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Courtyard by Marriott Memphis East/Bill Morris Parkway

3-star property
3076 Kirby Pkwy, Memphis, TN 1-855-201-7819
3.8 out of 5
Good!
See all 10 travelocity Reviews

"This hotel is clean and has friendly staff. The tv in the room was really big and the room itself was spacious. Safe area and adequate parking. I chec ... " More

By a verified traveler on Fri 15 Nov 2019

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Hotel Description

Enjoy the outdoor pool at this 3-star Memphis hotel

In suburbs

At this Memphis hotel, you'll be within 6 miles (10 km) of Opera Memphis and 9 miles (15 km) of Mike Rose Soccer Complex. Also within 9 miles (15 km) are University of Memphis and Carriage Crossing.

Business services

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the gym and perks like free self parking.

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Courtyard by Marriott Memphis East/Bill Morris Parkway ratings based on 10 Verified Reviews

Review Summary
3.8 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Courtyard by Marriott Memphis East/Bill Morris Parkway

Everyone (1) Couples (1) Family (3)
1 out of 5
The place is in disrepair and the neighborhood has deteriorated immensely. The staff acted concerned but did nothing to remedy complaints. The usual services one would expect were totally nonexistent. Don’t bother with their place. An embarrassment to Marriott!

Posted by on Jun 27, 2021

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4 out of 5
This hotel is clean and has friendly staff. The tv in the room was really big and the room itself was spacious. Safe area and adequate parking. I checked in after midnight and only a security guard was present to help with check-in. He did not know what he was doing and had trouble properly checking. Other than that it is a good hotel.

Posted by on Nov 15, 2019

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Comment from Hotel Management

Nov 18, 2019 by Management

Thank you for taking the time to give us feedback, we apologize we did not meet all your expectations. We are sure to share your comments and get corrective measures in place. We hope to welcome you back on your next trip to Memphis!

5 out of 5
Was very nice . Loved the staff super sweet . Tina was very hospitable.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 29, 2019 by Management

Thank you kindly for taking the time to give us your feedback! We hope to welcome you back on your next trip to Memphis!

3 out of 5
The staff was excellent, the bar was basically unstocked and the room coffee and amenities very sparse/nonexistent.

Posted by on Jul 29, 2019

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Comment from Hotel Management

Jul 30, 2019 by Management

Thank you for taking the time to give us your feedback, we do apologies we did not meet your expectation's. We hope that you will allow us the opportunity to serve you again in the near future.

5 out of 5

Posted by on Apr 15, 2019

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Comment from Hotel Management

Apr 15, 2019 by MCook

Anonymous Guest, We are delighted to have been your chosen hotel during your recent stay in Memphis. It was truly a pleasure to serve you. We appreciate your business and value your honest feedback. Your comments have been shared with the hotel team as a critical way of understanding how we can continue to deliver exceptional service to guests like you. Thank you for staying at the Courtyard Memphis East/Bill Morris Parkway and we hope you choose to create more memories with us whenever your travels bring you back to Memphis. Sincerely, Maria Cook Asssistant General Manager Courtyard by Marriott mcook@napleshotelgroup.com (901) 365-6400

4 out of 5

NICE HOTEL CENTRAL LOCATION

Pros: THE PERSONNEL
Cons: FURNITURE IN ROOM 200 HAD SEVERAL KNICKS
Location: EASY INTERSTATE ACCESS
ALL WAS GREAT! NOTHING ELSE TO ADD!!!!!!! ALL WAS GREAT! NOTHING ELSE TO ADD!!!!!!! ALL WAS GREAT! NOTHING ELSE TO ADD!!!!!!!

Posted by , from COLORADO on Dec 20, 2016

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Comment from Hotel Management

Jan 13, 2017 by Angela Greer Assistant General Manager

Good Afternoon Leo It is good to know that your stay with us was a great one and we hope that you will return soon.Thank you for staying with us.

3 out of 5

Tired and a little shopworn

The hotel was tired and a little worn. With all the emphasis that hotels have been making on great beds, this facility hasn't been upgraded. The pillows were lumpy and the beds themselves were hard. There was a great marriott brochure in the guest services folder showing all the great marriott bedding that you could order to use at home. HA!! There was NONE of it in this room... Easy to get to off

Posted by on Jul 21, 2008

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5 out of 5

Great staff

x was on the desk and was extremely pleasant, professional, humorous and helpful. He suggested The Commissary for a BBQ dinner and it was EXCELLENT. \n \nThe room has a great relaxing feel to prop up your feet while getting some work done. \n \nThanks Courtyard by Marriott for being there for me once again!

Posted by on Oct 29, 2007

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4 out of 5

Very Nice

The Marriots have been updating and this hotel has definitely been renovated. My entire experience was nice. The staff was cordial and helpful. I would definitely stay again.

Posted by on Nov 1, 2006

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4 out of 5

Wish I

Pros:Very Nice Hotel. Clean, Nicely appointed. Comfortable beds. Pleasant Staff. Security guards present. Easy location.Cons:Would have liked Free Continental Breakfast.

Posted by on Sep 6, 2006

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About the Courtyard by Marriott Memphis East/Bill Morris Parkway

Location 3076 Kirby Pkwy, Memphis, TN 38115

Property Features

Courtyard by Marriott Memphis East/Bill Morris Parkway offers its guests an outdoor pool and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces. Business amenities include a business center and a meeting room. The business-friendly Courtyard by Marriott Memphis East/Bill Morris Parkway also features barbecue grills, a picnic area, and coffee/tea in a common area. Free self parking is available. This 3-star Memphis hotel is smoke free.

  • 96 guestrooms or units
  • 3 levels
  • Built in 1998
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet , Internet access - wireless

Parking

Free self parking

Transport

  • Property shuttles: Area shuttle
  • Parking: Free self parking

Room Amenities

Courtyard by Marriott Memphis East/Bill Morris Parkway offers 96 accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones.

  • LCD television
  • Cable channels
  • Premium channels
  • Netflix
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Weekday newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Connecting rooms available
  • Wheelchair accessible
  • Wardrobe or closet
  • Desk chair

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Courtyard by Marriott Memphis East/Bill Morris Parkway has a restaurant serving breakfast only.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom (in select rooms)
  • Roll-in shower (in select rooms)
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • In-room accessibility (in select rooms)
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks and gloves, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for lunch and dinner. Each guestroom is kept vacant for a minimum of 72 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott). This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Security system
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Gloves are available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Commitment to Clean (Marriott)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 1.00 and USD 13.00 for adults, USD 1.00 and USD 13.00 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Courtyard Marriott East/Bill Morris Parkway
  • Courtyard Marriott East/Bill Morris Parkway Hotel
  • Courtyard Marriott East/Bill Morris Parkway Hotel Memphis
  • Courtyard Marriott Memphis East/Bill Morris Parkway
  • Courtyard by Marriott Memphis East/Bill Morris Parkway Hotel
  • Courtyard Marriott Memphis East/Bill Morris Parkway Hotel
  • Courtyard Marriott East/Bill Morris Parkway Hotel
  • Courtyard Marriott Memphis East/Bill Morris Parkway
  • Courtyard Marriott East/Bill Morris Parkway
  • Courtyard by Marriott Memphis East/Bill Morris Parkway Memphis
  • Hotel Courtyard by Marriott Memphis East/Bill Morris Parkway
  • Courtyard by Marriott Memphis East/Bill Morris Parkway Memphis

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.