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citizenM New York Times Square

4.0 star property
4-star boutique hotel near Broadway

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citizenM New York Times Square

Photo gallery for citizenM New York Times Square

Bar (on property)
Building design
King Room | View from room
Lobby sitting area
Property amenity

Overview of citizenM New York Times Square

Reviews
9.2

Wonderful

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • GymGymGym
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
218 West 50th Street, New York, NY, 10019
  • Popular LocationBroadway1 min walk
  • Popular LocationTimes Square3 min walk
  • Popular LocationRockefeller Center9 min walk
  • AirportNew York, NY (JFK-John F. Kennedy Intl.)55 min drive

Room options

View all photos for King Room

King Room | View from room

King Room

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Room - City View

King Room - City View | View from room

King Room - City View

  • 151 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn New York Times Square South
Pet friendly
Free WiFi
Air conditioning
Gym
4.5 out of 5, Wonderful, (2849)
The price is $529
per night
$610 total
includes taxes & fees
May 15 - May 16
Hilton Garden Inn New York Times Square South

About the neighborhood

New York

City center stay.At this Manhattan hotel, you'll be well placed to visit Broadway and Times Square, both within a 5-minute walk. Radio City Music Hall and Rockefeller Center are also within half a mile (1 km).

What's nearby

  • Broadway - 1 min walk
  • Times Square - 3 min walk
  • Rockefeller Center - 9 min walk
  • Madison Square Garden - 18 min walk
  • Manhattan Cruise Terminal - 20 min walk

Getting around

  • 50 St. Station (Broadway) - 1 min walk
  • Grand Central - 42 St. Station - 17 min walk
  • John F. Kennedy Intl. Airport (JFK) - 56 min drive

Restaurants

  • Junior's Restaurant & Bakery - 49th St - 2 min walk
  • Beast & Butterflies - 2 min walk
  • McDonald's - 2 min walk
  • Ellen's Stardust Diner - 2 min walk
  • Nothing Really Matters - 1 min walk

About this property

citizenM New York Times Square

4-star boutique hotel near Broadway
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business center and coworking spaces are available.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM New York Times Square.

Smoking is allowed in designated areas at this 4-star New York hotel (fines may apply for smoking in non-smoking areas).

  • 1 building
  • 230 guestrooms or units
  • 17 levels
  • Built in 2014
  • Deli
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM New York Times Square offers 230 accommodations with tablet computers and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with digital channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Hand-held showerhead
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • iPod dock
  • Smart TV with digital channels
  • Tablet computer

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's citizenM mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 21.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - MRMDUS33
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). The tax ID number is MRMDUS33. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Hotel New York Times Square
citizenM New York Times Square
citizenM New York Times Square Hotel
citizenM Times Square Hotel
citizenM Times Square
citizenM New York Times Square Hotel
citizenM New York Times Square New York
citizenM New York Times Square Hotel New York

Frequently asked questions

How close is citizenM New York Times Square to the airport?

CitizenM New York Times Square is 2.6 mi (5-min drive) away from the New York, NY (NYS-Skyports Seaplane Base) airport, the closest popular airport to the property.

How much does it cost to stay at citizenM New York Times Square?

As of May 1, 2024, prices found for a 1-night stay for 2 adults at citizenM New York Times Square on May 12, 2024 start from $229.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does citizenM New York Times Square have an airport shuttle?

Airport shuttle services are not available at citizenM New York Times Square.

Does citizenM New York Times Square offer free breakfast?

Free breakfast isn’t provided at citizenM New York Times Square, but buffet breakfast is offered for a fee of USD 21.00 per person. It's available every day from 6 AM to 11 AM.

Is there a casino at citizenM New York Times Square?

No, there is no casino at this hotel, but Resorts World Casino (22-min drive) is nearby.

What time is check-in at citizenM New York Times Square?

Check-in start time: 2:00 PM; Check-in end time: midnight.

Is there free parking at citizenM New York Times Square?

Free parking is not available at this hotel.

Does citizenM New York Times Square have a pool?

CitizenM New York Times Square does not have a pool.

Does citizenM New York Times Square have a restaurant?

CitizenM New York Times Square is home to CanteenM - open 24/7, which features vegetarian cuisine.

Does citizenM New York Times Square have a spa?

There are no spa services available at this hotel.

How close is citizenM New York Times Square to downtown New York?

CitizenM New York Times Square is 3.6 mi away from New York.

citizenM New York Times Square Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 786 out of 1093 reviews" "
Rating 8 - Good. 219 out of 1093 reviews" "
Rating 6 - Okay. 41 out of 1093 reviews" "
Rating 4 - Poor. 29 out of 1093 reviews" "
Rating 2 - Terrible. 18 out of 1093 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Rosann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of NYC and the theater district!
Stayed 1 night in Jan 2024

10/10 Excellent

Christie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Top ratings for this hotel. Need a hotel in the center of things (Time Square) but far enough not to be affected by the chaos, look no further. The hotel is beautifully designed very cozy feeling and the staff are very accommodating. If I go again, will stay with them again.
Stayed 4 nights in Jan 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

4/10 Poor

Alycia

Disliked: Cleanliness
Went here with high hopes because of the reviews. The location was great in proximity to theaters. Check in was fine, but it all ended there. The carpets in the hallways were filthy and did not get vacuumed during our entire stay. The room has areas of being dirty; a sticky substance on the remote, finger marks all over the shower. Everything is controlled by an iPad which at first seemed cool, until it didn’t work and lights were either off or bright as heck. The tv apps weren’t working either. It was all very frustrating. Housekeeping never came, even though we did not choose to bypass it. Overall, people were not that helpful or friendly. Will not go back.
Stayed 2 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Robert

Stayed 2 nights in Jan 2024

8/10 Good

Haylee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, newer hotel with great tech and beautiful common areas and rooms. It is noisy with traffic and people in the hotel. In room bathroom was interesting- much like a capsule- no fan and no noise barrier, and the shoer water goes everywhere. A little awkward.
Stayed 1 night in Jan 2024

10/10 Excellent

Raj, Wynnewood

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a convenient midtown location at a value price.
Stayed 1 night in Jan 2024

10/10 Excellent

Kayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Dec 2023