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Tru By Hilton Hershey Chocolate Avenue

2.5-star property
204 Hillcrest Road, Hershey, PA 1-855-201-7819
4.1 out of 5
Very good!
See all 22 travelocity Reviews

"Very clean and updated. " More

By a verified traveler on Sat 26 Mar 2022

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Hotel Description

Hotel near Hersheypark in Hershey

In Hershey

Within 3 miles (5 km) of this hotel, you'll find Hershey's Chocolate World and Hersheypark. Hershey Theatre and The Hershey Story Museum are also within 2 miles (3 km).

Free perks

This hotel features an indoor pool and a gym. Traveling on business? Take advantage of the business center and free WiFi in public areas. Guests will appreciate freebies like self-serve breakfast and free self parking.

Room, 2 Queen Beds, Accessible (Roll-In Shower, Mobility & Hearing)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max
$129* Per night/room Oct 25 - Oct 26

Room, 2 Queen Beds

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Accessible (Roll-In Shower)

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Accessible (Roll-In Shower)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible (Hearing)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Tru By Hilton Hershey Chocolate Avenue ratings based on 22 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Tru By Hilton Hershey Chocolate Avenue

Everyone (9) Couples (3) Family (8)
5 out of 5
Very clean and updated.

Posted by on Mar 26, 2022

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Comment from Hotel Management

Mar 27, 2022 by Kirstyn

Thank you for your feedback on our hotel! We appreciate and value you! We are tru-ly happy that you loved your stay with us! We look forward to seeing you again soon!

5 out of 5
The room was very small for the money.

Posted by on Mar 5, 2022

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Comment from Hotel Management

Mar 6, 2022 by Kirstyn

Thank you for your feedback on our hotel! We appreciate and value you! We are tru-ly happy that you loved your stay with us! We look forward to seeing you again soon!

5 out of 5
I love staying here the rooms are standard everything is clean it’s an updated modern style decor the indoor pool is nice and open late (10pm) there’s snacks and beer at the front counter 24/7, cups and ice buckets are next to the ice machine the parking lot isn’t huge so anywhere you park you’re not far from the door. I’ve stayed here a few times for a Hershey park visit it’s 4 min from the park and 2 min from Chocolate Ave with all the restaurant options it’s a great location. More money than some other places but I’d rather pay a little more to stay somewhere nice then go cheap and stay in a dump. I’ve done it and I won’t do it again I’m glad I tried this place would highly recommend for a night or 2 stay!

Posted by on Oct 25, 2021

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Comment from Hotel Management

Oct 25, 2021 by Lo

Thank you for staying with us and for your Review! We look forward to you staying with us again!

5 out of 5

Posted by on Oct 4, 2021

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5 out of 5

Posted by on Jul 17, 2021

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Comment from Hotel Management

Jul 27, 2021 by Lo

Thank you for staying with us and for your review! we look forward to seeing you again real soon!

1 out of 5
Terrible experience. First, we were given a room and when we opened the door there was another guest laying on the bed. Next, during breakfast. I was attempting to direct kids and put on proper gloves to go through line when staff me never grabs my arm and proceeds to instruct me on how to put gloves on...wear gloves but let me touch you and be in your personal space defeats the purpose. I already had one glove on and didn’t even have time to put the other one on before she grabbed me to “show”me. I’m an adult and I know how to put gloves on. I can also read directions. She had absolutely no right to invade my personal space like that to “show”. Completely unacceptable and horrible experience.

Posted by on Jun 14, 2021

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Comment from Hotel Management

Jun 16, 2021 by Wayne

Hello and Thank You for your stay and feedback! I am so sorry about your experience at our hotel. I have shared your review and comments with our team as a teachable moment training exercise. I am so sorry. Thank you so much for providing feedback as this allows us to train and improve. We wish you and yours safe travels and a great summer season! At Your Service, Wayne

4 out of 5

Posted by on Nov 28, 2020

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Comment from Hotel Management

Nov 29, 2020 by Wayne

Thank you so much for your business and rating! We wish you and yours safe travels and a Happy Holiday Season! With Tru Gratitude, Wayne Ambrose General Manager

5 out of 5
Clean, staff friendly, comfortable. To go breakfast due to COVID, water, coffee, fruit, milk, cereal, yogurt, muffins.

Posted by on Sep 30, 2020

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5 out of 5
Staff were very accommodating. We missed breakfast (6-9am) and front desk work (latin woman) dropped everything and made my family breakfast bags to go... Definitely recommend this hotel and will stay again next year.

Posted by , from New Jersey on Aug 30, 2020

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1 out of 5

Posted by on Aug 14, 2020

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About the Tru By Hilton Hershey Chocolate Avenue

Location 204 Hillcrest Road, Hershey, PA 17033

Renovations + Closures

The following facilities or services will be unavailable from June 1 2022 to September 1 2022 (dates subject to change):

  • Dining venue(s)

Property Features

Tru By Hilton Hershey Chocolate Avenue offers its guests an indoor pool and a fitness center. WiFi and wired Internet are free in public spaces. You'll find a business center on site. Free breakfast is served daily. The business-friendly Tru By Hilton Hershey Chocolate Avenue also features coffee/tea in a common area, laundry facilities, and a convenience store. Free self parking is available. Smoking is allowed in designated areas at this Hershey hotel.

  • 112 guestrooms or units
  • Breakfast available (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

Tru By Hilton Hershey Chocolate Avenue offers 112 accommodations with safes and complimentary weekday newspapers. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers. This Hershey hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

  • LCD television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom

Food & Drink

Guests are served free self-serve breakfast on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.

Nearby Activities

Recreational amenities at the hotel include an indoor pool and a fitness center.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Accessible bathroom
  • Roll-in shower
  • Wheelchair accessible parking
  • In-room accessibility
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 21

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available.

Pet Policy

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 per room
  • Service animals are exempt from fees

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitizer
  • Property does not follow sanitization practices of any association
  • Staffed front desk
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • TRU Hilton Hershey Hotel
  • TRU Hilton Hershey
  • Hotel TRU BY Hilton Hershey Hershey
  • Hershey TRU BY Hilton Hershey Hotel
  • Hotel TRU BY Hilton Hershey
  • TRU BY Hilton Hershey Hershey
  • TRU Hilton Hotel
  • Tru By Hilton Hershey Chocolate Avenue Hotel Hershey
  • Tru By Hilton Hershey Chocolate Avenue Hotel
  • Tru By Hilton Hershey Chocolate Avenue Hershey
  • TRU BY Hilton Hershey
  • Tru By Hilton Hershey Chocolate Avenue Hotel
  • Tru By Hilton Hershey Chocolate Avenue Hershey
  • Tru By Hilton Hershey Chocolate Avenue Hotel Hershey

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
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Frequently Asked Questions

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.