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"I could not recommend this property, please spend the money and go somewhere else. Our room was outdated, NOT very clean, hair on the floor behind th ... " More

By a verified traveler on Fri 09 Sep 2022

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Hotel Description

3.5-star guestrooms with balconies

Near beach, shopping

Your stay at this Atlantic Beach hotel places you within a 10-minute walk of Hoop Pole Creek Nature Trail and Coral Bay Shopping Center. Anchorage Marina and Triple S Marina are also within 3 miles (5 km).

Outdoor pool, terrace

An outdoor pool, free self parking, and laundry facilities are featured at this hotel. WiFi in public areas is free. A terrace, a picnic area, and barbecue grills are also on offer.

Condo, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
$108* Per night/room Sep 29 - Sep 30

Condo, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Island View Condo, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Condo, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Palm Suites ratings based on 24 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Palm Suites

Everyone (14) Couples (4) Family (4)
3 out of 5
I could not recommend this property, please spend the money and go somewhere else. Our room was outdated, NOT very clean, hair on the floor behind the bathroom door and STUCK to the wall, the hair DID NOT belong to us, a peculiar smell as soon as you opened the door, almost like a "dirt" smell, AND we had roaches. Since we booked through a third party, we just made the best of our two night stay BUT I would NEVER stay here again and I cannot recommend. To the owner of this "condo", please spend some money and give your place a thorough cleaning and a MAJOR update. Palm Suites, spend some of your money and update your property! A good portion of your walkway to the water needs to be replaced and under your pavilion needs a THOROUGH cleaning!

Posted by on Sep 9, 2022

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Comment from Hotel Management

Sep 9, 2022 by Barry Eagle

Thank you for your review. I am disappointed to know that we were unable to meet your expectations during your stay. I take your concerns very seriously and have reached out to our on-site management team in order to address your concerns promptly and our staff accordingly! Regarding the PEST issue, we have asked Orkin to inspect and treat your room to ensure this does not happen again. Your feedback regarding our cleanliness will be addressed with our on-site team so that we will improve in the future. Again, I sincerely apologize and wish you safe travels in the future. Barry Eagle, Owner

5 out of 5
Convience of location

Posted by on May 16, 2022

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Comment from Hotel Management

May 16, 2022 by Barry Eagle

Thank you for your rating and review! Barry Eagle, Owner

5 out of 5
Loved the place! Peaceful and clean will be coming back. Wish I had more than one day

Posted by on Nov 1, 2021

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Comment from Hotel Management

Nov 1, 2021 by Barry Eagle

Thank you for your review. I am happy to hear that you enjoyed your stay! We look forward to seeing you again when you travel back to the area. Barry Eagle, Owner

4 out of 5

Posted by on Jun 6, 2021

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Comment from Hotel Management

Jun 17, 2021 by Barry Eagle

Thank you for your rating. Barry Eagle, Owner

5 out of 5
Picnic tables on the dock!! This was a great place to eat breakfast in the morning by the water!

Posted by on May 28, 2021

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Comment from Hotel Management

Jun 1, 2021 by Barry Eagle

Thank you for your review. I am happy to hear that you enjoyed our amenities and your stay with us overall! We look forward to seeing you again when you travel back to Atlantic Beach. Barry Eagle, Owner

4 out of 5

Posted by on May 21, 2021

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Comment from Hotel Management

Jun 1, 2021 by Barry Eagle

Thank you for your rating. Barry Eagle, Owner

5 out of 5
I really enjoyed the suite that we stayed in. There was a bit of a hiccup, with something in the room. The front desk had the issue resolved in an extremely quick time frame. The bed was also very comfy.

Posted by , from Raleigh on Aug 31, 2020

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Comment from Hotel Management

Aug 31, 2020 by Barry Eagle

Thank you for your review. I am happy to hear that our staff was very helpful and that you felt well accommodated during your stay with us! We look forward to seeing you again when you travel back to Atlantic Beach. Barry Eagle, Owner

1 out of 5
Was told that only 6 people:was Allow in the pool 12 people could be around pool..... only 2people was in the pool had to leave because they where closing the pool on a Saturday night at 8:50 pm I'm upset fell on the ground at boat slip hurt my leg so bad bleeding and very bruised still worried going to my doctor when i get home this is day two going on three and no better told manger they need to put a sign up she told me she was told they where still no sign after almost three days. Door didn't shut had to leftward up to close you could hear people getting on the elevator just like they was in your room. People at front desk said that i rented a nothing room on 29-30 already had paid for room on 27 28 check out on 30. I believe there just don't care!!!

Posted by , from Raleigh N.C 27603 on Jun 29, 2020

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Comment from Hotel Management

Jun 29, 2020 by Barry Eagle

Thank you for your review. I am disappointed to know that we were unable to meet your expectations during your stay with us. We will evaluate if we need to post signs on our boat slips. We have not had any incidents before and I will address this personally with our on-site team. I understand your frustration with some of the changes in amenities due to COVID-19 as this has been a challenging time as operators to provide the right mix of service and safety for our guests and our associates. We are closing our pool earlier due to the fact that we do not have enough staff to monitor the facility in order to ensure that we are following state regulations regarding COVID-19. We apologize if this was not communicated to you prior. I will make sure that our Executive Coordinator reaches out to you regarding your incident report so that we can rectify this. Again, I sincerely apologize for the inconveniences and wish you safe travels in the future. Barry Eagle, Owner

3 out of 5

Posted by on Dec 13, 2019

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Comment from Hotel Management

Dec 15, 2019 by Barry Eagle

Thank you for your rating. Barry Eagle, Owner

3 out of 5
I like the home feel of the room, but the property is still severely damaged from hurricane Florence

Posted by , from Havelock on Dec 1, 2019

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Comment from Hotel Management

Dec 2, 2019 by Barry Eagle

Thank you for your review. I am pleased to hear that you enjoyed your stay with us overall! Thank you for bringing the maintenance issues to my attention, we are currently renovating our property. I hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

Property Features

As a guest of Palm Suites, you'll find an outdoor pool, a terrace, and barbecue grills. WiFi is free in public spaces. Palm Suites also features gift shops/newsstands, a picnic area, and laundry facilities. Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this 3.5-star Atlantic Beach hotel.

  • 90 guestrooms or units
  • 2 levels
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Self-service laundry
  • Front desk (24 hours)
  • Terrace
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Television in lobby
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Parking: Free self parking

Room Amenities

Palm Suites offers 90 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • Private balcony
  • Television
  • Cable channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Fishing on site
  • Bicycle rentals nearby
  • Water skiing nearby
  • Boat tours nearby
  • Surfing/bodyboarding nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Windsurfing nearby
  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to elevator
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 4:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Safety features at this property include a fire extinguisher, a smoke detector, and a security system

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

For guests' safety, the property includes a fire extinguisher, a smoke detector, and a security system in each accommodation. This property advises that enhanced cleaning measures are currently in place. The property is professionally cleaned and disinfectant is used to clean the property.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Restricted number of spaces per unit
  • Number of spaces per unit - 1
  • Credit card pre-authorization
  • Property uses a professional cleaning service
  • Property is not currently implementing any guest safety measures
  • Property is cleaned with disinfectant
  • Security system
  • Staffed front desk
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Debit cards

Hotel Names

  • Palm Suites Condo Atlantic Beach
  • Palm Suites Condo
  • Palm Suites Atlantic Beach
  • Palm Suites
  • Palm Suites Of Atlantic Beach Hotel Atlantic Beach
  • Palm Hotel Atlantic Beach
  • Palm Suites Of Atlantic Beach Hotel
  • Palm Suites Hotel
  • Palm Suites Atlantic Beach
  • Palm Suites Hotel Atlantic Beach
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.