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Wild Ginger Hotel

2.0 star property
Hotel near Hilo Farmers Market in Hilo

Choose dates to view prices

Photo gallery for Wild Ginger Hotel

Exterior
Superior Room | Living area
Property grounds
Free daily continental breakfast
Property grounds

Reviews

7.2 out of 10
Good

Popular amenities

  • Housekeeping
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
100 Pu'ueo Street Building A, Hilo, HI, 96720
  • Hilo Farmers Market
    ‪10 min walk‬
  • Rainbow Falls
    ‪5 min drive‬
  • Port of Hilo
    ‪6 min drive‬
  • Hilo, HI (ITO-Hilo Intl.)
    ‪8 min drive‬

Room options

View all photos for Family Suite, Ocean View

Family Suite, Ocean View | 1 bedroom, free rollaway beds, bed sheets

Family Suite, Ocean View

7.4 out of 10
Good
(26 reviews)
  • 192 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | 1 bedroom, free rollaway beds, bed sheets

Standard Room

7.2 out of 10
Good
(19 reviews)
  • 144 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

Superior Room | Living area

Superior Room

7.4 out of 10
Good
(85 reviews)
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium Room | 1 bedroom, free rollaway beds, bed sheets

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 144 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Shared Dormitory

Shared Dormitory | 1 bedroom, free rollaway beds, bed sheets

Shared Dormitory

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Twin Bunk Bed

About the neighborhood

Hilo

City center stay.A stay at this hotel places you within half a mile (1 km) of Hilo Farmers Market and 3 miles (5 km) of Rainbow Falls. Kaumana Caves County Park and Onekahakaha Beach Park are also within 6 miles (10 km).

What's nearby

  • Hilo Farmers Market - 10 min walk - 0.6 miles
  • Coconut Island Park - 4 min drive - 1.9 miles
  • Rainbow Falls - 5 min drive - 1.9 miles
  • Port of Hilo - 6 min drive - 3.1 miles
  • Carlsmith Beach Park - 11 min drive - 4.8 miles

Getting around

  • Hilo Intl. Airport (ITO) - 11 min drive

Restaurants

  • ‪Kozmic Cones - ‬9 min walk
  • ‪Cafe Pesto Hilo Bay - ‬11 min walk
  • ‪The Temple Bar - ‬5 min walk
  • ‪Puka Puka Kitchen - ‬10 min walk
  • ‪Nector Cafe - ‬10 min walk

About this property

Wild Ginger Hotel

Hotel near Hilo Farmers Market in Hilo
Free breakfast is served daily. Public spaces have free WiFi. Wild Ginger Hotel also features a garden, a picnic area, and laundry facilities. Free self parking is available.

This Hilo hotel is smoke free.

  • 18 guestrooms or units
  • 3 levels
  • Continental breakfast (free)
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-out
  • Storage area for luggage
  • Garden
  • Outdoor picnic space
  • No smoking on site
  • Microwave in a common area
Wild Ginger Hotel offers 18 accommodations with ceiling fans. Bathrooms include showers. Housekeeping is offered daily and hair dryers can be requested. Rollaway/extra beds (complimentary) are also available.

Similar properties

View from property

Hilo Reeds Bay Hotel

  • Pool
  • Free WiFi
  • Laundry
  • Housekeeping
4.0 out of 5, Very Good, 1,002 reviews
$156 nightly
The price is $183
Sep 8 - Sep 9
Total with taxes and fees
Hilo Reeds Bay Hotel

Property amenities

Family friendly

  • Free rollaway/extra bed
  • In-room refrigerator
  • Laundry facilities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Water sports equipment

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Handrails in hallways
  • Handrails in stairways
  • Hardwood flooring in room
  • Smooth flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided
  • Free rollaway/extra bed

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Refrigerator

More

  • Ceiling fan
  • Portable fan
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 7:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - TA-031-350-1696-01
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is TA-031-350-1696-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

Property Registration Number 3260020080000, TA-090-400-9216-01, GE-090-400-9216-01

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wild Ginger Inn Hotel Hilo
Wild Ginger Inn Hotel
Wild Ginger Hilo
Wild Ginger Hotel Hilo
Wild Ginger Inn b&b
Wild Ginger Inn Hilo
Wild Ginger Inn Hotel & Hostel Hilo, Hawaii
Wild Ginger Inn Hotel & Hostel Hilo Hawaii
Wild Ginger Inn Hotel
Wild Ginger Hotel Hilo
Wild Ginger Hotel Hotel
Wild Ginger Hotel Hotel Hilo

Frequently asked questions

How close is Wild Ginger Hotel to the airport?

Wild Ginger Hotel is 5.1 mi (11-min drive) away from the Hilo Intl. Airport (ITO) airport, the closest popular airport to the property.

How much does it cost to stay at Wild Ginger Hotel?

As of Sep 7, 2025, prices found for a 1-night stay for 2 adults at Wild Ginger Hotel on Sep 15, 2025 start from $117.9, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Wild Ginger Hotel have an airport shuttle?

Airport shuttle services are not available at Wild Ginger Hotel.

How close is Wild Ginger Hotel to the beach?

This hotel is 4.5 mi (12-min drive) from Onekahakaha Beach Park and 2.2 mi (5-min drive) from Honoli'i Beach. Don't forget your sunscreen!

Does Wild Ginger Hotel offer free breakfast?

Wild Ginger Hotel offers free continental breakfast every day from 7:30 AM to 9:30 AM.

Is there a casino at Wild Ginger Hotel?

No, there is no casino at this hotel.

What time is check-in at Wild Ginger Hotel?

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM.

Is there free parking at Wild Ginger Hotel?

This hotel offers free self parking.

Does Wild Ginger Hotel have a pool?

Wild Ginger Hotel does not have a pool.

Does Wild Ginger Hotel have a spa?

There are no spa services available at this hotel.

How close is Wild Ginger Hotel to downtown Hilo?

Wild Ginger Hotel is 1.6 mi away from Hilo.

Wild Ginger Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 311 out of 758 reviews
Rating 8 - Good. 155 out of 758 reviews
Rating 6 - Okay. 84 out of 758 reviews
Rating 4 - Poor. 66 out of 758 reviews
Rating 2 - Terrible. 142 out of 758 reviews

7.2/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Jose

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Felt like part of landscape that is Hawaii
Stayed 2 nights in Aug 2025

8/10 Good

VANESSA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

2/10 Terrible

Hongjun

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We left immediately after check in to the room. the room was not nearly as shown from the picture. The lock does not really work, broken windows, no AC, the room looks terrible. My wife does not feel safe, we quickly booked another hotel and left. The money was totally wasted. We took some pictures of the room as painful reminders
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service
Nice staff. The bed was big and comfortable but the shower could use some work. The bathroom window was facing a nice forest with a home behind it and it didn’t have a curtain blocking that window. Also shower curtain is blocking your body but had an open netting at the top which you can still see because the shower is a bit raised. I threw my towel over and I was fine. For a quick stay it’s great. everything else was very clean and had no problems
Stayed 1 night in May 2025

2/10 Terrible

Alexis

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The worst Hotel I’ve ever been to. The sheets where dirty, dirty socks laying on the floor, no a/c, the door seem like with one push it will open up, no hot water in the room and no toilet paper. If you are use to living out side this is the economical hotel for you. I literally checked in and checked back out after 10 minutes.
Stayed 1 night in May 2025

2/10 Terrible

Sally

Disliked: Cleanliness, property conditions & facilities, room comfort

“Vintage” equals falling apart

This was a last moment decision and I regret it. The owners/staff are trying REALLY HARD but they just need to tear it down and start over.
Stayed 1 night in Mar 2025

10/10 Excellent

Michael

Stayed 1 night in May 2025

8/10 Good

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

Mary

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It is very cute and old fashioned, with alot of Hawaiiana flavor but missing some important upgrades. Hot water is a problem, there's no tv and no air conditioning, although the fans were adequate. Staff is lovely and personable.
Stayed 1 night in May 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities
The hotel is older and a little run down, but that was no surprise as they were very clear on the condition. Given that, it’s very clean and I had no concerns about the bed linens or towels. It all added to the character! It’s located just a few blocks from downtown which was fantastic, but I didn’t feel totally comfortable with the area to walk there by myself at night so I just drove.
Stayed 1 night in May 2025

2/10 Terrible

Audrina

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Photos did not show true state of the place.
Stayed 1 night in May 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Charming but noisy

Charming old building, but it needs some love. The bathroom door got stuck shut twice b/c the door catches on the frame. The bed was comfy and the shower pressure was good. Main reason for less than 5 stars is crappy neighbors with lots of yelling. The windows are single pane so we got "serenaded" by coqui frogs and could hear the planes coming into Hilo airport.
Stayed 1 night in Apr 2025

4/10 Poor

Richard

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At first the property seemed very cozy but once inside our room we found that the walls were paper thin, the showers were ice cold no matter how long you let the water run and we were only able to get 1 towel. After leaving the hotel early we were promised a refund for the last 2 days of our trip which 3 days later is still nowhere to be seen. Aside from the beachfront view this place doesnt have much going for it and has alot of work to do if they want to keep future guests happy. 3 out of 10.
Stayed 3 nights in Apr 2025

10/10 Excellent

william

Stayed 4 nights in Apr 2025

2/10 Terrible

Arni

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terible

I have never stayed in worse place.
Stayed 1 night in Apr 2025

2/10 Terrible

Debbie

Stayed 2 nights in Apr 2025

4/10 Poor

thomas

Disliked: Property conditions & facilities
The TV didn’t work the fan shut up when you turn off the light and the floor was uneven
Stayed 1 night in Apr 2025

10/10 Excellent

Donna A.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the old Hawaiian look that the Wild Ginger Hotel provides. There were no fancy pictures or decorations but what they did have, gave me a sense of old Hawaii. I enjoyed every bit of staying there and I plan on staying there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

cute, eco-friendly, family owned, walkable to shop

We loved the place!
Stayed 3 nights in Apr 2025

2/10 Terrible

Grace

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay far from this property. From the very first glance it appeared unsafe and should be ruled condemned. So sketchy I REQUESTED TO CANCEL. and was denied. 24 hour policy they say. They should consider closing while remodeling if that is what they are doing.
Stayed 1 night in Apr 2025

4/10 Poor

Rebecca

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Loved all the natural plants. We were in the end unit and the floor was very slanted. The place was very dilapidated. A building of some kind right next to our room had almost completely fallen down. Seemed very unsafe in our room. No hot water and just a dribble in the shower. Drawers taped shut, etc. Actually hole in the glass window. Many things wrong.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa Porter

Liked: Cleanliness, staff & service, property conditions & facilities
Old school for sure but would stay ahain
Stayed 1 night in Apr 2025

2/10 Terrible

Qiang

Disliked: Cleanliness, staff & service, property conditions & facilities
The room key didn’t work and after 10 pm no staff working on the premises an no one answering the phone. I almost ended up like homeless
Stayed 1 night in Apr 2025

4/10 Poor

Valerie

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
No Tv. Hot water was spotty. It’s dated. But a good place to stay to rest your body and your mind for the night
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort

What type of traveler are you?

I normally don't leave reviews but wanted to point out a few things that way future travelers have more information. The hotel is located in downtown Hilo. From my understanding downtown Hilo has a policy of keeping it as a historic site so all the buildings are original. This hotel would also be the same. I also believe this hotel is over 100 years old. That means that there is no air conditioning, no tv. Your breakfast will consist of fruits, coffee, pastries, and span musubi. The time that we were there we had to use a communal shower if we wanted to take a warm shower as the regular water temperature in our room never got warm. In my opinion there are two types of travelers. On one side you have the ones that are here for the experience, others are here for the comfort. If you are a couple or travelling with family make sure you know in what camp you are in. I was fine with our situation but my husband not so much. That is why I am writing this review to inform people. If I read this type of review previous to us booking, unfortunately this would not be a hotel I would have selected again for the reasons above.
Stayed 2 nights in Mar 2025