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Holiday Inn Houston S - Nrg Area - Medical Center, an IHG Hotel

3-star property
8111 Kirby Dr, Houston, TX 1-855-201-7819
3.7 out of 5
Good!
See all 15 travelocity Reviews

"I think the hotel has been used or become old because of disinfecting it during the pandemic. " More

By a verified traveler on Sat 16 Oct 2021

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Hotel Description

3-star hotel in Astrodome

In Houston

Within a 10-minute walk of this Astrodome hotel, you'll find NRG Park and NRG Stadium. NRG Center and NRG Arena are also within 2 miles (3 km).

Free area shuttle

This hotel features a restaurant, an outdoor pool, and a bar/lounge. Traveling on business? Take advantage of the business center and free WiFi in public areas. A free area shuttle is offered as well.

Free Internet, refrigerators

Featuring conveniences like refrigerators and microwaves, the 238 guestrooms offer free WiFi and free wired Internet, as well as flat-screen TVs with cable channels. Minibars, room service, and coffee/tea makers are also available.

Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 3 Max
$114* Per night/room Nov 2 - Nov 3

Room, 1 King Bed, Accessible, Non Smoking (Mobility Tub)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Double Beds, Accessible, Non Smoking (Mobility Tub)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible, Non Smoking (Mobility Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 3 Max

Holiday Inn Houston S - Nrg Area - Medical Center, an IHG Hotel ratings based on 15 Verified Reviews

Review Summary
3.7 out of 5 3.5 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Houston S - Nrg Area - Medical Center, an IHG Hotel

Everyone (7) Couples (3) Family (4)
4 out of 5
I think the hotel has been used or become old because of disinfecting it during the pandemic.

Posted by on Oct 16, 2021

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Comment from Hotel Management

Oct 18, 2021 by Naomi

We value your opinion. We hope that our customers keep faith in us to know that we've been upgrading under bunch of projects going on at the same time. Stay with us to see a better one.

3 out of 5
Los baños no funciona bien

Posted by on Sep 20, 2021

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Comment from Hotel Management

Sep 28, 2021 by Management

Dear Guest, I would like to extend my sincerest apology for the inconvenience. Thank you for sharing your feedback with us. It is feedback like this that we learn from and use to improve on. Again, I truly apologize. We hope you give our property another chance in the future.

1 out of 5
We get in our room and the floors were sticky and the toilet was full of pee and toilet paper. We called down and was left on hold for 10 minutes because there was only one overwhelmed person checking people in and it was a long line. Finally, they came to clean it but the floors were still sticky after they "cleaned" it. When we finally decide to go to bed, we found crumbs and dirt in it! The bathroom door has no lock, just a pull handle pocket door. The tub is supposed to be for disabled individuals but was extremely slick. We woke up to a bill for parking in their lot too.

Posted by on Aug 8, 2021

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Comment from Hotel Management

Sep 8, 2021 by Quentin- Front Office Manager

We are sorry to hear about your experience with us, we send our deepest apologies for the condition of your room we have addressed those housekeeping and solved all issues We do however charge for parking due to our proximity to NRG STADIUM

4 out of 5

Posted by on Apr 17, 2021

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4 out of 5
The room we stayed in was clean. Frint desk Staff was nice and welcoming.

Posted by on Feb 13, 2021

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Comment from Hotel Management

Feb 14, 2021 by Kenneth Gauck

Thank you for staying with us and sharing your feedback.

2 out of 5
I’ve stayed here several times and had a great experience, but this last stay wasn’t. Yesterday I had to take cold shower. This morning I couldn’t shower cause the water was so dirty. No good.

Posted by , from Nacogdoches, Tx on Jun 19, 2020

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3 out of 5
No complimentary breakfast. $7/day (+ tax and”fees”, of course) to park

Posted by on Dec 29, 2019

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Comment from Hotel Management

Dec 30, 2019 by Kenneth Gauck

Thank you for staying with us and sharing your feedback.

5 out of 5

Posted by on Dec 18, 2019

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Comment from Hotel Management

Dec 23, 2019 by Kenneth Gauck

Thank you for staying with us and sharing your feedback.

4 out of 5
Adjacent to Nrg ... very close to restaurants . The staff are very accommodating

Posted by on Jul 25, 2019

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Comment from Hotel Management

Jul 25, 2019 by Kenneth Gauck

Thank you for staying with us and sharing your feedback.

5 out of 5

Posted by on Feb 19, 2019

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Comment from Hotel Management

Apr 1, 2019 by Kenneth Gauck

Thank you for staying with us and sharing your feedback.

About the Holiday Inn Houston S - Nrg Area - Medical Center, an IHG Hotel

Location 8111 Kirby Dr, Houston, TX 77054

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and a meeting room. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3000 square feet (279 square meters). An outdoor pool, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Houston S - Nrg Area - Medical Center, an IHG Hotel. A free area shuttle within 3 mi is available. Limited parking is available for a fee and is offered on a first-come, first-served basis. Smoking is allowed in designated areas at this 3-star Houston hotel.

  • 238 guestrooms or units
  • 11 levels
  • 3000 sq ft of conference space
  • 279 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Business facilities
  • 1 conference room
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi
  • Free area shuttle
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Property shuttles: Free area shuttle within 3 mi
  • Parking: Self parking available for a surcharge

Room Amenities

Holiday Inn Houston S - Nrg Area - Medical Center, an IHG Hotel offers 238 air-conditioned accommodations with minibars and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Cable channels
  • Premium channels
  • Movies for purchase
  • Refrigerator
  • Microwave
  • Coffee maker
  • Housekeeping (daily)
  • Newspapers (free)
  • Local calls (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6 AM to 11:00 AM.

Trellis - This restaurant serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer. Contactless check-out is available. Individually-wrapped food options are available for breakfast. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA) and WELL Health-Safety Rating (IWBI).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property follows sanitization practices of WELL Health-Safety Rating (IWBI)
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitization practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cribs (infant beds) available
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.00 and USD 20.00 per person (approximately)
  • Self parking fee: USD 7.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Reliant Park Area
  • Holiday Inn Reliant Park Area Hotel
  • Holiday Inn Reliant Park Area Hotel Houston
  • Holiday Inn Reliant Park Area Houston
  • Holiday Inn Houston Reliant Park Area Hotel Houston
  • Holiday Inn Houston S Nrg Area Hotel
  • Holiday Inn S Nrg Area Hotel
  • Holiday Inn Houston S Nrg Area
  • Holiday Inn S Nrg Area
  • Holiday Inn Houston S Nrg Area Medical Center

You should know

  • Pool access available from 8 AM to 11 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.