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"Conveinent location, nice staff. Showing a bit of wear. " More

By a verified traveler on Sun 01 Dec 2019

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Hotel Description

Enjoy the free WiFi at this Charlotte hotel

In Charlotte

Within 3 miles (5 km) of this Charlotte hotel, you'll find Sparrow Eaton Hospital and Maple Brook Golf Club. The Country Mill is within 9 miles (15 km) and Eaton Rapids Medical Center is within 12 miles (20 km).

Free perks

This hotel doesn't skimp on freebies - guests receive free on-the-go breakfast, free WiFi, and free self parking. Business travelers can take advantage of the business center. Enjoy the gym and conveniences like a 24-hour front desk and laundry facilities.

Free WiFi, kitchenettes

The 67 guestrooms feature well-equipped kitchenettes with refrigerators and microwaves, as well as free WiFi and TVs with cable channels. Room service, coffee/tea makers, and free newspapers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max
$104* Per night/room Jun 2 - Jun 3

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing, Bathtub)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 King Bed with Sofa bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Room, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (Whirlpool)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel ratings based on 6 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 2.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel

Everyone (2) Family (2)
2 out of 5

Posted by on Feb 28, 2021

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Comment from Hotel Management

Apr 9, 2021 by Sandy Long General Manager

Hello, Sorry that you had a bad experience at our hotel. Hope in the near future that next time your in town you that you will give us another chance for a better experience at our hotel.

4 out of 5
Conveinent location, nice staff. Showing a bit of wear.

Posted by on Dec 1, 2019

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1 out of 5
We checked in late and when arrived to the room there was no refrigerator so we just left everything in the cooler for the night. The room itself was not in good shape either. The bed was made with the sheets above the comforter and we know that comforters are cleaned every night. There were stains on the floor. The shower curtain was molding. In the morning we went down for breakfast and there was very little seating for a full hotel. Stopped at desk to inquire about refrigerator and the person who checked us in forgot to mention there was no refrigerator and it was on order (meijer across the street). No offer of any discount just that they would store our stuff for us. We then went to the pool which was still locked an hour after it opened. Manager had to come and open. In the pool area there was so much sand in the pool and hot tub you might as well been at the beach. Each of us later in the day had red bumps all over our body from it. Next to the hot tub were ant mounds. Upon returning to the room there were only 2 towels for 3 guests and housekeeping said they didn't have any for a couple hours as they were waiting on the laundry. When we approached the desk about the issues we were encountering it wasn't until we said we were checking out that he offered to go get a refrigerator. We also were having another couple join us that 2nd night but ended up cancelling both rooms and moved hotels. I would NEVER stay in this hotel again.

Posted by , from Michigan on Sep 17, 2018

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1 out of 5

Never Again

We would not recommend this hotel. First, it smells like cigarette smoke throughout. We asked for a non smoking room, that's what we got, but the moment you left your room you smelled the smoke. In the morning the smoke smell came under our door. Very dissatisfied. We asked if we could check in early at 2 since we have a toddler and were trying to get him his afternoon nap. The lady at the front desk stated that the room was not ready yet, and checkin was at 3. We came back at 3:15 and the room still was not ready. \n\nThe free breakfast was terrible. They had my favorite, biscuits and sausage gravy. The biscuits were bad - no taste to them and the gravy wasn't very good either - believe it or not it kind of tasted like cigarette smoke.\n\nDon't waste your time staying at this hotel. There are plenty of other choices minutes away.

Posted by on Oct 28, 2007

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5 out of 5

Clean, Friendly Hotel

This hotel was refreshingly clean. Great for the price. The room was spacious, with lots of amenities. Yummy, simple breakfast - everything you really need. The staff was very attentive to the breakfast area, and kept it stocked and clean.

Posted by on Oct 17, 2007

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5 out of 5


We were very pleased with our visit. The rooms were comfortable and clean and staff was very courteous and helpful. Breakfast was nice and we feel it was a good value for the money. We recommend staying here!

Posted by on Jul 19, 2006

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About the Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel

Location 500 Meijer St, Charlotte, MI 48813

Property Features

WiFi is free in public spaces. Business amenities include a business center and a meeting room. Free breakfast is served daily. A fitness center, multilingual staff, and complimentary newspapers in the lobby are also featured at the business-friendly Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel. Self parking is free. This Charlotte hotel is smoke free.

  • 67 guestrooms or units
  • 3 levels
  • To-go breakfast (free)
  • Business facilities
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Front-desk safe
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access in public areas - high speed


Free self parking


  • Parking: Free self parking

Room Amenities

Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel offers 67 air-conditioned accommodations with safes and complimentary newspapers. Premium cable television is provided. Kitchenettes offer refrigerators, microwaves, and coffee/tea makers. Bathrooms include bathtubs and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room kitchenette
  • In-room dining
  • Television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Bathtub
  • Cribs (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests are served free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and on weekends from 6:00 AM to 10:00 AM.

Room service is available.

Nearby Activities

Recreational amenities at the hotel include a fitness center.

  • Golfing nearby


If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center

Hotel Policies


  • Check-in time starts at 3 PM
  • Check-in time ends at 2:00 AM

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.


  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome


Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • No gap period between guest stays


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Charlotte
  • Holiday Inn Express Hotel Charlotte
  • Holiday Inn Express Hotel Suites Charlotte
  • Holiday Inn Express Hotel Suites Charlotte an IHG Hotel
  • "Holiday Inn Express Hotel Suites Charlotte an IHG Hotel"
  • Holiday Inn Express Hotel & Suites Charlotte, an IHG Hotel Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.