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4.5 out of 5

"Great location and very clean with friendly helpful staff. No coffee available as machine was broken. Otherwise good easy choices for the included ... " More

By a verified traveler on Wed 17 Nov 2021

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Hotel Description

Enjoy 9 beach bars at this Kailua-Kona hotel

Close to the beach

Within a 5-minute walk of this Kailua-Kona hotel, you'll find Kona Inn Shopping Village and Mokuaikaua Church. Hulihee Palace and Kailua-Kona Wharf are also within half a mile (1 km).

Free breakfast

The hotel's outdoor pool, gym, and 9 beach bars are among the featured amenities. Traveling on business? Take advantage of the business center and free WiFi in public areas. Enjoy the spa tub and free continental breakfast each morning.

Free WiFi, refrigerators

Featuring conveniences like refrigerators and microwaves, the 75 guestrooms also offer free WiFi and flat-screen TVs with satellite channels. Other amenities include coffee/tea makers, free local calls, and free bottled water.

Standard Room, 1 King Bed, Accessible (Hearing, Mobility)

Bed Count 1 King Bed Maximum Occupancy 2 Max
$229* Per night/room Dec 15 - Dec 16

Suite, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Suite, 1 King Bed, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Suite, 1 Twin Bed, Accessible (Mobility)

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Suite, 1 Twin Bed, Accessible (Hearing)

Bed Count 1 Twin Bed Maximum Occupancy 6 Max

Room, 2 Double Beds, Accessible (Hearing)

Bed Count 2 Full Beds Maximum Occupancy 6 Max

Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel ratings based on 21 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

Everyone (9) Couples (4) Family (8)
5 out of 5
Great location and very clean with friendly helpful staff. No coffee available as machine was broken. Otherwise good easy choices for the included breakfast. Also used small gym. Very clean and tv available to watch during workout. All very pleasant.

Posted by on Nov 17, 2021

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Comment from Hotel Management

Nov 24, 2021 by Pia

Aloha Bonnie, Thank you for sharing your feedback with us. Please accept my apology about not having coffee. I am happy that you enjoyed the rest of your stay. We hope to welcome you back in the future. Mahalo,

5 out of 5
Perfect transition hotel till our air bnb stay began Mahalo

Posted by on Oct 30, 2021

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Comment from Hotel Management

Nov 1, 2021 by Pia

Aloha William, Thank you for choosing us to stay before your bnb. I am happy to hear that you enjoyed your stay with us. Mahalo

2 out of 5
Very friendly and responsive staff. We needed extra linens for the sofa bed and they responded right away. We also had a problem with the safe - the battery was low and it started beeping at 1am. After two hours of non-stop beeping, we called the staff and were able to move us to a new room. Very clean and relatively new - seemed like it was remodeled recently.

Posted by on Aug 2, 2021

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Comment from Hotel Management

Sep 19, 2021 by Pia

Aloha Eduardo, Thank you for your recent stay with us and for your kind feedback. I am very happy to hear that the staff took care of you during your stay. We hope to welcome you back to our property in the near future. Mahalo,

5 out of 5
Front desk staff was amazing they taker of us very well, Large rooms all the amenities in good shape ant the best part the hot tub and the swimming pool, Everything was walking distance, the beach, shops, restaurants, farmers market, my family and I we had the nest Vacation ever, thank you Holiday Inn express and suites.

Posted by on Jul 28, 2021

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Comment from Hotel Management

Jul 28, 2021 by Pia

Aloha, Thank you for your feedback and the mentioned of our front desk staff. We are very happy to hear that you enjoyed your stay. We are looking forward to welcome you back i n the future. Mahalo,

5 out of 5
Great, convenient location. Clean rooms. Very quiet.

Posted by on Jun 27, 2021

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Comment from Hotel Management

Jun 28, 2021 by Pia

Thank you for sharing your feedback with us. We hope to welcome you back in the future. Mahalo,

1 out of 5
To whom it may concern...Had a horrible experience here at holiday inn express Kona. We saw bugs and cockroaches which I took pictures and videos of to document as proof. Did not expect this type of stay from a reputable hotel chain. Disgraceful.

Posted by on May 5, 2021

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Comment from Hotel Management

May 18, 2021 by Pia

Aloha, Thank you for your current stay with us and for taking the time to share your feedback. I sincerely apologize that we fail to provide you with an exceptional experience. We will use your feedback to improve our service. Sincerely,

5 out of 5

Posted by on Apr 17, 2021

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Comment from Hotel Management

Jun 1, 2021 by Pia

Aloha, Thank you for your past stay with us. We hope to welcome you back in the future. Mahalo,

5 out of 5
Convenient located in kona, due to Covid limited amenities

Posted by on Oct 6, 2020

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4 out of 5

Posted by on Jun 14, 2020

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Comment from Hotel Management

Jun 22, 2020 by Holiday Inn Staff

Mahalo for your feed back

5 out of 5
In the heart of Kona...walking distance to numerous fun and exciting places

Posted by on Jan 20, 2020

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About the Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel

Location 75-146 Sarona Ln, Kailua-Kona, HI 96740

Property Features

Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel offers its guests an outdoor pool, a spa tub, and a fitness center. You can unwind with a drink at one of the 9 beach bars. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. There's an onsite business center. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis. This Kailua-Kona hotel is smoke free.

  • 75 guestrooms or units
  • 3 levels
  • 9 bars on the beach
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Express Hotel & Suites Kailua-Kona, an IHG Hotel offers 75 air-conditioned accommodations with safes and complimentary bottled water. 42-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Kailua-Kona hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Scuba diving nearby

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 2:00 AM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - W66529981-01

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code. The tax ID number is W66529981-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available for breakfast. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • State tax ID - W66529981-01
  • Individually-wrapped food options are available for breakfast

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: USD 10.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Hotel Kailua-Kona
  • Holiday Inn Express Kailua-Kona
  • Holiday Inn Express Hotel & Suites Kailua-Kona Hawaii
  • Holiday Inn Express Hotel Suites Kailua Kona
  • Inn Express KailuaKona
  • Holiday Inn Express Hotel Suites Kailua Kona

You should know

  • Pool access available from 8:00 AM to 10:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.