THIS PLACE IS NOT RUN LIKE A HOTEL! To be avoided
Posted Aug 18, 2016 on Hotels
Requested a low floor, got a penthouse room, no real service at the front desk, slow bellman services, took 2 1/2 hours to get a Fedex package from the time it arrived there to me in the lobby when I needed it for a business meeting.
My guests could not come to visit with me and park there, because I was limited to one valet parked car per suite... and I was using it with my own car.
Continuous excuses on the same theme; this is not a real hotel, we get rooms from condo owners and we try to do our best, but we cannot.
Ridiculous security measures at the gate.