Hotels with a Jacuzzi in Room Las Terrenas - Spa Hotels From $58

2.0 Very Disappointing Stay!

I would never recommend this hotel to a friend. I am not the type of person that complains but in this case I have review this hotel so others don't go through what I did.The bathroom was dirty with wet hair on the floor next to toilet, the toilet rim had water all around, the stand up shower area had used soap and hair pins on top of the small bathroom wall. I checked in around 5pm, I was tired and needed a warm shower. To my surprise there was no hot water! I kept trying and went to the front desk to let them know and to see if I could get switch to another room and the woman in charge that checked me in was no longer there. I believe it was a service staff woman in charge that I talked to, she told me she would take care of it. I stood there with her until she called the woman in charge and apparently I wasn't the only one with no hot water. anyways as she talked to the other lady on cell phone she walked away. Overall nothing was resolved, I did not get to shower that evening. On next day I went to talked to the woman at the front desk and she apologized but that's about it Lol for the price I paid this was definitely not worth it. on the morning of my departure as I was packing around 3 to 4am the power went out two times Lol I took several pictures and videos of the issues on bathroom to show the front desk lady but as I talked to her I notice she honestly didn't care so I didn't even brought it up and just erased them all as I was not even planning on writing this.

6 months ago by A verified traveler from Alexandria, VA

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Sublime Samana Hotel & Residences

5.0 Great, quiet resort

We had an excellent stay at Sublime Samana. The place was beautiful, rooms spacious, grounds well kept and staff all were very attentive and pleasant.

1 year ago by A verified traveler from Portland, ME

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Viva Wyndham V Samana - Adults Only - All Inclusive

1.0 Disappointing to Say the Least

Travelers, I was assured by many that we would be taken care of while there and the client would be respected. They were very friendly upon arrival and showed us to our room. We had a wonderful first night. Most of the staff was in the general area but all seemed friendly. On the next night we noticed that there was a lack of attention on the buffet.Overall the food was about a 4 of 10. We had sat down with a front desk excursion rep and spoke about a few things listed on amenities page from travelocity and found out they did not exist or never were offered. On top of this disappointment for the client as she was expecting a full service Spa included in our all inclusive package but were also misled and we're of additional cost. She apologized and stated that Travelocity reported incorrect information and I should reach out to them. Frustrated I remembered I had the resident managers email contact information and wrote to her the second night of our stay expressing my concerns. She replied almost a week after I return that she had been out of the country and apologized for the issues and had hoped they had been resolved. I replied that unfortunately they were not and and I had returned and contacted travelocity with the issues. I then provided documentation of the issues and my findings and was not really getting a direct answer. Overall I would not recommend and cannot provide any positive feedback at this time as no resolution has been made for misleading consumers to book.

1 year ago by A verified traveler from Missouri

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Hotel Residencia del Paseo

3.0 Central location

Hotel in poor condition everything is old. Needs to be paint and fix plumming. It is kind cheap but no confortable at all

2 years ago by A verified traveler from miami, FL

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Hotel Residence Playa Colibri

5.0 Excelent apartments.

We had a two bedroom apartmen, each with a bathroom, everything was very clean. Everthing, as far as the amenities is concern was exelent. The staf was always very friendly and helpful.

2 years ago by A verified traveler from Mayaguez, PR

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Hotel Punta Bonita

2.0 Horrible rooms...

This hotel has a great beach and that was the only good thing about it. The beds may as well have been a rock, they were extremely uncomfortable. The bathroom had a hole that lead to a hallway closet full of mosquitoes and roaches. The staff...what staff? There were only two people at the front desk during the day and no one at night. Definitely needs renovations!

2 years ago by A verified traveler from Miami

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