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Balu Hotel

2.0 star property
Hotel near Isla Mujeres Ferry Terminal in Isla Mujeres

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Photo gallery for Balu Hotel

Exterior
Basic Double Room, Balcony, Ocean View | 1 bedroom, free WiFi
Basic Double Room, Balcony, Ocean View | 1 bedroom, free WiFi
Exterior
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pool
  • Pet friendly
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Av Jurez SM 01 MZ 08 LT 08, Isla Mujeres, QROO, 77400
  • Isla Mujeres Ferry Terminal
    ‪2 min walk‬
  • North Beach
    ‪8 min walk‬
  • Dolphin Discovery
    ‪6 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪69 min drive‬

Room options

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, free WiFi

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room, Balcony, Ocean View

Basic Double Room, Balcony, Ocean View | 1 bedroom, free WiFi

Basic Double Room, Balcony, Ocean View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Shared Dormitory

1 bedroom, free WiFi

Basic Shared Dormitory

  • Sleeps 1
  • 2 Twin Bunk Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | 1 bedroom, free WiFi

Basic Shared Dormitory

  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Basic Shared Dormitory

Basic Shared Dormitory | 1 bedroom, free WiFi

Basic Shared Dormitory

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 4 Twin Bunk Beds

View all photos for Basic Shared Dormitory

1 bedroom, free WiFi

Basic Shared Dormitory

  • Sleeps 1
  • 2 Twin Bunk Beds

About the neighborhood

Isla Mujeres

Centro - Supmza 001 stay.You'll be steps from Isla Mujeres Ferry Terminal and within a 10-minute walk of North Beach with a stay at this Centro - Supmza 001 hotel. Ultramar Ferry Puerto Juárez and Langosta Beach are also in the region.

What's nearby

  • Isla Mujeres Ferry Terminal - 2 min walk - 0.1 miles
  • Miguel Hidalgo - 3 min walk - 0.2 miles
  • North Beach - 8 min walk - 0.5 miles
  • Isla Mujeres Cemetery - 9 min walk - 0.5 miles
  • Dolphin Discovery - 6 min drive - 3.3 miles

Restaurants

  • ‪Muelle 7 - ‬6 min walk
  • Vinales Grill
  • ‪Cafe Mogagua - ‬5 min walk
  • ‪Luna Grill - ‬4 min walk
  • ‪MARINA BARTOLOMÉ - ‬2 min walk

About this property

Balu Hotel

Hotel near Isla Mujeres Ferry Terminal in Isla Mujeres
As a guest of Balu Hotel , you'll find an outdoor pool, a rooftop terrace, and a library. Public spaces have free WiFi. Balu Hotel also features tour/ticket assistance and a front-desk safe.

Smoking is allowed in designated areas at this Isla Mujeres hotel.

  • 10 guestrooms or units
  • Terrace on the roof
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Library
  • Smoking in designated areas
Balu Hotel offers 10 accommodations with air conditioning. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Bathrooms include showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Property amenities

Family friendly

  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • Library
  • Outdoor pool

Accessibility

  • No elevator

Room amenities

Bathroom

  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 1 pets

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 25 per accommodation, per stay

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. No onsite parking is available. This property accepts Visa, Mastercard, and cash.

Frequently asked questions

Does Balu Hotel have an airport shuttle?

Airport shuttle services are not available at Balu Hotel .

How close is Balu Hotel to the beach?

This hotel is a short 9-minute walk from North Beach and 13-minute walk from Cocal Beach. Don't forget your sunscreen!

Does Balu Hotel offer free breakfast?

Balu Hotel does not offer free breakfast.

Is there a casino at Balu Hotel ?

No, there is no casino at this hotel, but PlayCity Casino (8.3 mi) and Royal Yak Casino and Sports Book (9.1 mi) are nearby.

What time is check-in at Balu Hotel ?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

Is there free parking at Balu Hotel ?

Free parking is not available at this hotel.

Does Balu Hotel have a pool?

Balu Hotel features an outdoor pool.

Does Balu Hotel have a spa?

There are no spa services available at this hotel.

How close is Balu Hotel to downtown Isla Mujeres?

Balu Hotel is 1.4 mi away from Isla Mujeres.

Balu Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 5 out of 8 reviews
Rating 8 - Good. 1 out of 8 reviews
Rating 6 - Okay. 0 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

8.0/10

Cleanliness

7.0/10

Staff & service

9.4/10

Amenities

6.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and well kept for the price.
Stayed 1 night in Aug 2025

4/10 Poor

Juana

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s wasn’t good for me
Stayed 6 nights in Jun 2025

10/10 Excellent

Alexane

Traveled with partner
Liked: Cleanliness, amenities
J’ai passé un excellent séjour avec mon copain. Le personnel est adorable, la chambre est impeccable et la piscine super agréable !! Je recommande fortement ☺️
Stayed 1 night in May 2025

8/10 Good

Carlos Alberto

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
El hotel es justamente como se ve en las fotos, los detalles de madera en los balcones, la alberca, la habitación estaba limpia y tenía aire acondicionado. Precio accesible acorde a lo que recibimos. En cuanto a las áreas de mejoras, la regadera acumulaba el agua debido a que el declive estaba al lado contrario de la coladera. Y quizá la terraza en el techo podría estar mejor adecuada y estaría súper genial si lo acondicionaran mejor. Pero en general fue buena experiencia en la estancia. Cerca del ferry y no muy lejos de playa norte. Solo está un poco escondido.
Stayed 1 night in Jul 2025

10/10 Excellent

Jean François

Traveled with family
Liked: Amenities
Perfecto
Stayed 1 night in Jul 2025

10/10 Excellent

Guillermina

Liked: Cleanliness, staff & service, property conditions & facilities
muy buena relación precio-calidad. muy buena ubicacion
Stayed 1 night in Jul 2025

2/10 Terrible

LUIS FERNANDO

Disliked: Cleanliness, staff & service, property conditions & facilities
Pésimo servico al cliente, mala atención.
Stayed 1 night in May 2025

10/10 Excellent

Nils

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025