
Hello Theodore,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.
Free breakfast is served. WiFi is free in public spaces. A seasonal outdoor pool, a vending machine, and gift shops/newsstands are also featured at Quality Inn Mount Vernon, IL. Self parking is free. Smoking is allowed in designated areas at this Mount Vernon hotel.
Available in all rooms: Free WiFi , Wireless internet access , High-speed internet access
Available in some public areas: Free WiFi
Free self parking , Free RV, bus, truck parking
Quality Inn Mount Vernon, IL offers 64 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Guests are served free continental breakfast.
Recreational amenities at the hotel include a seasonal outdoor pool.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted.
Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.