2/10 Terrible
Fahim
May 18, 2024
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT BOOK YOUR STAY WITH THIS PLACE!
Absolutely attroucious hotel I have ever stayed at, if you even want to call it a hotel. If I could rate this place a 0 i really would. Even then it would be an understatement. Do not recommend staying at to say the least. The absolute horror you will experience when it comes to cleanliness, the toilet isnt even attached to the floor properly and it moves around when u sit on it, with the seat coming off. When you flush the toilet the sewage water is coming out the bottom of the toilet sides. We woke up to a cockroach in our room. I hope that paints the picture enough for you all.
When we first checked into the hotel room we came in to find the room blazing hot with the heating on full blast not to mention it was a very hot day as it was. The have an AC in the room that does not work. The customer service is very bad. After we complained about the above mentioned the clerk Abdurahman had the audacity to say we can give you another room which you have to pay extra for.
I was livid at the cheek this clerk had and told him your basic necessities advertised on your post have not even scratched the surface and he saw this and assured me that all issues will be sorted by the next morning to which nothing came of it. I believe they just say that they will solve it to deescalate the situation and not actually solve it.
I want my money back!
This review is not allowing me to add photos. Contact me back so I can add all the evidences!
Fahim
Stayed 3 nights in May 2024