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Orangewood Inn & Suites Kansas City Airport

2.5-star property
11828 NW Plaza Circle, Kansas City, MO 1-855-201-7819
3.4 out of 5
See all 41 travelocity Reviews

"It is an ongoing project and new ownership, I think. But the kids running around all evening was a bit distracting. I mean after 9 pm they should be ... " More

By a verified traveler on Sun 03 Apr 2022

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Hotel Description

Enjoy the free airport shuttle at this 3.5-star Kansas City hotel

Close to airport

You'll be within 2 miles (3 km) of Harley-Davidson Factory and 6 miles (10 km) of Zona Rosa Shopping Mall with a stay here. Argosy Casino is within 16 miles (25 km) and Union Station is within 20 miles (32 km).

Free shuttle, parking

This hotel doesn't skimp on freebies - guests receive free WiFi, free self parking, and a free airport shuttle. Business travelers can take advantage of the 24-hour business center. There's a 24-hour gym on site, and a 24-hour front desk and dry cleaning are also provided.

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max
$115* Per night/room Jul 7 - Jul 8

Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Double Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 5 Max

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room

Bed Count 1 King Bed Maximum Occupancy 4 Max

Orangewood Inn & Suites Kansas City Airport ratings based on 41 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 2.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Orangewood Inn & Suites Kansas City Airport

Everyone (20) Couples (7) Family (13)
2 out of 5
They stated the facility was undergoing remodeling I was given a room that was partially remodeled or in the process, it was dirty, but the bed seemed clean, there was construction equipment everywhere the hallway was clear to walk through,

Posted by on May 9, 2022

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Comment from Hotel Management

May 9, 2022 by FD

Hi Rebecca, thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate you taking the time to bring this to our attention, however we apologize for the inconvenience faced by you since our property is currently under major renovations such as reintroducing indoor pool and hot tub, hot buffet breakfast, improving guest rooms, a 24 hour business center, and much more. We will surely forward your valuable feedback to our team so we can strive even harder for the improvements. We will look forward to accommodate you again in the future and to ensure that we keep delighting you with our facilities and services.

4 out of 5
It is an ongoing project and new ownership, I think. But the kids running around all evening was a bit distracting. I mean after 9 pm they should be settled down and and running up and down the hallways, and slamming doors.

Posted by on Apr 3, 2022

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Comment from Hotel Management

Apr 3, 2022 by FD

Lu, Thank you for taking the time to leave us such a great rating. We apologize for the inconvenience you experienced during your stay and are looking forward to making your next stay with us an exceptional one.

2 out of 5
I was overcharged from what I was supposed to be, I also had a coupon from best western that I was supposed to be able to use. The staff did none of this

Posted by , from Council Grove on Nov 30, 2021

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Comment from Hotel Management

Dec 1, 2021 by Sophia, CSR

Ms. Stephanie, Thank you for sharing your review. We apologize for the inconvenience faced by you. We are actively investigating your feedback with our management and will reach out to you for further information.

2 out of 5
It took an hour to check in...kept saying they had rooms but couldn't find out if they were cleaned, unfriendly. No food (other than vending machine snacks) available

Posted by , from CAPE CANAVERAL on Oct 17, 2021

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Comment from Hotel Management

Oct 17, 2021 by Sophia, CSR

Ms Mellinda, Thank you for sharing your review. We apologize for the inconvenience faced by you. We will surely forward your valuable feedback to our team for improvements. We hope to earn your business on future travels so that you can see our continuous improvement.

4 out of 5

Posted by on Oct 11, 2021

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5 out of 5

Posted by on Sep 30, 2021

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5 out of 5
The gym and pool are closed due to covid, so cant review those. My room had a balcony, which my husband and I enjoyed. The beds are pretty firm, which was great for my husband's bad back. Room was clean, fridge and microwave in the room, good water pressure in the shower.

Posted by on Jul 19, 2021

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Comment from Hotel Management

Jul 20, 2021 by Sophia, CSR

Hello, Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us. We will always ensure that we keep delighting you with our facilities and services. Keep staying with us!

3 out of 5
Quick and easy but not the best

Posted by on Jul 18, 2021

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Comment from Hotel Management

Jul 19, 2021 by Sophia, CSR

Hello, Thank you for staying with us. We are always looking for methods to improve our services. If you have any further feedback or suggestions regarding your stay, please write to us. We assure you the best of our services at all times.

4 out of 5

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 28, 2021 by Sophia CSR

Hello, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an even better experience on a future visit.

2 out of 5
When reviewed this hotel on line, said had swimming pool and continental breakfast, yes it had the Covid 19 info, but had called another hotel and it was fully open. My fault for not calling before booking this one. Traveling with kids, the pool and breakfast are important. The pool was PERMANENTLY closed and no breakfast, only a coffee machine. Was noisy with 3am guest talking loudly in the halls. Will not go back. And recommend calling hotel to be sure all the amenities are up and running.

Posted by on Jul 16, 2021

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Comment from Hotel Management

Jul 17, 2021 by Sophia, CSR

Hello, Thank you for sharing your review. We apologize for the inconvenience faced by you. We are trying very hard to delight you with our facilities and services. We hope you'll stay with us again as we would love for you to experience everything that we have to offer.

About the Orangewood Inn & Suites Kansas City Airport

Location 11828 NW Plaza Circle, Kansas City, MO 64153

Renovations + Closures

The following facilities or services will be unavailable from April 22 2022 to July 31 2022 (dates subject to change):

  • Swimming pool

Property Features

Public spaces have free WiFi. You'll find a 24-hour business center on site. An area shuttle within 5 miles and a roundtrip airport shuttle (available 24 hours) are free. A 24-hour fitness center, a vending machine, and laundry facilities are also featured at the business-friendly Orangewood Inn & Suites Kansas City Airport. Self parking is free. This 3.5-star Kansas City hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 7 levels
  • Business center (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • ATM
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Free self parking , RV, bus, truck parking

Transport

  • Property shuttles: Free airport shuttle and area shuttle within 5 miles
  • Parking: Free self parking; extended parking available for a surcharge

Room Amenities

Orangewood Inn & Suites Kansas City Airport offers 100 accommodations with complimentary bottled water and coffee/tea makers. Televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Satellite channels
  • Premium channels
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Nearby Activities

Recreational amenities at the hotel include a 24-hour fitness center.

  • Golfing nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

This property offers transfers from the airport. To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Orangewood Inn & Suites Kansas City Airport offers transfers from the airport. Please contact the property at the number on the booking confirmation on arrival with your arrival details. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Onsite parties or group events are strictly prohibited

Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Car recommended
  • Masks are compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Events/parties not allowed
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 5.00 per day
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Plaza Hotel Kansas City
  • Plaza Hotel Sure Stay Kansas City
  • Plaza Sure Stay Kansas City
  • Plaza Sure Stay
  • SureStay Plus Hotel Best Western Kansas City Airport
  • SureStay Plus Best Western Kansas City Airport
  • Orangewood Inn & Suites Kansas City Airport Hotel
  • Orangewood Inn & Suites Kansas City Airport Kansas City
  • SureStay Plus Hotel by Best Western Kansas City Airport
  • Orangewood Inn & Suites Kansas City Airport Hotel Kansas City

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.