Book a hotel near Keele University, Newcastle-Under-Lyme

"Martin was a great host great sleep and breakfast "

"Gluten free evening meal was not as described but breakfast was good with GF bread and separate toaster "

"Excellent stay overall. Clean, good food and helpful polite staff "

"Easy access to motorway, but very quiet. Great staff, clean comfy room & leisure facilities were excellent. "

"Unfortunately, the property did not meet reasonable cleanliness or maintenance standards. On arrival, the oven and hob were visibly dirty with grease and residue, and the kitchen overall did not appear to have been properly cleaned. There was no bin provided anywhere in the property, only loose bin bags left for guests to manage waste themselves. The bathroom showed visible mould around the shower area. This is a hygiene issue that should not be present in a paid short-term let. The sofa in the living area was stained and one section had collapsed, making it uncomfortable and not fit for proper use. Bedding was heavily pilled, the pillows were thin with synthetic covers, and only one pillow per bed was supplied. The overall standard felt low quality relative to the price paid. These issues were raised during the stay to allow the host an opportunity to address them, but no resolution was offered. With proper cleaning, maintenance and basic quality control, this property could be improved. In its current condition, however, it does not reflect the standard or value suggested by the listing."

"The house hadn’t been cleaned properly, there was thick dust on every surface in the bedrooms, the carpets hadn’t been hoovered, we were missing a duvet on one of the beds and we didn’t have enough towels. There was an ashtray in the garden full of cigarettes ends from the previous occupants. There’s no mirrors in the bedrooms and the bathroom mirrors have no plug sockets making it awkward for anyone using hairdryers. I would not recommend this property to anyone."