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4.7 out of 5

"Our overall experience was good, but the hotel was woefully understaffed--I saw the same three front desk people Friday thru Sunday. Oftentimes, there ... " More

By a verified traveler on Tue 27 Jul 2021

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Hotel Description

3-star guestrooms with free WiFi

In shopping district

Stay at this Eden Prairie hotel and you'll be within 9 miles (15 km) of Paisley Park and Valleyfair Amusement Park. Mall of America and Nickelodeon Universe are within 12 miles (20 km).

Free perks

This hotel features a restaurant, an indoor pool, and a bar/lounge. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Enjoy the gym and free perks like full breakfast and free self parking.

Free WiFi, refrigerators

Offering conveniences like sitting areas and refrigerators, the 126 guestrooms also have free WiFi and flat-screen TVs. Other amenities include coffee/tea makers, free weekday newspapers, and hair dryers.

Standard Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 4 Max
$90* Per night/room Dec 3 - Dec 4

Room, 1 King Bed, Accessible, Bathtub

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room (2 Double Beds & 1 Sofabed, High Floor)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Room, 1 King Bed with Sofa bed (High Floor)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hyatt Place Minneapolis/Eden Prairie ratings based on 19 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hyatt Place Minneapolis/Eden Prairie

Everyone (12) Couples (1) Family (6)
5 out of 5
as expected

Posted by on Sep 1, 2021

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Comment from Hotel Management

Sep 3, 2021 by Rachel Burns

Darlene, Thank you for staying with us at the Hyatt Place Eden Prairie! We appreciate your feedback and look forward to hosting you again!

5 out of 5
👍

Posted by on Aug 29, 2021

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Comment from Hotel Management

Sep 3, 2021 by Rachel Burns

Lori, Thank you for staying with us at the Hyatt Place Eden Prairie! We appreciate your feedback!

4 out of 5
Our overall experience was good, but the hotel was woefully understaffed--I saw the same three front desk people Friday thru Sunday. Oftentimes, there was only one staff member on duty to check in guests, answer the phone, tend the bar (which was right at the front desk), and respond to requests ("Give me two minutes--I'm the only one here."). They were doing their best. Hyatt is a huge organization, and running with such a skeleton crew is unsustainable and shows how little Hyatt cares about its employees. Rooms were clean and well appointed, but housekeeping was absent during our stay, even to remove trash and check on towels/make beds. When I asked about housekeeping, I was told there were only three housekeepers for 120 rooms. Turning on the heating unit accidentally for a few seconds resulted in smoke that set off the alarm. Fortunately it stopped quickly. Rooms need more outlets to facilitate charging devices, particularly next to beds and couches and at desks. I used the business center briefly to print something--one computer didn't have internet access, and neither I nor the staff member could get the printer to work, so I emailed my document to the staff member who printed it for me. Breakfast had lots of options and main entrees that changed daily, but again, maintained by the lone front desk person. Would stay here again but hope the staff receive more support.

Posted by on Jul 27, 2021

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Comment from Hotel Management

Aug 7, 2021 by Manager

Thank you for providing your feedback. We appreciate your understanding as we try and get back to a more normal level of staff.

5 out of 5

Posted by on May 16, 2021

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Comment from Hotel Management

Jun 2, 2021 by Manager

Thank you for staying with us.

4 out of 5
I like the parking and the staff was very polite. I didn’t like how small the bathrooms where

Posted by on Mar 5, 2021

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Comment from Hotel Management

Mar 5, 2021 by Manager

Thank you for staying with us and providing your feedback. We will use it to improve on the guest experience in the future.

5 out of 5

Posted by on Dec 20, 2020

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Comment from Hotel Management

Dec 20, 2020 by Manager

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Mar 18, 2020

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Comment from Hotel Management

Mar 19, 2020 by manager

Thank you for staying with us! We appreciate your feedback.

5 out of 5
Overall experience, friendly staff, nice breakfast and great value.

Posted by on Jan 6, 2020

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Comment from Hotel Management

Jan 8, 2020 by manager

Thank you for staying with us. We appreciate your feedback.

5 out of 5

Posted by on Dec 8, 2019

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Comment from Hotel Management

Dec 9, 2019 by manager

Thank you for staying with us.

5 out of 5
Friendly staff and clean property. Kids had fun at the pool.

Posted by on Oct 21, 2019

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Comment from Hotel Management

Oct 21, 2019 by manager

Thank you for staying with us. We appreciate your feedback.

About the Hyatt Place Minneapolis/Eden Prairie

Location 11369 Viking Dr, Eden Prairie, MN 55344

Property Features

Hyatt Place Minneapolis/Eden Prairie offers its guests an indoor pool and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. There's an onsite 24-hour business center. The business-friendly Hyatt Place Minneapolis/Eden Prairie also features multilingual staff, dry cleaning/laundry services, and express check-out. Free self parking is available. This 3-star Eden Prairie hotel is smoke free.

  • 1 building
  • 126 guestrooms or units
  • 6 levels
  • Full breakfast (free)
  • Bar or lounge
  • Deli
  • Business center (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Microwave in a common area
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Hyatt Place Minneapolis/Eden Prairie offers 126 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch flat-screen televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Sitting area
  • Flat-screen television
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served free full breakfast on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM.

Hyatt Place Minneapolis/Eden Prairie has a restaurant on site.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Hiking/biking trails nearby
  • Golfing nearby
  • Downhill skiing nearby
  • Cross-country skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets: USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
  • Only dogs are allowed
  • Maximum 2 per room (weight limit: 50 lbs)
  • Service animals are exempt from fees

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car required
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines GBAC STAR (Hyatt)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hyatt Place Minneapolis/Eden
  • Hyatt Place Minneapolis/Eden Hotel
  • Hyatt Place Minneapolis/Eden Hotel Prairie
  • Hyatt Place Minneapolis/Eden Prairie
  • Eden Prairie Hyatt
  • Hyatt Eden Prairie
  • Hyatt Place Eden Prairie
  • Hyatt Place Minneapolis/Eden Prairie Hotel Eden Prairie
  • Hyatt Place Minneapolis/Eden Prairie Hotel
  • Hyatt Minneapolis Eden Prairie
  • Hyatt Place Minneapolis/Eden Prairie Hotel
  • Hyatt Place Minneapolis/Eden Prairie Eden Prairie
  • Hyatt Place Minneapolis/Eden Prairie Hotel Eden Prairie

You should know

  • Photos appearing in the property description reflect the brand standard and are for illustrative purposes only.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.