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"Bed was horrible and sheets scratchy. The stay meet my needs " More

By a verified traveler on Tue 24 Nov 2020

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Hotel Description

Hotel near Johnson County Community College in Overland Park

In suburbs

You'll find Overland Park Regional Medical Center and Johnson County Community College within a 15-minute walk of this Overland Park hotel. Nerman Museum of Contemporary Art and Oak Park Mall are also within 2 miles (3 km).

Free perks

This hotel features free WiFi in public areas, laundry facilities, and free self parking. Enjoy the free on-the-go breakfast each morning. Luggage storage and a safe deposit box are also provided.

Free WiFi, kitchenettes

The 119 guestrooms feature well-equipped kitchenettes with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Free WiFi, pillowtop beds, and premium bedding are also available. Housekeeping is available on request.

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$70* Per night/room Feb 18 - Feb 19

Studio, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Extended Stay America Suites Kansas City Overland Park Quivi ratings based on 22 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Extended Stay America Suites Kansas City Overland Park Quivi

Everyone (11) Family (5)
4 out of 5
Bed was horrible and sheets scratchy. The stay meet my needs

Posted by , from Overland Park, Kansas on Nov 24, 2020

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Comment from Hotel Management

Nov 25, 2020 by Hotel Management

Darwin, thank you for being our guest at Extended Stay America. We are happy to have met your expectations overall, but we are sorry for the issues you had with the bed. We value your feedback and we hope to welcome you again whenever your travels bring you back to the area. Sincerely, Hotel Management

2 out of 5
When I got there they did not have my room. They said they didn't have any clean rooms. I paid in advance for the room. Last minute she found one but the sheets where not clean. Looks like they just straighten it up.

Posted by on Aug 20, 2020

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Comment from Hotel Management

Aug 21, 2020 by Hotel Management 

Thank you for sharing your concern. We sincerely apologize for the inconvenience you had with your reservation at check-in and. Please also accept our apologies for the cleanliness issue in the suite offered to you. There are no excuses to be made. We would like to regain your trust and hope you will give us that opportunity in the future. Sincerely, Hotel Management

2 out of 5

Posted by on Mar 1, 2020

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Comment from Hotel Management

Mar 1, 2020 by Stacey Adams-General Manager

Thank you for rating our hotel. Can you tell me what we could have done better?

1 out of 5
I need my money back i never stayed there i went to a different hotel due to roaches crawling all over in the room

Posted by on Nov 17, 2019

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Comment from Hotel Management

Nov 18, 2019 by Hotel Management

Thank you for your feedback and for choosing to stay at our hotel. Please accept our apologies for the roaches in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed to prevent such issues in the future. It is unfortunate that you had to leave us earlier than anticipated, but we hope you will consider giving us another chance to redeem ourselves. Sincerely, Hotel Management

4 out of 5

Posted by on Oct 27, 2019

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2 out of 5
They didn’t have any towels when I needed them, the first room stank, the second room was dirty. The staff was great and accommodating though. They didn’t have ice, or food, the kitchenette was very outdated. There was not utensils in the kitchenettes.

Posted by on Oct 22, 2019

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Comment from Hotel Management

Oct 23, 2019 by Hotel Management 

Thank you for your comments about your stay with us. We sincerely apologize for the housekeeping issues you encountered. We have procedures in place to inspect every room after it has been serviced. We sincerely apologize if we missed something during this process. We are working with our team to see where we failed and to make sure this isn't repeated. Kindly note, as per our brand standard requirements, we keep the kitchenware at the front desk rather than leaving them in the rooms. We will be sure our front desk communicates this more clearly going forward. We hope you will give us another opportunity to prove this to you on your next visit. Sincerely, Hotel Management

1 out of 5
I never did get a check and you told me that my reservation was confirmed and I even called ahead to reconfirm even though you told me I didn’t have to do that and yet when I arrived at the property before their state a check and cut off I was told that my room is been sold to someone else and I was on my own! when I protested they told me that overbooking was routine ! when I insisted they find me another room they said there were no rooms available in their sister properties. when I told them I wasn’t leaving the front desk until they found me a room they found me a room in another hotel at three times the price ! They assured me that the manager would call me in the morning to talk to me about giving me some sort of an allowance for the increase in price but of course the manager never called even though I called four times and no one answered their telephone! I expect that someone from Travelocity will contact me to make me hold for the loss that I suffered! as it was I didn’t get checked into the Alton hotel room until ten minutes of two a.m. ! !!! This is out rages and Travelocity had better do something about it!

Posted by on Oct 10, 2019

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5 out of 5
Wasn’t as modern as I expected for the location. The desk were older, the shower head was too small. Didn’t use the stove, but it too seemed a bit small

Posted by on Jul 16, 2019

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Comment from Hotel Management

Jul 17, 2019 by Hotel Management

Thank you for staying with us and for taking the time to post a review. We are sorry our hotel did not meet your expectations. We will share your feedback with appropriate individuals in our organization as we begin formulating plans for future updates. However, from your ratings, we are glad you had an otherwise pleasant stay. We value your comments and hope to see you again soon on your next trip this way. Sincerely, Hotel Management

4 out of 5
Location is great to soccer park, grocery store and shops.

Posted by on May 26, 2019

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Comment from Hotel Management

May 26, 2019 by Hotel Management

It was wonderful to read your review and find out how much you enjoyed your stay with us. We are happy that our location was perfect for your needs and helped make your visit to the area a total success. Thank you very much for sharing your experience so future guests can see what makes the Extended Stay America an excellent choice. Sincerely, Hotel Management

4 out of 5
Staff was polite and explained everything up front such as you need to exchange towels out as room service doesn't come every day. Room was very spacious and mostly clean (desk was a bit sticky). Bathroom was spacious and clean. Only heard noise when neighbors were very loud (kids jumping up and down upstairs) but otherwise not much outside noise heard.

Posted by on May 20, 2019

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Comment from Hotel Management

May 21, 2019 by Hotel Management

Thank you for taking the time to review your visit. We're glad to know you were pleased with the service provided by our front desk associates and that you liked your well-appointed room. However, we're sorry the noise you experienced from the other guests of the hotel. We hope this did not overshadow your otherwise positive stay with us, and we look forward to seeing you again soon. Sincerely, Hotel Management

About the Extended Stay America Suites Kansas City Overland Park Quivi

Location 10750 Quivira Rd, Overland Park, KS 66210

Property Features

Free breakfast is served daily. Public spaces have free WiFi. Event space at this hotel measures 240 square feet (22 square meters). The business-friendly Extended Stay America Suites Kansas City Overland Park Quivi also features laundry facilities, complimentary use of a nearby fitness facility, and a front desk safe. Self parking is free. This Overland Park hotel is smoke free.

  • 1 building
  • 119 guestrooms or units
  • 3 levels
  • 240 sq ft of conference space
  • 22 sq m of conference space
  • Built in 1997
  • To-go breakfast (free)
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Extended Stay America Suites Kansas City Overland Park Quivi offers 119 accommodations with coffee/tea makers and irons/ironing boards. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

This property is managed by a professional host

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host.This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 every 7 days

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Hotel Overland Park Kansas City
  • Extended Stay America Kansas City Overland Park
  • Extended Stay America Kansas City Overland Park Aparthotel
  • Extended Stay Overland Park
  • Overland Park Extended Stay
  • Extended Stay America Kansas City Overland Park Hotel
  • Overland Park Extended Stay
  • Extend Stay America Kansas Ci
  • Extended Stay America Kansas City Overland Park

You should know

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.