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"disappointed there was not a hot tub also had gaps around door to room could see hall lights from inside of room " More

By a verified traveler on Mon 15 Feb 2021

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Hotel Description

Burnsville guestrooms with free WiFi

Near the airport

Within 2 miles (3 km) of this Burnsville hotel, you'll find M Health Fairview Ridges Hospital and Buck Hill. Crystal Lake Beach and Burnsville Performing Arts Center are also within 3 miles (5 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the 24-hour business center and free WiFi in public areas. Guests will appreciate freebies like continental breakfast and free self parking.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 5 Max
$78* Per night/room Feb 8 - Feb 9

Room, 1 King Bed, Accessible, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Suite, 1 King Bed, Non Smoking (One-Bedroom)

Bed Count 1 King Bed Maximum Occupancy 7 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Studio Suite, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

AmericInn by Wyndham Burnsville ratings based on 24 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for AmericInn by Wyndham Burnsville

Everyone (6) Couples (3) Family (6)
2 out of 5
Problem getting a room at check-in (previously booked), immature and unprofessional staff member at check-in, EXTREMELY noisy at ALL hours, shower doesnt work in pool area, air filters in room were disgusting, car damaged in parking lot.

Posted by on Oct 2, 2022

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2 out of 5
Arrived staff at front desk was pleasant. However he didn’t know how to handle situations. Should not be left in charge alone. While in our room, we heard dogs barking next dogs. There are no dogs allowed in the hotel. Told staff, did nothing. Towels were out in pool area, waited for staff at front desk to replace, initially couldn’t find staff. Pool is extremely small, but kids enjoyed it. Clock was way off in pool area, not enough chairs and cold outside in pool area. Went back to room and dogs still barking. Called to staff on phone as our family had to get up by 5 am. Staff said I’ll come to the room to handle it. He knocked on the door with the dogs, of course no one was there and he left, did nothing. My husband asked to change rooms, said he didn’t have any left. This is now after 10pm and dogs still barking. My husband went to front desk and said call the people as I’m sure you have their contact info. He then said he had another room, interesting now available. Kids took a shower and there was soap in the shower from previous guests-gross. Ever other light was out in the fixtures in room and ceiling vent did not work in bathroom. Makes me question whether rooms even cleaned. The peak hole to door had stuffed toilet paper from again previous people. Bummer, we love going to Americinn but will definitely not be staying at this one ever again!

Posted by on Mar 5, 2022

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Comment from Hotel Management

Mar 5, 2022 by Jim S General Manager

My sincere apologies for what you encountered...It certainly is not the norm here at this hotel. We are a pet free facility but sometimes people sneak them in. That situation has been taken care of as they have been evicted. I am following up on the rest of issues and they will be corrected. Again, my deepest apologies for your less than perfect stay.

4 out of 5
Close to my kids

Posted by on Aug 3, 2021

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Comment from Hotel Management

Aug 3, 2021 by Jim S. General Manager

Thanks so much for staying with and thanks for the nice review score

4 out of 5
disappointed there was not a hot tub also had gaps around door to room could see hall lights from inside of room

Posted by on Feb 15, 2021

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Comment from Hotel Management

Feb 15, 2021 by Jim S General Manager

Thank you for staying with us! I am sorry that we don't provide a hot tub. Our pool is kept way above normal temps for guest to enjoy. FYI..Many new hotels that are being build are not including Hot tubs because of the cost and cleanliness. Again, thanks for staying with us and wee look forward to seeing you again.

4 out of 5
Great room! Had everything we needed. Very clean and updated. Super bright bathroom light not so good. No elevator.

Posted by on Jul 21, 2019

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Comment from Hotel Management

Jul 21, 2019 by Jim. S. General Manager

Thanks for the review and we are very happy you enjoyed your stay. We look forward to seeing you again!!

5 out of 5
We had the best service !! Staff was friendly and made you feel at home. Room was clean and up to date

Posted by on Jul 4, 2019

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Comment from Hotel Management

Jul 8, 2019 by Jim S General Manager

We are so thrilled you enjoyed your stay....You really made our day with your great comments...Thank you!!!

3 out of 5
The front desk staff was friendly and accommodating. We appreciated the wine and beer reception.

Posted by on Jun 27, 2019

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Comment from Hotel Management

Jun 27, 2019 by Jim S General Manager

Thank you for the kind words...We are very pleased you enjoyed your stay!!

3 out of 5
At check in, the person who check us in was really nice. Unfortunately- he sent us us to a dirty room. He was very apologetic and then changed us to a clean room. The new room was clean. Only other complaint was the bed was very firm and uncomfortable

Posted by on May 13, 2019

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Comment from Hotel Management

May 13, 2019 by Jim S General Manager

Thank you for letting us know of your experience. Sometimes the communication between the housekeepers and the front desk about clean rooms is not 100% perfect. I do apologize for the inconvenience.

5 out of 5

Posted by on Jan 20, 2019

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Comment from Hotel Management

Jan 20, 2019 by Jim S. General Manager

Thanks so much for the great review. We really do appreciate it.

3 out of 5
Check in and stay was normal. Breakfast staff nonexistent until asked to do something. Acted like it was an inconvenience to attend to the breakfast guests.

Posted by , from Iowa on Oct 29, 2018

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Comment from Hotel Management

Nov 5, 2018 by Jim S General Manager

I am so sorry for the less than perfect experience you had while staying here. After further investigation as to why the front desk was so absent from attending the breakfast. I learned that she was ill was and waiting for her replacement. Nothing contagious to our guests, but still did not feel very comfortable around people. Again, I am sorry for your experience and hope you try us again.

About the AmericInn by Wyndham Burnsville

Location 14331 Nicollet Ct, Burnsville, MN 55306

Property Features

AmericInn by Wyndham Burnsville offers its guests an indoor pool and a fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. A vending machine, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly AmericInn by Wyndham Burnsville. Self parking is free. This Burnsville hotel is smoke free.

  • 1 building
  • 82 guestrooms or units
  • 2 levels
  • Continental breakfast (free)
  • Business center (24 hours)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed

Parking

Free long-term parking , Free self parking

Transport

  • Parking: Free self parking and extended parking

Room Amenities

AmericInn by Wyndham Burnsville offers 82 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature down comforters. 42-inch LED televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Burnsville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

  • LED television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Down blanket
  • Shower and tub combination
  • Cribs (free)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Blackout drapes
  • Climate control (heating)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free continental breakfast daily.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Snowboarding nearby
  • Casino nearby
  • Downhill skiing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds

Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted.

For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas for unvaccinated guests. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
  • No elevators
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Masks are compulsory at the property for guests without full COVID-19 vaccination
  • Gap period enforced between guest stays - 48 hours

Hotel Names

  • AmericInn Burnsville
  • AmericInn Hotel Burnsville
  • AmericInn Burnsville Hotel
  • AmericInn Wyndham Burnsville Hotel
  • AmericInn Wyndham Burnsville
  • AmericInn by Wyndham Burnsville Hotel
  • AmericInn by Wyndham Burnsville Burnsville
  • AmericInn by Wyndham Burnsville Hotel Burnsville

You should know

  • Pool access available from 6:00 AM to 10:00 PM.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at AmericInn by Wyndham Burnsville.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.