8/10 Good
Allyson, Frankfort
Traveled with family
Mar 18, 2025
Liked: Cleanliness, staff & service, amenities
Driving up driveway to property, this is stunning! A beautiful palm-tree lined drive that takes you up to a gorgeous manor surrounded by rich vegetation. The check in was easy with an English speaking person at the desk Parking was easy and close. When entering, the architecture was just as described with grand ceilings, inviting spaces with comfortable seating areas. There appeared to be no elevator and we took our bags to our second floor room up the stairs. The two queen bed room was nicely appointed with linens and the balcony beckoned with the birds chattering outside which could be heard through the screen door. Although shaded, the room was HOT - the large ceiling fan did not keep the room at a comfortable temperature. There was no AC. Many aspects of the room, particularly the door and the whole bathroom were VERY dated with cracked tiles, outdated fixtures and old paint. The doors looked dirty and very worn. Although the room was charming with high ceilings, these outdated and dirty features made the room less than luxurious. We were disappointed.
Although the decor in the hotel was dated, the main hotel had a wonderful charm. The restaurant was welcoming with good food and good service. The pool and jacuzzi were welcoming but the pool bathrooms were outdated. We did not checkout the spa. There were bikes to use and there were a couple of trails on the gorgeous property.
With updates in decor, room cleanliness and room AC, our rating would be higher.
Allyson
Stayed 2 nights in Mar 2025