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"Clean place, did smell like incents. Could have done with out that " More

By a verified traveler on Fri 16 Oct 2020

Hotel Description

Hotel near Overland Park Convention Center in Overland Park

In suburbs

You'll be within half a mile (1 km) of Overland Park Convention Center and 2 miles (3 km) of Towne Center Plaza with a stay here. Also, Corporate Woods is within 3 miles (5 km) and Museum at Prairiefire is within 6 miles (10 km).

Round-the-clock service

This hotel doesn't skimp on freebies - guests receive free WiFi and free self parking. Free parking and luggage storage are also offered on site.

Free WiFi, kitchens

The 126 guestrooms feature well-equipped kitchens with refrigerators, stovetops, and microwaves, as well as flat-screen TVs with cable channels. Other amenities include free WiFi, pillowtop beds, and coffee/tea makers. Housekeeping is available on request.

Studio, 1 Queen Bed, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
$50* Per night/room Jul 20 - Jul 21

Studio, 1 Queen Bed, Accessible, Non Smoking

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Suite, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 4 Max

Studio, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Extended Stay America - Kansas City - Overland Park-Nall Ave ratings based on 14 Verified Reviews

Review Summary
3.4 out of 5 3.5 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for Extended Stay America - Kansas City - Overland Park-Nall Ave

Everyone (9) Family (1)
1 out of 5
My sheets were covered in dog fur. I dont think they changed the sheets just made the bed. The room smelled like wet dog and something. The floor was dirty obviously it was not swept or mopped. There was hair in the bath tub and sink. There was blood on my pillow case and pillow I took it back to the front desk and ask for a different 1 and told them about my issues and I was dismissed. Didn't get different sheets they handed me a pillow and pillow case I had to put it on myself. It was gross too so didn't use it either. When I checked in the front desk lady was upset cause she was suppose to be leaving and did not listen to me she over charged me for my room and I still have yet to get my refund for that. I will NEVER stay here again!!

Posted by on May 3, 2021

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Comment from Hotel Management

May 5, 2021 by Hotel Management

Thank you for your review. We sincerely apologize for the cleanliness issue you encountered in your room. Your feedback has been discussed with our housekeeping team to ensure we are diligent in our efforts moving forward. We are also sorry you did not experience the best of our staff. We will bring your concerns to the attention of our associates as we continuously strive to improve. Please revisit us so we can make it up to you. Sincerely, Hotel Management

5 out of 5
Clean place, did smell like incents. Could have done with out that

Posted by on Oct 16, 2020

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Comment from Hotel Management

Oct 17, 2020 by Hotel Management

Thank you for choosing Extended Stay America. We are pleased to know you liked your comfortable suite. We appreciate your review and hope to welcome you back soon. Sincerely, Hotel Management

4 out of 5
There were not cups in the room. No extra towels were delivered when staying more than one day. And no one at the desk to ask for additional towels

Posted by on Feb 12, 2020

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Comment from Hotel Management

Feb 13, 2020 by Hotel Management

We appreciate your review. We certainly apologize for any miscommunication regarding our dishware policy. Our front desk team makes every effort to communicate details on our amenities during check-in, and it appears as if we failed to share information on the availability of our dishes. To ensure cleanliness for every guest, we keep the dishware at our front desk and our team is happy to deliver them to the guest's suite. We have shared your comments with our team for improvement. We also regret the disappointment you had with our front desk service. We hope to welcome you back to our hotel soon. Sincerely, Hotel Management

1 out of 5
The front desk ran my credit again when I had already paid for my room online. When I asked why she was running my card again she said she wasn't. The room stank and the bathroom was filthy, hairs and mold in the shower and stained towels. Overland Park is a nice area of Kansas City, but this hotel is nasty and they will try to rip you off. When I called back and demanded a refund of the double charge for my room which they said they weren't doing, they said it would take a few weeks to get back to me about it and to keep checking my card. So far no refund. I'm reporting fraud to VISA and Travelocity. Get this nasty hotel off your website.

Posted by on Oct 17, 2019

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5 out of 5

Posted by on Oct 13, 2019

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3 out of 5

Posted by on Jul 27, 2019

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5 out of 5

Posted by on Mar 13, 2019

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Comment from Hotel Management

Apr 18, 2019 by Hotel Management

Thank you for your fantastic rating. We're pleased you stayed at Extended Stay America and even more pleased you were completely satisfied. We look forward to having you as our guest again soon. Sincerely, Hotel Management

4 out of 5
Clean hotel and helpful staff. Breakfast is very minimal (coffee and granola bars/muffins). Overall, a good place to stay for the cost.

Posted by on Dec 23, 2018

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Comment from Hotel Management

Dec 24, 2018 by Hotel Management

Thank you for being our guest at Extended Stay America. It’s a pleasure to know you were impressed with our courteous associates and were happy with our affordable rates. Also, your feedback will be shared with our Brand Leaders to determine new breakfast offerings. On behalf of everyone here, we invite you to revisit us. Sincerely, Hotel Management

3 out of 5

Just OK

Pros: The overall condition of the place seemed nice.
Cons: Breakfast, wifi speed, dishes, smell, and more comfortable beds.
Location: Location was fine, but it was really close to the interstate on ramp, so during rush hour it took longer to get parked.
Overall, this place was just OK. It wasn't the best place I have stayed, but it wasn't the worst. There are hotels close by which provide a much better value. I was disappointed in the breakfast options which only included oatmeal packets and granola bars. The staff was friendly, but I was checked in rather quickly and none of the amenities were explained to me. I had to go back to the front desk and ask which wifi to connect to. The wifi wasn't very good either. The free version only connected at 500k, and if you wanted high speed, it cost extra. The room sort of smelled like a locker room as well. I liked the idea of having a fridge and stove so I could make my own meals if I wanted, but they didn't have any dishes, so it was pointless. And the bed wasn't very comfortable, and it looked like they just did a quick clean of the place since the last occupant. I stayed for two days and they didn't clean my room during my stay either. As I read this, it sounds worse than it was, but I probably won't stay here again.

Posted by , from Nebraska on Nov 17, 2016

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4 out of 5
The hotel was OK. Air-conditioning was not on when we got to the room on the 95° day. Room could've used a good sweeping or vacuuming. Otherwise things looked in good shape

Posted by on Jun 16, 2016

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About the Extended Stay America - Kansas City - Overland Park-Nall Ave

Location 5401 W 110th St, Overland Park, KS 66211

Property Features

Extended Stay America - Kansas City - Overland Park-Nall Ave offers its guests coffee/tea in a common area, laundry facilities, and discounted use of a nearby fitness facility. Event space at this hotel measures 0 square feet (0 square meters). Public spaces have free WiFi. The business-friendly Extended Stay America - Kansas City - Overland Park-Nall Ave also features a front desk safe and an elevator. Free self parking is available. This Overland Park hotel is smoke free.

  • 126 guestrooms or units
  • 3 levels
  • 0 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1998
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Full-sized refrigerator/freezer
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking

Transport

  • Airport: Kansas City International Airport (MCI) (57.4 km / 35.6 mi)
  • Parking: Free self parking and extended parking

Room Amenities

Extended Stay America - Kansas City - Overland Park-Nall Ave offers 126 accommodations with coffee/tea makers and irons/ironing boards. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and hair dryers can be requested.

  • In-room kitchen
  • Pillowtop beds
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Refrigerator (full size)
  • Microwave
  • Stove
  • Coffee maker
  • Kitchenware
  • Shower and tub combination
  • Housekeeping (on request)
  • Local calls (free)
  • Hair dryer available
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Visual alarms in hallways
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Handrails in stairways
  • Wheelchair accessible parking
  • In-room accessibility
  • Braille or raised signage
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

This property accepts credit cards only for all bookings where payment for the stay will be made on site instead of at the time of booking, and for all onsite purchases. Cash is not accepted.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: USD 25 per pet, per day (maximum USD 150 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts credit cards. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer; masks are required in public areas.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Masks are compulsory at the property
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per day (maximum USD 150 per stay)
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Extended Stay America Kansas City Overland Park-Nall Ave
  • Extended Stay America Park-Nall Ave
  • Extended Stay America Kansas City Overland Park Nall Ave
  • Extended Stay America Park-Nall Ave Hotel Kansas City Overland
  • Extended Stay America Park-Nall Ave
  • Extended Stay America Kansas City Overland Park Nall Ave
  • Extended Stay America Kansas City Overland Park Nall Ave
  • Extended Stay America Kansas City Overland Park-Nall Ave Hotel
  • Extended Stay America Park-Nall Ave Hotel
  • Extended Stay America Kansas City Overland Park-Nall Ave

You should know

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.