I booked this condo based off of the reviews! The most disturbing thing, we never had hot water at all, not even warm, in the kitchen. Not for the sink or the dishwasher. Which concerned me with cleanliness of the kitchen utensils. There was hot water in the bathroom.The smart tv didn't connect to the Wi-Fi to stream anything. The Wi-Fi is terrible in this condo. I first called Coldwell, who manages this condo. They told me, the resort handles the Wi-Fi. I reached out to the resort, and they told me they have nothing to do with the Wi-Fi and this unit. So, by this time, I am on night three with no smart tv. It is barely after 5pm, (5:13pm to be exact) and I call the Coldwell management company again. It is after hours. So, the next morning at about 9:10am a lady returns my calls (even though the night before I called their "emergency line".A few other things that were disturbing, is the cleaner definitely does not check or clean the rubber inside of the washing machine. The entire rubber seal was lined with mold. Right after I started the washing machine, I hit pause to open it and add an item, the foulest smell came out. The showerhead was filled with mold in every hole in the showerhead (we did have to clean this ourselves).The coffee pot was rusted, where the coffee fills into the pot; grossed me out. Overall, the floor and kitchen drawers were just not very clean. Visible roach traps on floor in kitchen. We did kill 3 cockroaches. This condo seemed neglected.