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The Ritz-Carlton, New Orleans

5.0 star property
Family-friendly 5-star hotel near Canal Street

Choose dates to view prices

Photo gallery for The Ritz-Carlton, New Orleans

Lobby
Terrace/patio
Lobby
Meeting facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Spa
  • Room service
  • Parking available

Explore the area

View in a map
921 Canal St, New Orleans, LA, 70112
  • Place, Canal Street
    ‪1 min walk‬
  • Place, Bourbon Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪11 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪22 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Non Smoking (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

8.8 out of 10
Excellent
(3 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Tub)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, Non Smoking, City View (Mobility Accessible, Roll-in Shower)

  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-in Shower)

  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, City View (High Floor)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, City View (High Floor)

9.8 out of 10
Exceptional
(15 reviews)
  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Suite, 1 Bedroom (Ritz-Carlton, Club Level)

  • 2800 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Double Beds, City View

9.0 out of 10
Wonderful
(4 reviews)
  • 375 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking, Balcony

Junior Suite, 1 Bedroom, Non Smoking, Balcony | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Junior Suite, 1 Bedroom, Non Smoking, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 575 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 2 Queen Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Club Suite, 1 Bedroom (Maison Orleans, Club Level)

Club Suite, 1 Bedroom (Maison Orleans, Club Level) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Suite, 1 Bedroom (Maison Orleans, Club Level)

  • 900 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 King Bed with Sofa bed, Non Smoking

  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Courtyard View

Room, 1 King Bed, Non Smoking, Courtyard View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, Courtyard View

10.0 out of 10
Exceptional
(4 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Multiple Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 400 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Premium Suite, 1 Bedroom, Non Smoking

Premium Suite, 1 Bedroom, Non Smoking | Living room | 65-inch Smart TV with satellite channels, TV, video-game console

Premium Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 1 Bedroom, Non Smoking

Studio Suite, 1 Bedroom, Non Smoking | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 650 sq ft
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 Bedroom

  • 815 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed, Non Smoking, City View (Hearing Accessible)

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(8 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(56 reviews)
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom, Non Smoking

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Executive Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(7 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

New Orleans

French Quarter stay.A stay at this French Quarter hotel places you steps from Canal Street and a 5-minute walk from Bourbon Street. Caesars New Orleans Casino and Caesars Superdome are also within 2 miles (3 km).

What's nearby

  • Canal Street - 1 min walk - 0.0 miles
  • Bourbon Street - 2 min walk - 0.1 miles
  • Jackson Square - 11 min walk - 0.6 miles
  • Caesars New Orleans Casino - 11 min walk - 0.6 miles
  • Caesars Superdome - 13 min walk - 0.7 miles

Getting around

  • Canal at Dauphine Stop - 1 min walk
  • New Orleans Union Passenger Terminal - 18 min walk
  • Louis Armstrong New Orleans Intl. Airport (MSY) - 20 min drive

Restaurants

  • ‪Deanie's Seafood Restaurant in the French Quarter - ‬2 min walk
  • ‪The Ruby Slipper - ‬1 min walk
  • ‪Killer Poboys - ‬3 min walk
  • ‪Zesty Creole - ‬1 min walk
  • ‪Krystal - ‬3 min walk

About this property

The Ritz-Carlton, New Orleans

Family-friendly 5-star hotel near Canal Street
The Ritz-Carlton, New Orleans offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center, 33 meeting rooms, and coworking spaces. Event space at this hotel measures 35000 square feet (3252 square meters) and includes conference space. A fitness center, a library, and a terrace are also featured at the luxury The Ritz-Carlton, New Orleans. For a fee, parking is available.

This Beaux Arts New Orleans hotel is smoke free.

  • 1 building
  • 528 guestrooms or units
  • 14 levels
  • Meeting rooms
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Built in 2000
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Convenience store
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Ritz-Carlton, New Orleans offers 528 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and video-game consoles. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 65-inch Smart televisions come with premium satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 18 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

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The Roosevelt New Orleans, A Waldorf Astoria Hotel

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  • Spa
  • Pet friendly
  • Free WiFi
4.6 out of 5, Wonderful, 1,019 reviews
$253 nightly
The price is $297
Oct 27 - Oct 28
Total with taxes and fees
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Property amenities

Family friendly

  • Grocery/convenience store
  • In-room crib
  • Laundry facilities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered valet parking on site (USD 57 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:00 AM for a fee: USD 8 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Library
  • Piano
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (43 inch wide door)
  • Hardwood flooring in public areas
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (44 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 65-inch smart TV with premium satellite channels
  • Video game console

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 300 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 30 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.75 percent tourism fee will be charged
  • Destination fee: USD 35

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 8 to 30 per person
  • Fee for in-room wireless internet: USD 12.95 per day (rates may vary)
  • Fee for in-room wired internet: USD 12.95 per day (rates may vary)
  • Covered valet parking fee: USD 57 per night (in/out privileges)
  • Pet fee: USD 300 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 9:00 AM to 5:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Ritz-Carlton
Ritz-Carlton Hotel New Orleans
Ritz-Carlton New Orleans
Ritz-Carlton New Orleans Hotel
The Ritz-Carlton New Orleans Hotel New Orleans
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
Ritz New Orleans
Ritz Carlton New Orleans
New Orleans Ritz Carlton
The Ritz-Carlton, New Orleans Hotel
The Ritz-Carlton, New Orleans New Orleans
The Ritz-carlton New Orleans Hotel New Orleans
The Ritz-Carlton, New Orleans Hotel New Orleans

Frequently asked questions

How close is The Ritz-Carlton, New Orleans to the airport?

The Ritz-Carlton, New Orleans is 12.7 mi (20-min drive) away from the Louis Armstrong New Orleans Intl. Airport (MSY) airport, the closest popular airport to the property.

How much does it cost to stay at The Ritz-Carlton, New Orleans?

As of Sep 27, 2025, prices found for a 1-night stay for 2 adults at The Ritz-Carlton, New Orleans on Oct 5, 2025 start from $339.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does The Ritz-Carlton, New Orleans have an airport shuttle?

Airport shuttle services are not available at The Ritz-Carlton, New Orleans.

Does The Ritz-Carlton, New Orleans offer free breakfast?

Free breakfast isn’t provided at The Ritz-Carlton, New Orleans, but cooked-to-order breakfast is offered for a fee of between USD 8 and 30 per person. It's available every day from 6:30 AM to 11:00 AM.

Is there a casino at The Ritz-Carlton, New Orleans?

No, there is no casino at this hotel, but Caesars New Orleans Casino (13-min walk) and Fair Grounds Race Course (6-min drive) are nearby.

What time is check-in at The Ritz-Carlton, New Orleans?

Check-in begins at 4 PM.

Is there free parking at The Ritz-Carlton, New Orleans?

Free parking is not available at this hotel. Valet parking is available for USD 57 per night.

Does The Ritz-Carlton, New Orleans have a pool?

The Ritz-Carlton, New Orleans features an indoor pool. Guests can enjoy pool access from 9:00 AM to 5:00 PM.

Does The Ritz-Carlton, New Orleans have a restaurant?

The Ritz-Carlton, New Orleans is home to M bistro, which features American cuisine.

Does The Ritz-Carlton, New Orleans have a spa?

This hotel has a spa, which features facials, deep-tissue massages, and body treatments.

How close is The Ritz-Carlton, New Orleans to downtown New Orleans?

The Ritz-Carlton, New Orleans is 0.3 mi away from New Orleans.

The Ritz-Carlton, New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 752 out of 1013 reviews
Rating 8 - Good. 139 out of 1013 reviews
Rating 6 - Okay. 74 out of 1013 reviews
Rating 4 - Poor. 26 out of 1013 reviews
Rating 2 - Terrible. 22 out of 1013 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Liang

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Arpita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

Melissa

Stayed 3 nights in Jun 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and an easy walk to the river front and Bourbon Street. The Davenport Lounge was superb. We listened to Jeremy and his amazing band most nights. The staff were always friendly and helpful.
Stayed 6 nights in Jun 2025

6/10 Okay

Allison Perrine

Liked: Staff & service
Stayed 4 nights in Jun 2025

10/10 Excellent

Chanh C, Huntington Beach

Stayed 2 nights in Jun 2025

10/10 Excellent

Sade

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had an amazing time at the Ritz Carlton, the service was top notch!
Stayed 3 nights in Jun 2025

10/10 Excellent

Willman Edward Compton

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was quiet, very nice hotel. Staff were very friendly, food was amazing
Stayed 3 nights in Jun 2025

10/10 Excellent

Rachelle

Stayed 2 nights in Jun 2025

10/10 Excellent

Beverly

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were very friendly and helpful. Our room was spacious and had plenty of usb ports for both of us. Bathroom amenities were great and so was the shower.
Stayed 1 night in Jun 2025

10/10 Excellent

Ranisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was the most enjoyable experience of a lifetime.
Stayed 5 nights in Jun 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Jun 2025

10/10 Excellent

Tia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it everytime!
Stayed 2 nights in Jun 2025

10/10 Excellent

Cynthia Carol

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Southern Hospitality at its finest! Very friendly & helpful staff, excellent location on Canal Street, and wonderful amenities that makes a guest feel special!
Enjoying a cocktail in the warm atmosphere of the Davenport Lounge
Stayed 5 nights in Jun 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Jessica, Ashland

Stayed 5 nights in May 2025

10/10 Excellent

Sandra, Redmond

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I had an amazing stay in The Ritz-Carlton New Orleans. After an unfortunate mishap where we were unable to fly to Italy, we pivoted at the very last minute and decided to go to New Orleans. Kiara (sp?) at the front desk was so warm and welcoming. We told her about our situation and she immediately did everything she could to make us feel comfortable. She was so sweet. On our first evening she sent a bottle of champagne and a charcuterie board to our room, along with a hand written note! What a beautiful touch! Our daughters were also given delicious sweets in their room. The service we received from Kiara and the whole Ritz Carlton staff was exceptional! In addition to the great service, we also loved the restaurant and the lounge, including the incredible live music that they offered. The location couldn't be better. One side of the building opens directly into the French Quarter (without it being too close to all of the action on Bourbon Street to be too noisy) and the other side of the hotel lets you out onto the city side where you could shop and enjoy other restaurants. Needless to say, due in large part to the Ritz’s staff and incredible accommodations, our trip exceeded our expectations, and we will definitely be returning to The Ritz-Carlton.
Stayed 5 nights in May 2025

10/10 Excellent

William A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Airic

Traveled with family
Liked: Staff & service
It was the Ritz but not Ritz quality. Room was basic
Stayed 3 nights in May 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay! The staff at The Ritz-Carlton, New Orleans is fantastic—warm, inviting, and wonderful toward our four-year-old daughter. Thank you, folks!
Stayed 3 nights in May 2025

10/10 Excellent

Pamela

Stayed 2 nights in May 2025

10/10 Excellent

DAWN

Liked: Cleanliness, property conditions & facilities
The Ritz was a beautiful hotel to stay in! The terrace was lovely, the room was comfortable, the staff was so inviting and friendly and informational. Highly recommend!
Stayed 2 nights in May 2025

8/10 Good

LYNDA

Traveled with partner
The hotel room wasn’t quite clean when we came in, but it was cleaned every time after that the restaurant was not like the restaurants I’m used to the options were not very appetizing. In fact I made a reservation and when I saw the menu I left and went to another
Stayed 3 nights in May 2025