2/10 Terrible
Joel, Miami
Business traveler
Jul 21, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Outdated, disgusting, and unsafe property that shouldn’t be listed in Expedia
My flight got delayed, and I arrived around 1:30 AM. You can come into the lobby regardless, because the front door is never locked, but you don’t see anyone. There was a sign with a phone number that never replied, and a ring doorbell that no one answered. Fortunately a maintenance guy passed by, like 25 minutes after I had been there, asked if I was checking in - told me there were no check ins that late - and when I told him had a reservation he went and found and old woman (she was very nice, the only nice thing around this place), who helped me to check in.
The room I got was 118. This whole property is a complete mess. If you walk barefoot on the dubious-looking and sticky room carpet, you have chances to get every parasite known to humanity on your body. Linens were stained and with a strong mildew odor. The tub had residues of hair from previous guests. The bathroom door never closed properly. The walls had several places where the wall paint was peeling off or with literal holes in them. The bathroom light was falling apart. I found one roach inside the bathroom. The towels weren’t white, they were gray and smelly. The entire room was in a decaying state.
Above all of this, the place is not even safe to stay at. I came out to the hallway on more than two occasions, and people were sitting on a couch that leads to the side entrance (which doesn’t even have a lock), smoking marihuana.
Joel
Stayed 4 nights in Jul 2025
