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Wild Ginger Hotel

2.0 star property
Hotel near Hilo Farmers Market in Hilo

Choose dates to view prices

Photo gallery for Wild Ginger Hotel

Exterior
Superior Room | Living area
Property grounds
Free daily continental breakfast
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

Map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Hilo Farmers Market
    ‪10 min walk‬
  • Rainbow Falls
    ‪5 min drive‬
  • Port of Hilo
    ‪6 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | 1 bedroom, free rollaway beds, bed sheets

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • 192 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, free rollaway beds, bed sheets

Standard Room

7.6 out of 10
Good
(18 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(79 reviews)
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, free rollaway beds, bed sheets

Premium Room

  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory | 1 bedroom, free rollaway beds, bed sheets

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bunk Bed

About the neighborhood

Hilo

City center stay.A stay at this hotel places you within half a mile (1 km) of Hilo Farmers Market and 3 miles (5 km) of Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 miles (10 km).

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.6 miles
  • University of Hawaii at Hilo - 4 min drive - 2.2 miles
  • Rainbow Falls - 5 min drive - 1.9 miles
  • Port of Hilo - 6 min drive - 3.1 miles
  • Carlsmith Beach Park - 11 min drive - 4.8 miles

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪McDonald's - ‬11 min walk
  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto Hilo Bay - ‬11 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Pineapples Island Fresh Cuisine - ‬11 min walk

About this property

Wild Ginger Hotel

Hotel near Hilo Farmers Market in Hilo
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.

Languages

English

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  • Pool
  • Free WiFi
  • Laundry
  • Housekeeping
4.0 out of 5, Very Good, 1,009 reviews
$156 nightly
The price is $183
Jul 2 - Jul 3
Total includes taxes and fees
Hilo Reeds Bay Hotel

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

How close is Wild Ginger Hotel to the airport?

Wild Ginger Hotel is 5.1 mi (11-min drive) away from the Hilo Intl. Airport (ITO) airport, the closest popular airport to the property.

How much does it cost to stay at Wild Ginger Hotel?

As of Jul 1, 2025, prices found for a 1-night stay for 2 adults at Wild Ginger Hotel on Jul 2, 2025 start from $95.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wild Ginger Hotel have an airport shuttle?

Airport shuttle services are not available at Wild Ginger Hotel.

How close is Wild Ginger Hotel to the beach?

This hotel is 4.5 mi (12-min drive) from Onekahakaha Beach Park and 2.2 mi (5-min drive) from Honoli'i Beach. Don't forget your sunscreen!

Does Wild Ginger Hotel offer free breakfast?

Wild Ginger Hotel offers free continental breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Wild Ginger Hotel?

No, there is no casino at this hotel.

What time is check-in at Wild Ginger Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Wild Ginger Hotel?

This hotel offers free self parking.

Does Wild Ginger Hotel have a pool?

Wild Ginger Hotel does not have a pool.

Does Wild Ginger Hotel have a spa?

There are no spa services available at this hotel.

How close is Wild Ginger Hotel to downtown Hilo?

Wild Ginger Hotel is 1.6 mi away from Hilo.

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 290 out of 707 reviews
Rating 8 - Good. 146 out of 707 reviews
Rating 6 - Okay. 77 out of 707 reviews
Rating 4 - Poor. 62 out of 707 reviews
Rating 2 - Terrible. 132 out of 707 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Amber

Liked: Cleanliness, staff & service
A bit old and outdated, but quaint and great location!
Stayed 1 night in Mar 2025

6/10 Okay

Tanya

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The property was working on maintenance
Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Stayed here 20 years ago after Leon Russell concert at Palace Theatre. Still Charming, old style Hawaii. Took awhile for hot water to heat, cool water was invigorating. Grateful for fan in room. It’d been better if ceiling fan’s bright light was on different switch.
Stayed 1 night in Mar 2025

8/10 Good

Mary

Stayed 1 night in Mar 2025

6/10 Okay

Harold

Traveled with partner
All in all it was ok
Stayed 1 night in Mar 2025

4/10 Poor

Murla

Disliked: Staff & service, amenities, property conditions & facilities
The place is very old and in need of repair- which they appear to be working on. The room they gave us had no curtains and windows that would not close. They did move us to a room where these 2 things were taken care of but the rooms had no hot water. We were told we could shower in a lobby bathroom for hot water. They did provide a small breakfast in a comfortable area but would not stay here again.
Stayed 1 night in Mar 2025

2/10 Terrible

Deidre

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rat trap scammer hotel that stole my money!

Arrive at the property and from the outside it was a slum, a rat trap, totally unbelievably unkept, run down, unsightly, and filthy place! The room I was given was dirty and had stained sheets and filthy towels. I asked for my money back but was refused to be refunded the first day even after being shown two other unacceptable rooms. One room had a screen that was made 2-3 inches smaller than the window where lizards (on the island has Jackson’s camelians, geckos, mongoose, roaches etc.) and bugs, etc. could easily come in from a bamboo forest behind that room. Another room had mold and moss on the outside of the entire bathroom jealousies with a jealousy missing and openings in the screen/window. The ceiling fan light was burnt out and the room was obviously not cleaned because it had a paper bag with a used pizza box in it. I was shocked that hotels.com had a rating of 10 of 10 for this property. I’ve used hotels.com for well over 10 years and has never experienced such “False Advertisement.” This property scammed me out of my money because of their contract. There should be some recourse to having money stolen from me and others because of the horrible condition of places like this one. This is criminal… liars and stealers. No one should be subjected to having to pay for the first day for an unacceptably filthy rat trap hotel room that was totally unacceptable three times over (looked @ 3 rooms) which I did not and never would have ever!!!
Stayed 3 nights in Mar 2025

6/10 Okay

Michael

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed in a renovated room. the room itself was very nice and appointed well with a good mattress. there was a blanket but no sheet, just a bed sheet and blanket. no A/C - but didn't matter with a fan and windows open at night in hilo - very comfortable (and i sleep hot). the bathroom has a screen opening you can't shut - you will hear birds and frogs! the grounds and façade of the hotel are terrible so just be ready when you pull in because it looks dumpy. the staff was friendly. A big pro was I was a 5-10 min walk from Friday night market and restaurants so it was nice to not have to drive to get food and drinks. overall I recommend but know that it is old school property with few amenities but a good room for the price.
Stayed 1 night in Mar 2025

2/10 Terrible

Suzanne

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Trina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it. It is nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Maria Luisa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staffs are nice.
Stayed 3 nights in Feb 2025

2/10 Terrible

Jodi

Traveled with partner
Disliked: Property conditions & facilities
If I could are the hotel 0 stars, I would. The check in staff were very friendly. But….the shower faucet was a vise grip. The tile looked gross. No blanket, only 1 sheet. The windows did not close, so we heard the traffic from the highway on the backside of the hotel all night. The walls are paper thin, so we heard a screaming kid for hours. We would never stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Lindsey

Stayed 1 night in Feb 2025

4/10 Poor

karen

Business traveler
Liked: Staff & service
Disliked: Amenities
Difficult after-hour check-in. Open door was hiding the key lock box, no instructions on how to use the room door security plus it hadn’t been set up properly according to a staff member who was staying late for another project and happily helped me out.
Stayed 2 nights in Feb 2025

6/10 Okay

ralph

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Location good. Good Price. Room is ok. Nice friendly staff. Cons: Only 2 towels in bathroom. Stairs too steep for seniors-should have been given room on street level. ( Was on lower level.) Ran out of food at breakfast. Was advised in advance that hot water was slow to arrive at shower but not available after running tap 5 minutes.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world throwback
Stayed 1 night in Feb 2025

8/10 Good

Debra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were polite and helpful. Asked for extra blankets and the staff member was cordial and accommodating. The Wild Ginger Inn is a gem and is a pleasant stay. We have stayed here many times. We really like it.
Stayed 1 night in Feb 2025

10/10 Excellent

Tim von

Traveled with family
Liked: Cleanliness, staff & service
I seriously love the atmosphere of the place! It’s like a comfortable pair of worn out shoes. The place is not polished but it’s charming.
Stayed 1 night in Feb 2025

8/10 Good

Sheila

Liked: Staff & service

You can't beat this price!

Let's face it, you can't beat the price... and, you get what you pay for. We chose this place because we stayed here 3 years ago, and just loved the couple who owned it. So friendly. The motel was in need of attention 3 years ago, but the owners had big dreams. It was clean, eventually, you got hot water in the shower, and the breakfast was to die for. Fresh fruit, pastries, huge pot of coffee each morning, juice. That was three years ago. This year, apparently, new owners. First glance, we noticed that the interior had been painted, nice. But that was basically it. Reception was very nice, very patient with me, who had screwed up our reservations, thank you! Young people working there were nice, but aren't terribly clear with regards to their responsibilities. Hot water was sporadic. Breakfast this year about the same generic breakfast as at every other cheap hotel. No fruit (except one morning when a few bananas were sliced up). Bagels were frozen store bought ones. Banana bread was so dry. Keurig coffee, which is expensive, so goodness, get that 40 cup pot and brew; you'll save some money.
Stayed 3 nights in Feb 2025

2/10 Terrible

Lee, Fresno

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia, your rating for this hotel is completely misleading. My wife and I checked in late (around 9:30 PM) and were shocked by the condition of our room. It was dirty, smelly, and poorly maintained. The sink had no hot water, the shower handle was broken and replaced with an actual plier, and the walls were paper-thin. The linens had a strong odor, the fridge didn’t work, and the entire room had an unbearable stench. We barely slept. To make matters worse, waking up early for breakfast was a mistake. We should have known better, as we had already lost confidence in the hotel’s cleanliness and service. This was an extremely disappointing stay, and I wouldn’t recommend this property to anyone.
Stayed 1 night in Feb 2025

2/10 Terrible

Symmone

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

4/10 Poor

Paul

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I had a microwave a little refrigerator in my room. The people doing the cleaning did a nice job. It was nice to be able to check in late and get access through a combination code on one of four little lock boxes which held my keys. It isn't saying a lot, but I believe I may have gotten the best of the queen-sized rooms, as it was the one pictured in their add on Expedia. This picture doesn't show the non-closable windows, bent up & loose metal shower drain, which pokes your feet as you try to dodge the ice water. I gave the water 35 minutes the first night, dipping a hand under the water and splashing a little on my body, hoping it would get warmer, but it didn't. Well, actually it went from icy cold, to not-quite-as-cold in just 35 minutes! This was not just the case the first night, it continued to run cold every day but two, out of my 7 night stay. The second night I heard someone next door showering, so I tried and it had warmed up enough to not scream out, but not warm enough to actually get comfortable. I was told I could use one of the bathrooms or showers in the lobby. I peeked in and didn't get any hope of it being better, but it may have been okay. One couple did come down to use the restrooms, because their toilet was gushing skyward. They couldn't shut off the water, and no plunger could be found - no staff available either... I didn't leave the "hotel" because I was by myself. If my wife had been with me, I think we would have turned around and left immediately.
Stayed 7 nights in Jan 2025

4/10 Poor

Ted

Traveled with group, Traveled with family
Disliked: Amenities, property conditions & facilities
Property was old and termite ridden. Nothing "charming" about it. Traffic noise was bad and music from a few blocks away was loud.
Stayed 2 nights in Jan 2025

2/10 Terrible

Gail

Disliked: Property conditions & facilities
The pictures online are misleading. The place is in poor condition. I suspect the photos are very old. They do not represent the current condition.
Stayed 1 night in Feb 2025