"I loved that the Hard Rock wasnʻt too "young". There were a good mix of all age ranges, and activities that would appeal to all. The hotel is clean, a ... " More

By a verified traveler on Mon 23 Apr 2018

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Hotel Description

Hard Rock Hotel & Casino places you in the center of Las Vegas, within just a 15-minute stroll of popular places like University of Nevada-Las Vegas and Thomas and Mack Center. Highlights at this resort include 8 restaurants, 5 outdoor swimming pools, and a full-service spa.

Free WiFi, free local calls, and safes are featured in all 1503 rooms. Minibars provide refreshments, and 24-hour room service is also available. Premium bedding and designer toiletries are nice touches to enhance your stay. Additionally, hair dryers, irons/ironing boards, and desks are available.

A relaxing visit to Reliquary Spa can include deep-tissue massages and hot stone massages along with detox wraps, body wraps, and reflexology. With 3 poolside bars and 7 bars/lounges to choose from, you can enjoy a drink at the resort. Enjoy the fitness center, spa tub, sauna, and seasonal outdoor swimming pool. 80000 square feet (7432 square meters) of event facilities include conference space, and other business amenities include a business center and limo/town car service. Other amenities include 3 coffee shops/cafés and a casino. Each morning cooked-to-order breakfast is available.

This 4-star Las Vegas resort is 2.7 km (1.7 mi) from Las Vegas Convention Center and 3.1 km (1.9 mi) from Fashion Show Mall.

Hard Rock Hotel & Casino ratings based on 368 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0
4 out of 5
I loved that the Hard Rock wasnʻt too "young". There were a good mix of all age ranges, and activities that would appeal to all. The hotel is clean, attractive, and offers good amenities. If I had any criticism, its that the hallway noise is very loud in the rooms. If folks are partying in the halls--and of course, they are--its as if they are right in your room with you. Otherwise, I had a good experience there and would recommend it for anyone not looking to catch up on some needed sleep.

Posted by , from Honolulu on Apr 23, 2018

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5 out of 5
Only complaint was low water pressure in shower. Shower head barely made it past the rack.

Posted by on Apr 17, 2018

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Comment from Hotel Management

Apr 20, 2018 by Josh J

Dear valued guest, Thank you for taking the time to provide feedback for the Hard Rock Hotel and Casino Las Vegas. We truly apologize for the issues you experienced with the shower. Your feedback has been shared with our engineering managers to address with their team. Thank you for being our guest and we hope that you will stay with us again in the future. Thank you, Josh

4 out of 5
The pool was very nice - very kid friendly and fun. Every person we came into contact with who worked for the hotel was incredibly nice and helpful. I’ve never seen such friendly, helpful and outgoing people working for a hotel before.

Posted by , from Montana on Apr 9, 2018

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Comment from Hotel Management

Apr 12, 2018 by Josh J

Dear valued guest, Thank you for the very good review for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our team members and world famous pools. We strive to create one of a kind experiences for our guests and provide them with a high level of service. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh

3 out of 5
Staff was unfriendly. Pool closes early. Felt unsafe

Posted by on Apr 3, 2018

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Comment from Hotel Management

Apr 12, 2018 by Josh J

Dear valued guest, Thank you for taking the time to provide feedback on Travelocity. We are truly sorry to hear that you did not have an excellent stay. We apologize for the shortfalls in service you experienced. Your feedback has been shared with our pool managers to address with their team. Thank you for being our guest and we hope this does not deter you from visiting us again in the future. Thank you, Josh

5 out of 5
Nice, large rooms for the price. Easy walking distance to the strip. Very nice staff. Had an awesome massage from Jan who I highly recommend. Also Lee was very friendly and helpful out by the pools. Food was amazing, plus great shopping.

Posted by on Mar 30, 2018

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Comment from Hotel Management

Apr 12, 2018 by Josh J

Dear valued guest, Thank you for the excellent review on Travelocity for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Thank you for the positive comments about our rooms and team members. We strive to provide a high level of service for our guests. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh

3 out of 5
Hard Rock isn't what it used to be. It's gotten a little ghetto. Hotel is still cool looking with all the nostalgia, etc, but the hotel is in a bad neighborhood, and some of that element creeps into the hotel. Cheap, but I understand why. Next time, I think I'm going to spend a little more money and stay at a nicer place on the strip......

Posted by , from Chicago on Mar 19, 2018

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Comment from Hotel Management

Apr 12, 2018 by Josh J

Johnny, Thank you for taking the time to provide feedback on Travelocity. We are truly sorry that your stay did not go as expected. We strive to create a great one of a kind experience for our guests and we apologize that we fell short of these standards. Thank you for being our guest and we hope this does not deter you from visiting us again in the future. Thank you, Josh

3 out of 5

15 min walk to the Strip

Apart that the pools not in use a taxi ride to main attractions is need it. For me part of booking the hotel was the heated pool or the pool idea of relaxing . Was a mistake but never again. Oh the price if booking was cheapo kind of... until we had to pay a 130 USD extra for hotel tax and again not much to do there , we had an option to upgrade with a 60 USD + tax to a better view room but hey ... is closer to the airport than the Strip so why upgrade to see the planes? . Next time I'll not Rock It . Fake advertising and Vegas lies delivered . The Travelocity did a good job in feeding the lies too. The over all price was ok but at The end with extra prices that were hidden the total price ended to be a scam. Next time I'll book the flights and hotel separate . And never Rock in Vegas.

Posted by , from New York on Mar 10, 2018

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Comment from Hotel Management

Apr 12, 2018 by Josh J

Cris, Thank you for taking the time to provide feedback on Travelocity. We are truly sorry that your stay did not go as expected. In regards to your experience about our pool accommodations, we apologize that we did not deliver on your expectations. We strive to provide a fun and entertaining experience throughout our property. Some pools may close as these areas do accommodate special events, hotel guests and our world famous Rehab party. Thank you for being our guest and we hope this does not deter you from visiting us again in the future. Thank you, Josh

5 out of 5

Nickelback

Was great stay and seen Nickelback awesone concert so much music history in tbe Hard Rock Hotel and Casino. Will stay here again for sure

Posted by , from Kingman Arizona on Mar 5, 2018

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Comment from Hotel Management

Apr 12, 2018 by Josh J

Michael, Thank you for the excellent review on Travelocity for the Hard Rock Hotel and Casino Las Vegas. We are delighted to hear that you enjoyed your stay at our resort. Your patronage is greatly appreciated and we hope to have you as our guest again soon. Thank you, Josh

1 out of 5

Room was in very poor condition

Room was in very poor condition would never stay there again or recommend it to anybody will be doing a review on yelp attached a few photos this place needs some help Staff was great and restaurants were great

Posted by , from portland on Feb 27, 2018

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Comment from Hotel Management

Apr 12, 2018 by Josh J

Dave, Thank you for taking the time to provide feedback on Hotels.com. We are truly sorry that your stay did not go as expected. We apologize for the maintenance issues you experienced with the room. Your feedback has been shared with our engineering managers to address with their team. Thank you for being our guest and we hope this does not deter you from visiting us again in the future. Thank you, Josh

3 out of 5

Some improvements definitely needed.

Cons: See experience above
Location: Far from the strip.. should have shuttle to strip instead of $15 taxi every time..
Room was clean but aged. Beds were comfortable. Cleaning staff did well. Zero water pressure in the shower so difficult to actually take a shower. Had the last room on the end so it was a very very long walk to get to the room. TV was blurry and channels kept pixelating. Doors to balcony did not lock. Have to think twice about staying there again..

Posted by on Feb 9, 2018

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Comment from Hotel Management

Apr 12, 2018 by Josh J

Dear valued guest, Thank you for taking the time to provide feedback on Hotels.com. We are truly sorry that your stay did not go as expected. We strive to create a great one of a kind experience for our guests and we apologize that we fell short of these standards. Thank you for being our guest and we hope this does not deter you from visiting us again in the future. Thank you, Josh

About the Hard Rock Hotel & Casino

Location 4455 Paradise Rd, Las Vegas, NV 89169

Property Features

Hard Rock Hotel & Casino offers its guests a full-service spa, 5 outdoor swimming pools, a spa tub, and a sauna. There are 8 restaurants and 3 coffee shops/cafés on site. For a drink, you can stop by one of the onsite bars, including 3 poolside bars and 7 bars/lounges. A business center, limo/town car service, and meeting rooms are available. Event space at this resort measures 80000 square feet (7432 square meters) and includes conference space. A casino, a seasonal outdoor pool, and a fitness center are also featured at the business-friendly Hard Rock Hotel & Casino. Smoking is allowed in designated areas at this 4-star Las Vegas resort.

  • 1503 guestrooms or units
  • 18 levels
  • 3 buildings
  • 8 dining venues
  • 3 bars by the pool
  • 7 bars or lounges
  • 3 coffee shops
  • 11 conference rooms
  • 80000 sq ft of conference space
  • 7432 sq m of conference space
  • Casino
  • Swim-up bar
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Gift shop
  • Beauty salon
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas

Family Friendly Amenities

  • Family Property
  • Number of outdoor pools - 5
  • Free WiFi
  • Refrigerator (on request)

Internet

Available in all rooms: Free WiFi

Transport

  • Airport: Las Vegas, NV (LAS-McCarran Intl.) (2.8 km / 1.7 mi)

Room Amenities

Hard Rock Hotel & Casino offers 1503 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Refrigerators and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Minibar
  • In-room dining (24 hours)
  • Movies for purchase
  • Refrigerator available
  • Luxury bedding
  • Hypo-allergenic bedding
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Local calls (free)
  • Hair dryer
  • Safe
  • Designer toiletries
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily.

Hard Rock Hotel & Casino has 8 restaurants on site.

24-hour room service is available.

Entertainment

The Joint Headliners such as Cheap Trick, k.d. lang, and Kid Rock provide entertainment at The Joint, which holds 4,000 but has an intimate, club-like ambiance.

Vinyl - A live entertainment venue, Vinyl serves as a pulsating hot spot for a diversity of genres including rock, punk, reggae, and even stand-up comedy. The multi-functional room will not only bring musicians and talent within arm's reach of their biggest fans, but it will also present new and upcoming talent.

Hard Rock Casino Comprising 70,000 square feet, the casino offers slots, video poker, blackjack, craps, roulette, baccarat, Pai Gow poker, Caribbean poker, and a race and sports book with lounge-like seating. Chips display images of rock icons such as Jimi Hendrix, the Rolling Stones, and Tom Petty.

Backstage Pass is a rewards card that you can use to rack up points for nearly every little thing you do on and off the casino floor. Like dining at onsite restaurants including Pink Taco, Mr. Lucky's, Fu Asian Kitchen, and more. Or rockin' out at The Joint. Even getting caught up in the exciting pool event, Rehab gets you points for perks that will blow your mind. Which means that your next trip to Hard Rock Hotel could rock even harder than your last. Visit the Backstage Pass Rewards Club and present valid Photo ID to receive your Backstage Pass.

Rehab Sundays is the ultimate Vegas pool party that has grown into a world-renowned party of thousands.

Age restrictions may apply to entertainment options. Schedules are subject to change without notice.

Nearby Activities

The Hard Rock Hotel's 5-acre water playground includes 2 connected sand-beach lagoon pools (open seasonally), a grotto bar, and 4 roomy spa tubs. 3 swim-up blackjack tables are available in addition to blackjack and craps tables located in a central gazebo. Thatched-roof cabanas are available for rent. Rock music provides a continuous soundtrack for all the action. In addition, guests have access to an on-site fitness center (included in resort fee).

The recreational activities listed below are available either on site or near the hotel; fees may apply.

  • Golfing nearby

Spa Services

Reliquary Spa And Water Sanctuary is located inside the HRH Tower and includes a reception/lounge area, 21 treatment rooms, fitness center, men’s and women’s locker facilities complete with lounge and fire place, jacuzzis, saunas, and ice showers. At the epicenter of the new 25,000-square-foot spa is the co-ed Roman Bath, featuring private cabana areas, lounge space, and spa amenities.

  • Manicures and pedicures
  • Body wraps
  • Body treatments
  • Body scrubs
  • Facial treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Sauna in spa
  • Spa tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Reflexology
  • Detoxification wrap
  • Massages

Accessibility

If you need to make special requests for accessibility needs, please note them at check-out when booking your stay.

  • In-room accessibility

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is 21

Special check-in instructions:

The name used to book the reservation must match the one used by the guest at check-in, along with matching photo identification. This property does not accept name changes for existing bookings. For more details, please contact the property using the information on the reservation confirmation received after booking.

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. For more details, please contact the property using the information on the reservation confirmation received after booking.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. No onsite parking is available.

  • No cribs (infant beds) available
  • Only service animals are allowed

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per day
  • Resort fee: USD 37.42 per accommodation, per night

The resort fee includes:

  • Fitness center access
  • Shuttle service
  • Internet access
  • Newspaper
  • Phone calls
  • Faxes
  • Concierge/valet service
  • Self parking
  • Valet parking
  • Parking
  • Additional inclusions

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 7 and USD 45 per person (approximately)
  • Late check-out fee: USD 100
  • Refrigerator fee: USD 20 per night
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hard Rock
  • Hard Rock Hotel & Casino
  • Hard Rock Hotel & Casino Las Vegas
  • Hard Rock Las Vegas
  • Hard Rock Hotel Casino Las Vegas
  • Hard Rock Hotel Casino
  • Hard Rock Casino Las Vegas
  • Hard Rock Casino

You should know

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.