SureStay Hotel by Best Western Lewiston

2.5 star property
Enjoy free breakfast at this Lewiston hotel

Choose dates to view prices

Photo gallery for SureStay Hotel by Best Western Lewiston

Free daily continental breakfast
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, free WiFi, bed sheets
Exterior
Lobby
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
516 Pleasant St, Lewiston, ME, 04240
  • St. Mary's Regional Medical Center
    ‪5 min drive‬
  • Bates College
    ‪5 min drive‬
  • Central Maine Medical Center
    ‪5 min drive‬
  • Portland, ME (PWM-Portland Intl. Jetport)
    ‪45 min drive‬

Room options

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(27 reviews)
  • Sleeps 4
  • 2 Queen Beds

About the neighborhood

Lewiston

In Lewiston .A stay at this hotel places you within half a mile (1 km) of Atrium Art Gallery, University of Southern Maine and 3 miles (5 km) of Androscoggin River. Androscoggin Bank Colisee and The Public Theater are also within 3 miles (5 km).

What's nearby

  • Atrium Art Gallery, University of Southern Maine - 11 min walk - 0.6 miles
  • St. Mary's Regional Medical Center - 5 min drive - 2.9 miles
  • Bates College - 5 min drive - 3.2 miles
  • Sisters of Charity Health System - 5 min drive - 3.2 miles
  • Central Maine Medical Center - 5 min drive - 3.8 miles

Getting around

  • Brunswick Station - 30 min drive
  • Auburn, ME (LEW-Auburn - Lewiston Municipal) - 11 min drive

Restaurants

  • ‪McDonald's - ‬1 min drive
  • ‪Burger King - ‬3 min drive
  • ‪gridiron - ‬12 min walk
  • ‪Sam's Italian Sandwich Shoppe - ‬2 min drive
  • ‪Dunkin' - ‬14 min walk

About this property

SureStay Hotel by Best Western Lewiston

Enjoy free breakfast at this Lewiston hotel
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet. SureStay Hotel by Best Western Lewiston also features a vending machine, laundry facilities, and an ATM. Free self parking is available. A complete renovation of SureStay Hotel by Best Western Lewiston was completed in May 2022.

This Lewiston hotel is smoke free.

  • 62 guestrooms or units
  • 2 levels
  • Built in 1990
  • Continental breakfast (free)
  • Deli
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • No smoking on site
SureStay Hotel by Best Western Lewiston offers 62 accommodations with hair dryers. 43-inch flat-screen televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Similar properties

Property amenities

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily
  • Snack bar/deli

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 43-inch flat-screen TV with cable channels

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property allows guests 18 or over to check in with valid military ID.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per day
  • Only dogs are allowed
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

How close is SureStay Hotel by Best Western Lewiston to the airport?

SureStay Hotel by Best Western Lewiston is 8.2 mi (11-min drive) away from the Auburn, ME (LEW-Auburn - Lewiston Municipal) airport, the closest popular airport to the property.

How much does it cost to stay at SureStay Hotel by Best Western Lewiston?

As of Sep 24, 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Lewiston on Sep 30, 2025 start from $103.94, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does SureStay Hotel by Best Western Lewiston have an airport shuttle?

Airport shuttle services are not available at SureStay Hotel by Best Western Lewiston.

Does SureStay Hotel by Best Western Lewiston offer free breakfast?

SureStay Hotel by Best Western Lewiston offers free continental breakfast every day.

Is there a casino at SureStay Hotel by Best Western Lewiston?

No, there is no casino at this hotel.

What time is check-in at SureStay Hotel by Best Western Lewiston?

Check-in begins at 3:00 PM.

Is there free parking at SureStay Hotel by Best Western Lewiston?

This hotel offers free self parking.

Does SureStay Hotel by Best Western Lewiston have a pool?

SureStay Hotel by Best Western Lewiston does not have a pool.

Does SureStay Hotel by Best Western Lewiston have a spa?

There are no spa services available at this hotel.

How close is SureStay Hotel by Best Western Lewiston to downtown Lewiston?

SureStay Hotel by Best Western Lewiston is 2.4 mi away from Lewiston.

Reviews

SureStay Hotel by Best Western Lewiston Reviews

8.0

Very Good

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness
Rating 10 - Excellent. 182 out of 405 reviews
Rating 8 - Good. 113 out of 405 reviews
Rating 6 - Okay. 48 out of 405 reviews
Rating 4 - Poor. 34 out of 405 reviews
Rating 2 - Terrible. 28 out of 405 reviews

Reviews

6/10 Okay

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Amie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable!

Stayed 1 night in Jun 2025

8/10 Good

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is always pleasant, helpful and happy. The rooms are dated, however the cleaning staff seem to do a fine job keeping things tidy in a dated facility. It appears everyone tries to do a good job, and that say a lot about this hotel.
Stayed 1 night in Apr 2025

10/10 Excellent

Judith A.

Stayed 1 night in Jun 2025

10/10 Excellent

William

Stayed 1 night in Jun 2025

4/10 Poor

Mr

Disliked: Cleanliness, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Marie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was fine, no complaints.
Stayed 1 night in Jun 2025

10/10 Excellent

Amy

Stayed 1 night in May 2025

10/10 Excellent

Kendra Jenel

Stayed 3 nights in May 2025

10/10 Excellent

Verified traveler

Stayed 1 night in May 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Robert

Stayed 1 night in May 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and adorable

We had a very pleasant stay at the best Western. Staff was extremely helpful. Rooms were all clean including the rest of the property. David was the manager on site and was extremely polite helpful and professional. I would highly recommend a stay at the best Western.
Stayed 4 nights in May 2025

8/10 Good

Bob

Stayed 1 night in May 2025

2/10 Terrible

christopher, Longmeadow

Disliked: Cleanliness, staff & service, property conditions & facilities
The property was filthy
Stayed 1 night in May 2025

6/10 Okay

LPH

Stayed 1 night in Apr 2025

8/10 Good

scott

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Robert E

Business traveler
It was ok, I am not impressed with paying $100+ dollars for 1 night and then having to let the hotel secure another $100+ dollars as an incidental fee.
Stayed 1 night in Apr 2025

2/10 Terrible

Jill

I walked in and turned around and walked out. Handed key back to front desk. Creepy, people loudly having sex in room across hall. I did not feel comfortable. I would like a refund. I’m staying at a Hampton tonight in the area.
Stayed 1 night in Apr 2025

8/10 Good

Diana

Traveled with family
Stayed 3 nights in Apr 2025

10/10 Excellent

larissa

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was lovely. They upgraded us for free. It’s not a fancy place, but it was very clean. The room was nice and new.
Stayed 1 night in Apr 2025